Washington Mutual Reviews

Updated June 18, 2015
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Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
4 Ratings

Pros
  • Great people, true team environment, challenging work, fair compensation, perfect work/life balance (in 41 reviews)

  • Great place for those who enjoy being challenged and surpassing expectations (in 14 reviews)

Cons
  • The assistants worked like dogs with very little praise, loan officers got all of the glory (in 13 reviews)

  • Too much risk in the subprime lending (in 8 reviews)

More Pros and Cons

37 Employee Reviews

Sort: Popular Rating Date
  1. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Product Manager in Seattle, WA
    Former Employee - Group Product Manager in Seattle, WA

    I worked at Washington Mutual

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I enjoyed working there for 10 years.

    Cons

    It went out of business.

    Advice to Management

    Don't go out of buisness


  2. Funder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Washington Mutual

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good people to work with

    Cons

    The system was really bad


  3. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Seattle, WA
    Former Employee - Project Manager in Seattle, WA

    I worked at Washington Mutual full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    close to home, liked co-workers

    Cons

    political, managers who climbed ladder but are not good leaders


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Old WAMU Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Processor in Jacksonville, FL
    Former Employee - Mortgage Processor in Jacksonville, FL

    I worked at Washington Mutual full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to be cross trained, credit for serving the community through volunteerism.

    Cons

    Mandatory overcome on extremely short notice. Unstable industry

    Advice to Management

    Work life balance is out of balance. More focused on bottom line and not considerate of the people that work there, who are the first internal customer.


  6. Bad company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Mutual

    Pros

    Great people to work with

    Cons

    A Very poor managed company


  7. Helpful (1)

    Lack of Leadership at all levels.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Seattle, WA
    Former Employee - Human Resources Business Partner in Seattle, WA

    I worked at Washington Mutual full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generally a fair working environment.

    Cons

    Lack of integrity at the leadership levels.


  8. Poor Decision Making by Leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Bank Operations in Seattle, WA
    Former Employee - Retail Bank Operations in Seattle, WA

    I worked at Washington Mutual

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Retail store and low and mid management corporate employees were very nice, and were eager to do good work

    Cons

    Desparate need for new and innovative ideas from senior management and significant passive/aggressive behavior demonstrated by management trying to move up the chain of command.

    Advice to Management

    Live an honest life, both professionally and personally


  9. Meltdown was inevitable

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA

    I worked at Washington Mutual

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay was good. Project Management methodology followed PMI industry standards. Management had meetings in person to promote team work and get buyin on the business processes and work, but this just applied to the department that I was in, not global.

    Cons

    No trust or information sharing between business and IT. Lots of games being played. People so paranoid and cya, that everything in email.

    Advice to Management

    Don't know how it is now that it's Chase. Advice to WaMu senior management and anyone: when you see the star managers leaving, you know that a meltdown is ahead. Plus, read the newspapers and intranet. Was not in mortgage lending division; would be interesting to hear feedback from people who worked there.


  10. Failure to recognize reality hastens company's demise.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Vice President in San Francisco, CA
    Former Employee - First Vice President in San Francisco, CA

    I worked at Washington Mutual

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Receiving a paycheck and maintaining positive working relationships with other employees.

    Cons

    Lack of capable management, failure to communicate truthfully with employees.

    Advice to Management

    Admit seriousness of conditions and communicate honestly with employees.


  11. $20,000,000 v $5,000 - whose severance package would you prefer?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Body in Irvine, CA
    Former Employee - Compliance Body in Irvine, CA

    I worked at Washington Mutual

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It used to be because they seemed to be in touch with their customers with their funny "Stodgy Banker" ads and free checking. Then they lived a lie by telling everyone the bank was fine, all the time relying on the customers deposits as the reason they were in a "healthy position". Shame on you Kerry Killinger and others.

    Cons

    Management were totally distant..no recognition for a good job, just more work. I got a 50 cent pay increase in 4 years! Fishman, The CEO left after A MONTH with $20,000,000 dollars and most of the workers got between $5,000-$10,000. Disgusting.

    Advice to Management

    Resign.



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