Washington Mutual
3.1 of 5 337 reviews
www.wamu.com Seattle, WA 5000+ Employees

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3.1 337 reviews

                             

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend
33 Employee Reviews Back to all reviews
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WAH MOO

Project Manager (Former Employee)
San Francisco, CA

I worked at Washington Mutual

ProsIf you need money.....for catfood, dogfood, birdfood or fishfood, they can supply it. If you are an asskissing shlub, regardless of your talent or competence, they will take you on. If you are looking for a longterm career, accomplishing nothing and expect to be promoted by default, they can accomdate you. If you would like to invest all or part of your 401K in company stock and then watch that stock fall through the floor, join the team. If you support a company who utilizes a voice mail system which it intended to frustrate and block customers from reaching employees, which utilizes outsourced services in outer slobovia, which designs products with "gotchas"....then welcome aboard.

ConsThey cannot fix stock prices by treating customers like pawns

Advice to Senior ManagementDo your own banking at the bank...under cover....and experience the frustration that customers experience

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1 person found this helpful  

No wonder the stock dropped 35 points.

Senior Personal Financial Representative (Former Employee)
Palo Alto, CA

I worked at Washington Mutual

ProsWaMu has a great benefits package. Great rates on medical insurance. Great compensation for miles traveled beyond your normal work commute. Good PTO with 7 consecutive days off required per year.

ConsNewer employees are not screened or trained properly. The working environment has become very unprofessional. We are encouraged to be unethical by management. I was not allowed to address my issues with management.

Advice to Senior ManagementI was told repeatedly to do things against my ethical judgment. When brought up with HR, my issue was brushed off. The company value is written on the walls, but the words spoken behind those walls are completely different.

No, I would not recommend this company to a friend

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1 person found this helpful  

WaMu needs help.

Banking Loan Consultant (Current Employee)
Chicago, IL

I have been working at Washington Mutual

ProsIt was a good company. Good benefits good opportunity, etc.

ConsThe company being in survival mode has caused many bad decisions being made. And the company did not prepare enough for downturn.

Advice to Senior ManagementCustomer service in the mortgage business has not been important. If we can not sell on price then we must have service. cost cutting has equaled service cutting which damages our reputation which was good.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Washington Mutual reviews and ratings — including employee satisfaction and approval rating for Washington Mutual CEO James Dimon . All 33 reviews posted anonymously by Washington Mutual employees.