Wawa Reviews

Updated August 27, 2014
Updated August 27, 2014
286 Reviews

3.8
286 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wawa CEO Chris Gheysens
Chris Gheysens
118 Ratings

Review Highlights

Pros
  • Great people, good pay, excellent ESOP and 401k (retirement plans) and other perks (in 18 reviews)

  • They offer good benefits for those who work a decent amount of hours as well (in 17 reviews)


Cons
  • You need to be good at planning ahead to ensure a solid work life balance (in 10 reviews)

  • 24/7 Business that never closes can be highly demanding & draining at times (in 11 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Learning culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Flexibility, training, networking, values, education assistance

    Cons

    Work life balance, pigeon holed, losing family centric focus

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa part-time for more than a year

    Pros

    Flexible scheduling, decent pay, fun management

    Cons

    Grumpy customers, lazy workers, long hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Rewarding at times, extremely stressful at others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    The people.
    ESOP account.
    Room for advancement.

    Cons

    Retail 24/7.
    "Dirty Job".
    Politics for who gets rewarded.

    Advice to ManagementAdvice

    Give store management an admin day. Impossible to get paperwork done and run a store at the same time. Area managers also play favorites more than should be allowed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time for more than 3 years

    Pros

    friendly environment, good training program,

    Cons

    no work/ life balance, turnover high, very little if any recognition for good work

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fast paced and innovative!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Wawa, PA
    Current Employee - Supervisor in Wawa, PA

    I have been working at Wawa full-time for more than 3 years

    Pros

    ESOP
    Compensation
    Great co-workers
    Grass roots style community service so you really feel like you make a diference
    Opportunities to grow skills
    Innovative and highly competitive

    Cons

    Work./life balance can be difficult if you do not plan ahead.

    Advice to ManagementAdvice

    The updates from senior management are on target for keeping everyone aligned.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate  in  Allentown, PA
    Former Employee - Store Associate in Allentown, PA

    I worked at Wawa part-time for more than 3 years

    Pros

    flexibility with schedule
    good school/work life balance
    easy to exchange shifts with coworkers

    Cons

    management may be indecisive
    management may play favorites
    management may not train properly

    Advice to ManagementAdvice

    Make sure that your assistant managers can train properly - most new employees learn from watching coworkers.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great job, great career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time for more than a year

    Pros

    Great benefits and stock options.

    Cons

    Long hours, 24/7 on call

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    good customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa part-time for more than a year

    Pros

    there is a lot of room to grow

    Cons

    I don't have anything bad to say

  10.  

    Very fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Food Manager  in  Tuckerton, NJ
    Current Employee - Fresh Food Manager in Tuckerton, NJ

    I have been working at Wawa full-time for more than 5 years

    Pros

    The people and the hours

    Cons

    Not enough labor allocated to fulfill sales

    Advice to ManagementAdvice

    People should be paid more and treated more fair.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to learn the management concept of servant leadership, and the finer points of customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at Wawa full-time for more than 10 years

    Pros

    Very nice total compensation especially for longer tenured M levels. Wawa has a fun and exciting brand which is always changing. I found it very easy to be enthusiastic about the products and service we offered the customers. It's an opportunity to learn a wide area of responsibility and how to adapt in a fast paced retail environment.

    Cons

    Wawa has come a long way in terms of operational standardization, however as you transfer from store to store you will eventually find out that there can be a stark contrast in the style of management you will encounter from your GM. Corporately, Wawa has a solid values system, but could use a little more focus when it comes to enforcing it. General Managers seem to get a lot of autonomy. Also, be prepared to work on-call. You need to be good at planning ahead to ensure a solid work life balance. Be prepared and organized if you want to work for this company. Treat your associates with respect, and always be willing step in so they can grow in their positions

    Advice to ManagementAdvice

    The shared area of responsibility between the Store Manager and Assistant Manager, needs to be more clearly defined. Take a standardized approach to this the same way you have with other recent processes and the stores will be more efficient.

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