Web.com Inc Reviews

Updated June 19, 2015
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Web.com Inc Chairman and CEO David L. Brown
David L. Brown
23 Ratings

Pros
  • Perhaps stock options but thats it (in 12 reviews)

  • Good benefits, great co workers, comfortable environment (in 5 reviews)

Cons
  • Pay is well below average, no raises or cost of living increases (in 18 reviews)

  • they admit they do not offer annual raises (not even cost of living raises (in 6 reviews)

More Pros and Cons

33 Employee Reviews

Sort: Popular Rating Date
  1. A bad company hemorraging good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Consultant
    Current Employee - Web Consultant

    I have been working at Web.com Inc full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay is fairly competitive.

    Cons

    HR ignores employee complaints and regularly "loses" files.
    Management harasses and bullies employees, has all discussions "friendly" and off the record, then insists that things were agreed to differently than they were.

    Internal quality assurance is a messy hodgepodge of poorly written guidelines with no specific rules.

    Supervisors are undertrained and underqualified with little to no prior experience and even less applicable skills.

    Interdepartmental communication is non-existent and inaccurate. If you ask 10 members of management the same question, you will get 10 different answers.

    The sales team is encouraged to do anything to pass any sale, up to and including lying to customers.

    Management regularly steals ideas and products of their subordinates and presents them as their own.

    Benefits are a joke and employees are harassed and bullied into choosing the more expensive options.

    Many members of management and the majority of bottom tier workers are undereducated, including copywriters with the equivalent of a 4th grade writing and comprehension level.

    Advice to Management

    Gut the management team, hire a business ethics specialist to create a healthy workplace environment


  2. Helpful (1)

    Horrible Ethics and Integrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Consultant in Greenwood Village, Arapahoe, CO
    Current Employee - Digital Marketing Consultant in Greenwood Village, Arapahoe, CO

    I have been working at Web.com Inc full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay, benefits, and no contracts

    Cons

    Everything else. This company doesn't do right by their clients, doesn't care, management is mostly inexperienced in the departments they are empowered to run!

    Advice to Management

    Review management better. It's not just you, but most corporations have this issue. No one ever fires management until they do something drastic. Just horrible policy. Do right by your clients and properly manage marketing campaigns. Don't just take money and let inexperienced account managers and department managers take advantage of your clients.


  3. Helpful (2)

    Stressful to the max

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Web.com Inc full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great employees except some of the executive management. Some perks like discounted tickets and the occasional use of the company box at the various stadiums is awesome.

    Cons

    Don't walk the talk when it comes to standing behind the core values particularly the executive staff. Seems like David brown either doesn't know how poorly some of his senior managers treat their team members or he doesn't care. Either way is disappointing. Too much work for the amount of people doing it. Pay is a lot lower than in similar sized companies with no raises and little opportunity to advance. Lots of favoritism which really hurts morale. Company reputation outside the organization is not very good.

    Advice to Management

    Take care of your people they are what keeps the company moving forward. Pay attention to the huge amount of people leaving for other employment. Customers are important but so are your employees!!! Take a good hard look at how some of your vice-president treat their people even in front of other employees it's sad.


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  5. Avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail SEO
    Current Employee - Retail SEO

    I have been working at Web.com Inc full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people I directly work with in Retail SEO, PPC, Fulfillment-non manager

    Cons

    Poor salaries, Slow PC's ( computers freeze or internet goes out regularly) Web.com loves to use "open source" anything ( don't expect to use industry recognized marketing tools here) you will get dinged on pay for every "joe sixpack" idiot that sales reps sold a product to and cancels because he isn't on first page of google " in the ext week or two"

    Advice to Management

    Learn to say " Okumus Fund "


  6. Helpful (2)

    If you enjoy crying from stress work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    ....stock options. Of course those have gone down tremendously lately. Bye-bye money I was counting on!
    Telecommuting is literally the only good thing about this job.

    Cons

    Just about everything! My "bonus" is laughable compared to the work I do. I dare management to do my job for ONE DAY and see what they say. It is almost criminal what they do to employees. We all do the jobs of several people since they let go half the company. I deserve at least a $20k raise for all that I do, and as long as I have been here. (nearly 20 years!!)

