Washington Mutual

  www.wamu.com
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3.1 343 reviews

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture(in 39 reviews)

  • They offered great benefits and good supports for the families of employees(in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels(in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis(in 15 reviews)

67 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Branch Loan Officer

    Loan Officer (Former Employee) New York, NY

    ProsThe company provided access to current mortgage holders

    ConsThe Company didn't offer products for the areas in which the branches were located

    Advice to Senior ManagementHave better products

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    RETAIL banking. -- "Sell Sell Sell!"

    Operations Supervisor (Former Employee) Plano, TX

    ProsIf you want to, there was room to move up from the bottom.

    ConsBut the ceiling wasn't very far from the ground when it came to advancement.
    The biggest disappointment, was seeing the change from being a banker and assisting people in their financial needs. Giving them clarity on what opportunities they had to make the best of their money. Counseling customers on how to manage funds. -- To trying to convince every single customer to open more and more accounts. Far more than they needed. Over and Over.

    Advice to Senior ManagementNo banker needs to be pushy. Lay-off. It's a burden on the customer to be treated like an asset.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Good people hurt by bad decisions

    Senior Financial Analyst (Former Employee) Seattle, WA

    ProsI was in a great group that drove enterprise finance support for the company. We had a lot of synergy and were recognized as subject matter experts in our roles. My manager was demanding but also collaborative and supportive.

    ConsShame that so many good people who worked hard were impacted by such a short-sighted risk management strategy.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Washington Mutual

    Teller (Former Employee) Atlanta, GA

    ProsI managed to get along with my bosses and my coworkers. I did like the benefits and all the employee discounts available.

    ConsI hated the fact that as a teller you had to stand up. Our stations were setup like a cell phone store but worse because there was an area for the customers to look around on the screen as you processed their transactions. This was invasive and uncomfortable for the employee. Now that I think about it, this was dangerous given that anyone could come in and easily physically assault us since it was a bank after all. I felt like WAMU did not care about our safety. My legs would hurt after a long day of standing up.

    Advice to Senior ManagementGet your employees some chairs!! And put them behind a bullet proof window please!!!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It's about leadership

    Vice President (Former Employee) Seattle, WA

    ProsThe vision was exciting at first and I was proud to be a part of WaMu. I was able to do some of my best work, with some very creative and bright people.

    ConsLeadership--and by that I mean the C suite--got caught up in ego gratification and hubris. For the three to four years before the company went under it was all about the numbers.

    Advice to Senior ManagementLearn from your mistakes and surround yourself with people who tell you the truth ... and then resist the urge to run them off if you don't like what you're hearing.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Treated unfairly by management and had negative experience in work environent.

    Anonymous Employee (Former Employee) San Francisco, CA

    ProsWaMu had a very diverse group of people to work with and everyone knew what they were doing and very knowledgeable.

    ConsDid not feel like I was needed and was constantly felt underrated and disrespected by management and felt they had little faith in my work.

    Advice to Senior ManagementManagement could make the team feel a little more included and treat those working under them with more respect and value.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Too little much too late

    Vice President (Former Employee) New York, NY

    ProsThe WaMu I knew had a long, proud history of serving its communities, customers and clients. While it was in business I was proud to work there.

    ConsWaMu's senior management utterly destroyed the bank. Between 2007 and 2008 the company stock slid from $40 down to 10 cents as it imploded, its assets ultimately sold to JPM at firesale prices by the federal government.

    Advice to Senior ManagementToo little much too late. They presided over one of the greatest examples of the destruction of shareholder equity in the history of capitalism. On the flip side after this performance it should not be hard for any of them to actually improve as managers.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Money was good, management was selfish

    Senior Loan Officer Assistant (Former Employee) Hauppauge, NY

    ProsMoney was good
    Is was located on service rd of Expressway which was convenient

    ConsManagement was selfish
    The assistants worked like dogs with very little praise, loan officers got all of the glory

    Advice to Senior ManagementRespect a good job when a good job was done, it's nice to be acknowledged when you have done a good job

    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

     

    no wonder it went under - senior mgmt was overly impressed with themselves

    Information Security Technologist (Former Employee) Seattle, WA

    Proslarge, easy to hide and do nothing - paid large salaries to senior techs and managers - no formal performance review process

    Consno advancement - incredible lack of technical innovation - large company so management loved to assume a "bully" attitude toward employees, partners, vendors - complete strategy, architecture and management by "PowerPoint". never saw formal documentation

    Advice to Senior Managementdoesn't really matter at this point - company drove itself in to the ground and threw out the employees like garbage

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Passive Aggressive Atmosphere, Nice People.

    Financial Analyst II (Former Employee) Seattle, WA

    ProsWork life balance, time off when you need it, people are nice to one another

    ConsVery passive agressive leadership and environment in general. Efficiency and Effectiveness is not valued (on a scale of 1-5 I give this a 2). Leadership is not grounded in reality and seems to focus on the theoretical rather than the issues at hand.

    Advice to Senior ManagementStop being in the clouds and take the time to figure out what is truly driving the business. You need to quantify risk better.

    No, I would not recommend this company to a friend

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