Waste Management

www.wm.com

Waste Management Reviews

Updated January 29, 2015
Updated January 29, 2015
526 Reviews
2.7
526 Reviews
Rating Trends

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Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
310 Ratings

Review Highlights

Pros
  • Good pay, really friendly work place environment, growth potential (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)


Cons
  • Long hours management don't care for you just be at work av (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Highlights

132 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good outlook for company's business initiatives; is forgetting that people are the foundation for strong growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Houston, TX
    Current Employee - Engineer in Houston, TX

    I have been working at Waste Management full-time (more than 3 years)

    Pros

    New technologies and new initiatives that the company has to offer
    Have a chance to learn many new things
    Some of the peers are great coworkers who have stayed put for a while

    Cons

    Red-tape for many decisions
    Pay isnt the greatest
    Too many initiatives going on with no clarity or specifics being provided to keep employee morale up
    Company and HR's attitude for employee growth needs a overhaul
    Is focused on meeting /making money for shareholders while the employees take a salary hit.

    Advice to ManagementAdvice

    Keep in mind that the company is growing because of the employees contribution and are assets.
    Overworking them and not keeping the salary growth inline with the Company's profit growth isnt fair.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    This is your job this is what you do like it or leave it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist and Scale Clerk
    Current Employee - Operations Specialist and Scale Clerk

    I have been working at Waste Management full-time (more than a year)

    Pros

    Very in tune to Global / Environmental issues. Wide open marketplace for development and creativity.
    Has many options in place for growth of business and the individual built at Corporate level. Decent benefit pkg. compared to other industries.

    Cons

    Very little to no encouragement from management for the individual to pursue anything that might be offered. Not a true team environment. Too much separation of job tasks by title. Corporate level is totally out of touch with field employees and the customers. Products too high priced and customers have no easy access to service for the answers they seek. People rushed to do their expected tasks, The company is always adding tasks cutting hours but not increasing pay in balance. Also the "new dispatch system" is counter productive.

    Advice to ManagementAdvice

    Micro Managing isn't working for you. Knock it off and be more personally involved in understanding what your employees do, who they are, what their desires are and how you can help them be successful. Lead them instead of push them, encourage them to be first line customer service people. Managers don't deal with customers on a personal level like field employees do.. managers should encourage and train employees to be good at doing that.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great Company for non professionals

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Heavy Equipment Operator in Atlanta, GA
    Former Employee - Heavy Equipment Operator in Atlanta, GA

    I worked at Waste Management full-time (less than a year)

    Pros

    Hours M-F; room for advancement if your connected to the right people; paid weekly; most of the staff were cool to work with.

    Cons

    Low pay in the southern region compared to its northern counterparts. Workload gets slow at times. Vacation time should be average of the weekly hours worked not straight 40 per week.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Manager in Phoenix, AZ
    Current Employee - Inside Account Manager in Phoenix, AZ

    I have been working at Waste Management full-time (less than a year)

    Pros

    Co-workers and hours are great!!

    Cons

    numbers should not be the same for every area.

    Advice to ManagementAdvice

    make goals based on territory

    Recommends
    Positive Outlook
    No opinion of CEO

    Waste Management Response

    May 19, 2014Talent Acquisition

    Thanks for sharing your feedback - this is important to us. We're glad you're a part of the team!

  6.  

    A very different experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at Waste Management full-time (more than 3 years)

    Pros

    Great people to work with and we work great as a team. Getting paid every week is a big plus.

    Cons

    Taking away tuition reimbursement was very disappointing and my department should be recognized more.

    Advice to ManagementAdvice

    Your current employees work hard to take care of our inner and outer employees and would like to be appreciated.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Retired aftter 35 yea

    Former Employee - Rolloff Driver 26 Years Container Delivery Driver 9 Years
    Former Employee - Rolloff Driver 26 Years Container Delivery Driver 9 Years

    I worked at Waste Management

    Pros

    Decent pay but long hours

    Cons

    Long hours management don't care for you just be at work av

    Advice to ManagementAdvice

    After working 35 years you should give a few benefits toemployees you py life insurance for 35 years then we have nothing show employees you apprecate the years they worked I retired after 35 years no recognition not even a peice of paper acknowledging that I ever worked for WM

  8. 1 person found this helpful  

    Really depends on your manager and line of business....stay away from recycling center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Manager in Oakland, CA
    Former Employee - Route Manager in Oakland, CA

    I worked at Waste Management full-time (more than a year)

    Pros

    Great senior leadership and awesome pay. This company is really trying to transform the trash and recycling business. It would be nice to completely remove the days of drivers having to get out of truck (too many injuries & accidents). I also like the Life Critical Rules...break one of these and you are history. All of the life critical rules are a result of multiple employee and customer deaths over the years.

    Cons

    A little frustrating to see your employees come into work and leave 4 hours later, with full 8 hours pay or an option to start working OT (union contracts). Meanwhile, management is scheduled for a min. 10 hour day (when things are going well).

    Advice to ManagementAdvice

    Great company overall but work-life balance for management is non-existent. The bonus structure is purely team based...it would be nice to have a small percentage directly tied to manager's individual performance and that of his/her team.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Great learning experience for a few years, but not a great lifetime career company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal
    Former Employee - Legal

    I worked at Waste Management full-time (more than 8 years)

    Pros

    Wonderful immediate supervisor, very professional and knowledgeable co-workers, good pay.

    Cons

    Vast disconnectedness with HQ and field offices. Higher ups don't value distant team members. People feel they are easily replaceable and undervalued. HR for corporate field employees is terribly disorganized and inefficient.

    Advice to ManagementAdvice

    Need to become more progressive throughout the company in all respects; i.e. technology, user systems, training, flexible schedules, corporate culture, etc. Need to value employees better, otherwise risk higher turnover and lack of commitment/loyalty in employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Region Business Development Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Region Business Development Manager in Phoenix, AZ
    Former Employee - Region Business Development Manager in Phoenix, AZ

    I worked at Waste Management full-time (more than 8 years)

    Pros

    Good pay and benefits. Company has relatively good image. Nice trucks and uniforms

    Cons

    Too large; felt like a number working there.

    Advice to ManagementAdvice

    Show that you really care about your people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Long hours good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Houston, TX
    Current Employee - Project Manager in Houston, TX

    I have been working at Waste Management full-time (more than 10 years)

    Pros

    Good Benefits, Stock Purchase Program

    Cons

    Long Hours, Laying off mid level managers with over 20 years common.

    Advice to ManagementAdvice

    Lower the Management turnover.

    Recommends
    Neutral Outlook
    Approves of CEO

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