    Advice to Management

    Perhaps an 'Undercover Boss' episode would help. Seriously. Supervisors make a ton of money while us 'minions' do all the work! They should be ashamed of themselves. Do they seriously not understand that the cost of living in different parts of this country are DIFFERENT?


  7. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Dallas, TX
    Former Employee - Outside Sales Representative in Dallas, TX

    I worked at Web.com Inc

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Outside sales and large territory

    Cons

    Horrible leadership from the top down


  8. Helpful (2)

    Awful Leadership and Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SEO Specialist in Jacksonville, FL
    Former Employee - SEO Specialist in Jacksonville, FL

    I worked at Web.com Inc full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed, because people didn't care about the product they were putting out.

    Cons

    Unless you're a manager, you'll always be treated like an assistant. This includes pay, benefits, and career growth.

    Advice to Management

    Actually pretend to care about employees. Instead of shuffling all of your money into the Christmas party and sponsorships (PGA), reward employees. Take a look at career paths and ensure that employees can move up. Unless you work to find another job here, employees that remain here are just waiting to die career-wise.


  9. Helpful (1)

    Not my ideal job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in Jacksonville, FL
    Current Employee - Copywriter in Jacksonville, FL

    I have been working at Web.com Inc full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to wear whatever you want and have weekends off. You also work at own pace which is good, but can also be a bad thing when it comes to pay.

    Cons

    Training is horrible. You basically sit at your desk all day after completing a mock website, waiting for your manager, who is doing 10 billion other things, to get back to you. Everything is done via email which makes it really hard to understand if you are actually doing a good job or not. You are also getting feedback from multiple people who say all different things are wrong or right which is very confusing. Some of the stuff you need to learn while training isn't talk until months after you've been there which can cost you your incentives when writing a site. You get low pay for writing a five-page website with barely any information, but if you spell a word wrong or your sentence structure looks off, the website is sent back to you so you don't get the incentive pay. Quality control seems to always find something small wrong with the site and instead of just going in and fixing it really quick, they send it back to the writer, who then loses their incentives over it. The copy writing department has lost upwards of 6 people within 1 month. People are constantly looking to leave.

    Advice to Management

    Focus on training more. You should train with one manager, not one manager, and five other people that are saying different things. There is more of a focus on quantity versus quality, when it should be the opposite. Websites would probably be written better this way and there would be less returns if you focused on the moral of the group and providing them incentives for the sites done right rather then how many sites are done.


  10. Helpful (3)

    Terrible place to work, but it pays the bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Team
    Current Employee - Management Team

    I have been working at Web.com Inc full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    relaxed dress code, stock options (diminishing YoY, but still free), company paid STD/LTD/Life, on site cafe and atm

    Cons

    The Web.com company has been in a state of flux since 2009 when my company was acquired; constantly trying to re-invent the wheel with free/open-source solutions, rather than lead the industry by devoting dollars to technology. The two PA offices, combined into one, killed the culture from which employees and clients were used to. Low-level VP's who do not know the business are calling shots, watching select business units fail.
    The company is also trying to reduce expenses by eliminating one perk at a time (soft drinks used to be subsidized at 25cents each, now they are $1.25, no more first aid kits on each wall of the building - only one with bandaids in reception - so God help you if you get a cut after 4pm, no more utensils or plates).
    The future is clearly painted on the horizon, at least for my business unit in the company..... they are slowly eliminating my department and tenured staff.

    Advice to Management

    You hire human employees, not machines which can have 100% productivity..... Remember that. Act like you truly care. Offer to pay people what they're worth. Listen to problems and concerns and ACT on them, don't just listen then go back to your ivory tower in JAX.
    It's sad to hear a member of executive management is "physically sickened" over an employee resigning --- when that employee has been vocal for 4 years about the on-going, constant problems.


  11. Helpful (2)

    Killing the Cactus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers, Dress code, On-site Café

    Cons

    Upper/Middle Management don't care how bad things are, they are well informed of all situations and turn a blind eye. Stress is Horrible!

    Advice to Management

    Do undercover boss see how bad things are, No one follows Core Values!



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