Washington Mutual

  www.wamu.com
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Washington Mutual Reviews

Updated Apr 18, 2014

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All Employees Current Employees Only

3.1 343 reviews

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture(in 39 reviews)

  • They offered great benefits and good supports for the families of employees(in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels(in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis(in 15 reviews)

34 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Old WAMU Experience

    Mortgage Processor (Former Employee) Jacksonville, FL

    ProsAbility to be cross trained, credit for serving the community through volunteerism.

    ConsMandatory overcome on extremely short notice. Unstable industry

    Advice to Senior ManagementWork life balance is out of balance. More focused on bottom line and not considerate of the people that work there, who are the first internal customer.

    No, I would not recommend this company to a friend

     

    Bad company to work for

    Anonymous Employee (Current Employee)

    ProsGreat people to work with

    ConsA Very poor managed company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Lack of Leadership at all levels.

    Human Resources Business Partner (Former Employee) Seattle, WA

    ProsGenerally a fair working environment.

    ConsLack of integrity at the leadership levels.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Poor Decision Making by Leadership

    Retail Bank Operations (Former Employee) Seattle, WA

    ProsRetail store and low and mid management corporate employees were very nice, and were eager to do good work

    ConsDesparate need for new and innovative ideas from senior management and significant passive/aggressive behavior demonstrated by management trying to move up the chain of command.

    Advice to Senior ManagementLive an honest life, both professionally and personally

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Meltdown was inevitable

    Project Manager (Former Employee) San Francisco, CA

    ProsPay was good. Project Management methodology followed PMI industry standards. Management had meetings in person to promote team work and get buyin on the business processes and work, but this just applied to the department that I was in, not global.

    ConsNo trust or information sharing between business and IT. Lots of games being played. People so paranoid and cya, that everything in email.

    Advice to Senior ManagementDon't know how it is now that it's Chase. Advice to WaMu senior management and anyone: when you see the star managers leaving, you know that a meltdown is ahead. Plus, read the newspapers and intranet. Was not in mortgage lending division; would be interesting to hear feedback from people who worked there.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Failure to recognize reality hastens company's demise.

    First Vice President (Former Employee) San Francisco, CA

    ProsReceiving a paycheck and maintaining positive working relationships with other employees.

    ConsLack of capable management, failure to communicate truthfully with employees.

    Advice to Senior ManagementAdmit seriousness of conditions and communicate honestly with employees.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    $20,000,000 v $5,000 - whose severance package would you prefer?

    Compliance Body (Former Employee) Irvine, CA

    ProsIt used to be because they seemed to be in touch with their customers with their funny "Stodgy Banker" ads and free checking. Then they lived a lie by telling everyone the bank was fine, all the time relying on the customers deposits as the reason they were in a "healthy position". Shame on you Kerry Killinger and others.

    ConsManagement were totally distant..no recognition for a good job, just more work. I got a 50 cent pay increase in 4 years! Fishman, The CEO left after A MONTH with $20,000,000 dollars and most of the workers got between $5,000-$10,000. Disgusting.

    Advice to Senior ManagementResign.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    too late. company no longer exists

    Senior Internal Controls Analyst (Current Employee) Seattle, WA

    Prosused to be the core values and culture, but now what's left is quickly being assimilated by Chase. The only thing left are the branches, which are now Chase

    ConsBad management ran the company into the ground. Obviously a big downside is that it doesn't exist any more.

    Advice to Senior ManagementToo late now. Thanks for all your hard work in ruining a once proud company.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A nice place to work before the greed set in

    Anonymous Employee (Former Employee) Seattle, WA

    ProsMy immediate coworkers were extremely warm and caring, and they cared about me as a person.

    ConsI worked in a functional area and didn't feel like there were a lot of people there I could learn from. I came to WaMu with years of Fortune 500 experience in my specialty, and many of the people I worked with seemed like they were in their jobs because they'd been with the bank for years and had just been promoted up through the ranks because they did what executives wanted them to do.

    Advice to Senior ManagementStay in banking if you can, since many of you would get eaten alive in other industries.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    WaMu on its Last Leg as JPMorgan Chase Takes Over... Good Riddance!

    First Vice President (Current Employee) San Francisco, CA

    ProsFair Compensation and Benefits, Reasonable Work/Life Balance, Challenging Business Problems to Solve and Lots of Opportunities for Improvement in Business Models and Processes

    ConsEven before the JPM takeover, senior management communication was poor, and the overall level of leadership from the VP-level up vs. other financial companies has been mediocre at best (particularly from former Providian managers). Lack of understanding and appreciation for work support groups provide by Marketing and other senior leaders.

    Advice to Senior ManagementLearn from your mistakes... You poorly managed the company, its employees, and its reputation, and look what happened. Improve the quality and frequency of leadership communication to keep employees informed.

    No, I would not recommend this company to a friend

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