Waste Management

  www.wm.com
  www.wm.com

Waste Management Reviews

Updated October 22, 2014
Updated October 22, 2014
482 Reviews
2.7
482 Reviews
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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
292 Ratings

Review Highlights

Pros
  • Good pay, really friendly work place environment, growth potential (in 36 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 35 reviews)


Cons
  • Long hours management don't care for you just be at work av (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Highlights

111 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Unorganized and overwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant I in Pompano Beach, FL
    Former Employee - Accountant I in Pompano Beach, FL

    I worked at Waste Management full-time (less than an year)

    Pros

    They have a great workforce, the people that work there are some of the hardest working, loyal and talented people. Also due to size Waste Management is able to offer benefits that are better than most other companies.

    Cons

    The ridiculous hours that have to be worked in order to hit deadlines. The amount of work is unrealistic to have any kind of balance between work and family. There is a big part of management support that is simply not there, especially in accounting where there is the greatest need. While the workforce is loyal, WM is not, they just laid off close to 1,000 corporate employees and the area is believed to be next. Very little opportunity for advancement.

    Advice to ManagementAdvice

    Completely restructure management, provide more insight and training. Do not just throw things onto the employees and leave things for them to figure out, especially when there is already so much pressure and emphasis put on deadlines. I cannot state enough how lacking in management the company is at the business level and even more out of touch at the corporate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    I gave 15 years to this company in multiple roles and Senior Management could care less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior FINANCE in Houston, TX
    Current Employee - Senior FINANCE in Houston, TX

    I have been working at Waste Management full-time (more than 10 years)

    Pros

    The front line and local management staff are fantastic people with a lot to offer. You can always find something new and exciting to work on and most non-corporate positions provide a good environment with good people.

    Cons

    Senior Management members treat people as objects, not people. They can ride people hard for success, asking them to contribute all their time and energy to help the company and then turn around the next minute and show you the door. Many decisions are made at the Senior level without engaging the people that actually perform the affected functions. It's viewed as arrogant, misinformed and uncaring by the victims.

    Advice to ManagementAdvice

    Just like you worry about your profitable customers getting fed up with mistakes and poor treatment, you need to worry about your best employees reaching that same tipping point. Trim the fat and let go of people if they are not providing value, but don't take the attitude that no one provides value and is worth saving. So many decisions are made that leave the majority of us scratching our heads and wondering why? Engage your contributors. We have a lot to offer.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Waste Management Response

    Oct 15, 2014Talent Acquisition

    We appreciate your insightful and well-written comments. Your feedback is extremely important to us and will be shared anonymously with Management.

  3. 1 person found this helpful  

    VERY Sheisty Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector/Account Receivable in Phoenix, AZ
    Former Employee - Collector/Account Receivable in Phoenix, AZ

    I worked at Waste Management full-time (less than an year)

    Pros

    MY Manager was great, but because all managers differ, if you have a bad one....you are not going to be there a long time.

    Cons

    Secretive. Lie to the customers. "Legally" steal money from people. Favoritism. They do not treat everyone the same.

    Advice to ManagementAdvice

    Stop favoring people so obviously. Most people would rather be out of the limelight, but it is bothersome to see someone that doesn't deserve to be there-catored to.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Gave up on a good team too soon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time

    Pros

    Waste and recycling isn't going away. In operations, there should be some job security. The management is definitely focused on keeping the stockholders happy.

    Cons

    Long term improvements and goals are hard to hold on to; focus on 90 day measures seem to dominate the decision making process.

    Advice to ManagementAdvice

    Don't be fooled by comparing apples and oranges. Understand the real affect your decisions will make on the long-term health of the company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Too unstable and unpredictable management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Houston, TX
    Current Employee - Senior Manager in Houston, TX

    I have been working at Waste Management full-time (more than 3 years)

    Pros

    Good Bonus and flexible hours

    Cons

    No set goals for IT

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Wouldn't Recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Windsor, CT
    Former Employee - Business Analyst in Windsor, CT

    I worked at Waste Management full-time (more than 5 years)

    Pros

    Pay and benefits were decent.

    Cons

    Management had no respect for employees. Very long hours for salary workers with the management attitude of if you don't like it we can replace you. Promotions based on who you knew not on qualifications.

    Advice to ManagementAdvice

    The employees are not cattle but humans who need a work life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Oct 15, 2014Talent Acquisition

    This post concerns us. We take accusations like this very seriously and would appreciate if you would share feedback with the WM Employee Integrity Helpline at 1-800-265-9381.

  8.  

    I've never been so frustrated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time (less than an year)

    Pros

    Hours are GOOD! Benefits are descent. No weekends hours. Ability to transfer to other work sites.

    Cons

    Lack of training. Holding employees accountable to expectations that have not been clearly explained. Changing commission structure mid-stream.

    Advice to ManagementAdvice

    Provide adequate training before holding an employee accountable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Oct 15, 2014Talent Acquisition

    This isn't what we like to hear and are sorry you feel this way. We're actively working to improve communication and training channels from corporate to the front line. This feedback is valuable as ... More

  9. 1 person found this helpful  

    Good pay but detrimental to your stress levels

    Current Employee - Inside Save Specialist
    Current Employee - Inside Save Specialist

    I have been working at Waste Management full-time (less than an year)

    Pros

    Pay, Benefits. Hours were good

    Cons

    Stress is too high compared to salary, territories are too divided to ever be consistent, adding to the stress level.

    Advice to ManagementAdvice

    Instead of trying to focus so much on new calls coming through, lets try to focus on customer we are dealing with right now. Who cares about abandonment rate if we can never actually handle the customer we are negotiating with.

    Waste Management Response

    Oct 15, 2014Talent Acquisition

    We're sorry you're frustrated and we want to help. Supervisors and HR colleagues have an open door policy, and we encourage you to share your thoughts as we strive toward continuous improvement. If ... More

  10. 3 people found this helpful  

    Good pay, but very unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Waste Management full-time (more than 3 years)

    Pros

    Pay is good, and there are opportunities to learn about different technologies and aspects of the business. Benefits package is decent and comparable to other large companies.

    Cons

    Very unstable, with massive staff reductions about every 2 years. No sense of security, no sense of employees being important to the company. Going to work every day not knowing whether it will be your last day.

    Advice to ManagementAdvice

    Your employees are the ones making all the money for you. Go beyond words and truly treat them like deserving human beings.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Waste Management Response

    Sep 17, 2014Talent Acquisition

    We appreciate your hard work, dedication, and feedback. This is valuable to us as we strive to continuously improve our company's culture.

  11.  

    WM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time (more than 3 years)

    Pros

    The pay was more than minimum wage.

    Cons

    This company lays off office work in July of every year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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