Washington Mutual

  www.wamu.com
  www.wamu.com
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Washington Mutual Reviews

Updated July 10, 2014
Updated July 10, 2014
346 Reviews
3.8
346 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
33 Ratings

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 39 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

115 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Employee and Customer centric company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President  in  Pleasanton, CA
    Former Employee - Vice President in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    Opportunities for advancement provided and encouraged. When ideas for improvement were identified by employees management supported efforts to implement them if the right justifications were provided.

    Cons

    Large company many different channels, increases inconsistencies between departments and lines of business. Resistance from some lines of business to implement best practices unless required by executive management.

    Advice to ManagementAdvice

    The company was acquired by the FDIC during a series of events. Unfortunately Executive management did not work to sell the company sooner.

    Recommends
    No opinion of CEO
  2.  

    Good IT, sad to see company failed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Solution Architect  in  Seattle, WA
    Former Employee - Solution Architect in Seattle, WA

    I worked at Washington Mutual

    Pros

    Good IT culture, top people in IT department, openess to suggestions, great work office environment and location in downtown Seattle

    Cons

    Too sad the company collapsed and was taken over by Chase -- top IT people were cut, while at downturn limited Software Develpment process no new features

    Advice to ManagementAdvice

    Sad to see top IT people gone -- not IT's fault, look at Chase -- top business management and phylosophy, which is the key

    Recommends
    Disapproves of CEO
  3.  

    Was good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Risk Manager  in  Seattle, WA
    Former Employee - Financial Risk Manager in Seattle, WA

    I worked at Washington Mutual

    Pros

    Great place for those who enjoy being challenged and surpassing expectations

    Provides the sense that one was part of a small team even though WaMu was a fairly large corporation

    Flexibility in how challenges are approached, how work is delivered

    Cons

    It now no longer exists

    Advice to ManagementAdvice

    Let's make sure to learn from our mistakes and use this lesson to ensure that we help whoever it is that employs us in the future avoid the same mistakes.

    Recommends
    Approves of CEO
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  5.  

    Had its issues but overall a decent work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President, Marketing  in  San Francisco, CA
    Former Employee - Vice President, Marketing in San Francisco, CA

    I worked at Washington Mutual

    Pros

    - Good Work/Life balance supported
    - Challenging Work, learned new things
    - Location

    Cons

    - Depending on area and senior manager, growth opportunities were limited
    - Performance bonus impacted by other WaMu divisions - eg Home Loans dismal performance
    - Project process had too many steps and took too long
    - Political environment -- after work buddy club

    Advice to ManagementAdvice

    - The company is now gone...so no advice

    Disapproves of CEO
  6.  

    Washington Mutual was a great place to work...until the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Pleasanton, CA
    Former Employee - Manager in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    I felt like I worked with my extended family and I was able to chart my own course in a big way.

    Cons

    The end, when the bank literally failed (or was allowed to fail, unlike the other "big banks"), was rough. Seeing stock gains vanish into thin air was tough to take, plus being acquired for next to nothing by Chase was hard to swallow. After the take over, all of the good reasons for working there disappeared.

    Advice to ManagementAdvice

    They're all gone, for the most part...I guess in the future, don't put all of your eggs in the same (mortgage) basket and listen to the FDIC, Fed, and Treasury when they tell you to sell...even if you think they're wrong.

    Recommends
    Disapproves of CEO
  7.  

    Great place to work until it went under

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Public Relations Manager  in  Seattle, WA
    Former Employee - Public Relations Manager in Seattle, WA

    I worked at Washington Mutual

    Pros

    - Excellent overall corporate culture. Employees took pride & genuinely cared about the organization's reputation, performance, products and services.
    - Compensation ($67k/yr. to start + performance bonus) and benefits (medical/dental/vision/401k) were extremely competitive/generous.
    - Really enjoyed all the people/groups I worked/interacted with. All were very courteous, professional.
    - WaMu Tower (HQ) provided exceptional work enviornment.
    - Excellent work/life balance; emphasis on having a personal life outside work.

    Cons

    - Bad loan practices and rapid expantion ultimately lead to organization's downfall.
    - Work environment, corporate culture became increasingly stressful/chaotic, making it exceedingly difficult to maintain focus, complete assignments.
    - Communication/transparency between organization departments was tepid at best, which made collaboration on projects difficult at times.
    - Many project proposals/initiatives were shut down by upper management as financial difficulties increased.

    Advice to ManagementAdvice

    Not applicable since Washington Mutual was seized and ultimately sold to JPMorgan Chase, resulting in the closure of most of the organizaiton's operational sites, including Seattle HQ.

    Recommends
    No opinion of CEO
  8.  

    It was good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technology Group Manager  in  Seattle, WA
    Former Employee - Technology Group Manager in Seattle, WA

    I worked at Washington Mutual

    Pros

    Initially it was a very open and available management structure, then senior management changed and the commmunication slowed to almost none.

    Cons

    Largest bank failure in american history... what else can you say. The management philosophy changed and it was palpable and unfortunate.

    Advice to ManagementAdvice

    Reconsider the path that was put forth on the outsourcing model. Following the rest of the industry would lead to everyone being the same, retain some competative advantage by retaining in house technology resources.

    Recommends
    No opinion of CEO
  9.  

    A great company to work for had it not met its end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Washington Mutual

    Pros

    - Good salary, great benefits.
    - Pressure from work is minimal.
    - Not much office politics, nice people and good environment.

    Cons

    - Very limited to team-specific work functions, not much opportunity to learn about the big picture.
    - Work can get routine and repetitive, not enough adhoc projects to gain exposure to new things.

    Advice to ManagementAdvice

    NA

    Recommends
    Disapproves of CEO
  10.  

    WaMu was a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Washington Mutual

    Pros

    Lots of variety and challenging work
    Good people and lots of teamwork
    Opportunities for advancement or transferring to other depts

    Cons

    Sometimes could be bureaucratic
    Acquired by JP Morgan Chase
    Lines of business could not agree to enterprise policies and procedures

    Advice to ManagementAdvice

    Communicate more often with employees

    Recommends
    No opinion of CEO
  11.  

    WaMu - loss of values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technology Manager  in  Seattle, WA
    Current Employee - Senior Technology Manager in Seattle, WA

    I have been working at Washington Mutual

    Pros

    Good opportunity for growth. I was promoted 4 times in 6 years. I switched jobs and really learned a lot.

    Cons

    WaMu was a good place to work but once they lost sight of the company values (fair, caring, human, dynamic and driven) they really floundered.

    Advice to ManagementAdvice

    Don't forget about the employee. We are what makes this company, not all of the bad loans that were writen.

    Doesn't Recommend
    Disapproves of CEO

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