Web.com Inc Reviews

Updated July 20, 2015
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Web.com Inc Chairman and CEO David L. Brown
David L. Brown
26 Ratings

Pros
  • Perhaps stock options but thats it (in 12 reviews)

  • Good benefits, great co workers, comfortable environment (in 5 reviews)

Cons
  • Pay is well below average, no raises or cost of living increases (in 18 reviews)

  • they admit they do not offer annual raises (not even cost of living raises (in 6 reviews)

More Pros and Cons

37 Employee Reviews

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  1. Single worst job I've ever had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in Jacksonville, FL
    Former Employee - Copywriter in Jacksonville, FL

    I worked at Web.com Inc full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not a one. Really. This place is the sweatshop of the internet and runs on fear, belittling, and harassment that I cannot believe is tolerated and apparently encouraged by upper management.

    Cons

    Paid by the word sweatshop where your goal is quantity over quality all day long. Being paid by the website and having no idea what payscale you're going to fall into each pay period based off of their insane calculations.

    Advice to Management

    Leave for better jobs where you're not being rewarded for scaring off people who dare question anything - oh, and maybe not scream at people every time you got screamed at for being a crummy manager


  2. Worst company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Consultant in Lewisville, TX
    Former Employee - Digital Marketing Consultant in Lewisville, TX

    I worked at Web.com Inc full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Freedom to work from home.

    Cons

    The management at this company is very immature and love to micromanage. The services they offer do not work. They taught about being a no contract company however they charge the client and don't start campaigns for 3-4 weeks. Run don't walk from this company.

    Advice to Management

    Get rid of the management team in Dallas. They are an HR nightmare.


  3. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Jacksonville, FL
    Former Employee - Account Manager in Jacksonville, FL

    I worked at Web.com Inc

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People in Kenan office in Jax

    Cons

    Constant Brain Drain at this office in 2014 lost 21 people out 120 employees, in 2015 have lost 10 plus by mid-year out of 100 employees. All those lost were not replaced with external people skilled doing the former workers job, they are replaced with internal customer service reps.

    Advice to Management

    Quit and let someone who has better than a HS diploma or AA degree run things.

    Web.com Inc Response

    Jul 6, 2015 – Manager, Recruiting

    Thank you for the feedback; we will look into your concerns!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. COMPLETELY UNORGANIZED!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Durham, NC
    Former Employee - Account Executive in Durham, NC

    I worked at Web.com Inc full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were no pros! Don't work for this company. They underpay and overstate benefits.

    Cons

    There are literally too many to list. The management team is a complete joke, there is chaos everywhere, they do not grow organically but by acquiring other companies then have no idea what do to with them.

    Advice to Management

    fire everyone and start all over. Start growing organically and learn how to train new employees.


  6. A bad company hemorraging good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Consultant
    Current Employee - Web Consultant

    I have been working at Web.com Inc full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay is fairly competitive.

    Cons

    HR ignores employee complaints and regularly "loses" files. Management harasses and bullies employees, has all discussions "friendly" and off the record, then insists that things were agreed to differently than they were. Internal quality assurance is a messy hodgepodge of poorly written guidelines with no specific rules. Supervisors are undertrained and underqualified with little to no prior experience and even less applicable skills. Interdepartmental communication is non-existent and inaccurate. If you ask 10 members of management the same question, you will get 10 different answers. The sales team is encouraged to do anything to pass any sale, up to and including lying to customers. Management regularly steals ideas and products of their subordinates and presents them as their own. Benefits are a joke and employees are harassed and bullied into choosing the more expensive options. Many members of management and the majority of bottom tier workers are undereducated, including copywriters with the equivalent of a 4th grade writing and comprehension level.

    Advice to Management

    Gut the management team, hire a business ethics specialist to create a healthy workplace environment


  7. Helpful (1)

    Horrible Ethics and Integrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Consultant in Greenwood Village, Arapahoe, CO
    Current Employee - Digital Marketing Consultant in Greenwood Village, Arapahoe, CO

    I have been working at Web.com Inc full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay, benefits, and no contracts

    Cons

    Everything else. This company doesn't do right by their clients, doesn't care, management is mostly inexperienced in the departments they are empowered to run!

    Advice to Management

    Review management better. It's not just you, but most corporations have this issue. No one ever fires management until they do something drastic. Just horrible policy. Do right by your clients and properly manage marketing campaigns. Don't just take money and let inexperienced account managers and department managers take advantage of your clients.


  8. Helpful (2)

    Stressful to the max

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Web.com Inc full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great employees except some of the executive management. Some perks like discounted tickets and the occasional use of the company box at the various stadiums is awesome.

    Cons

    Don't walk the talk when it comes to standing behind the core values particularly the executive staff. Seems like David brown either doesn't know how poorly some of his senior managers treat their team members or he doesn't care. Either way is disappointing. Too much work for the amount of people doing it. Pay is a lot lower than in similar sized companies with no raises and little opportunity to advance. Lots of favoritism which really hurts morale. Company reputation outside the organization is not very good.

    Advice to Management

    Take care of your people they are what keeps the company moving forward. Pay attention to the huge amount of people leaving for other employment. Customers are important but so are your employees!!! Take a good hard look at how some of your vice-president treat their people even in front of other employees it's sad.


  9. Avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail SEO
    Current Employee - Retail SEO

    I have been working at Web.com Inc full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people I directly work with in Retail SEO, PPC, Fulfillment-non manager

    Cons

    Poor salaries, Slow PC's ( computers freeze or internet goes out regularly) Web.com loves to use "open source" anything ( don't expect to use industry recognized marketing tools here) you will get dinged on pay for every "joe sixpack" idiot that sales reps sold a product to and cancels because he isn't on first page of google " in the ext week or two"

    Advice to Management

    Learn to say " Okumus Fund "


  10. Helpful (2)

    If you enjoy crying from stress work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    ....stock options. Of course those have gone down tremendously lately. Bye-bye money I was counting on! Telecommuting is literally the only good thing about this job.

    Cons

    Just about everything! My "bonus" is laughable compared to the work I do. I dare management to do my job for ONE DAY and see what they say. It is almost criminal what they do to employees. We all do the jobs of several people since they let go half the company. I deserve at least a $20k raise for all that I do, and as long as I have been here. (nearly 20 years!!)

    Advice to Management

    Perhaps an 'Undercover Boss' episode would help. Seriously. Supervisors make a ton of money while us 'minions' do all the work! They should be ashamed of themselves. Do they seriously not understand that the cost of living in different parts of this country are DIFFERENT?


  11. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Dallas, TX
    Former Employee - Outside Sales Representative in Dallas, TX

    I worked at Web.com Inc

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Outside sales and large territory

    Cons

    Horrible leadership from the top down



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