Web.com Inc Reviews

Updated July 30, 2014
Updated July 30, 2014
85 Reviews
2.6
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Web.com Inc Chairman and CEO David L. Brown
David L. Brown
60 Ratings

Review Highlights

Pros
  • i don't think there was any except for stock options (in 12 reviews)

  • Good benefits, great co workers, comfortable environment (in 5 reviews)


Cons
  • No raises even for cost of living (in 16 reviews)

  • they admit they do not offer annual raises (not even cost of living raises (in 6 reviews)

More Highlights

25 Employee Reviews Back to all reviews

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  1.  

    Not my ideal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copywriter  in  Jacksonville, FL
    Current Employee - Copywriter in Jacksonville, FL

    I have been working at Web.com Inc full-time for less than a year

    Pros

    You get to wear whatever you want and have weekends off. You also work at own pace which is good, but can also be a bad thing when it comes to pay.

    Cons

    Training is horrible. You basically sit at your desk all day after completing a mock website, waiting for your manager, who is doing 10 billion other things, to get back to you. Everything is done via email which makes it really hard to understand if you are actually doing a good job or not. You are also getting feedback from multiple people who say all different things are wrong or right which is very confusing. Some of the stuff you need to learn while training isn't talk until months after you've been there which can cost you your incentives when writing a site. You get low pay for writing a five-page website with barely any information, but if you spell a word wrong or your sentence structure looks off, the website is sent back to you so you don't get the incentive pay. Quality control seems to always find something small wrong with the site and instead of just going in and fixing it really quick, they send it back to the writer, who then loses their incentives over it. The copy writing department has lost upwards of 6 people within 1 month. People are constantly looking to leave.

    Advice to ManagementAdvice

    Focus on training more. You should train with one manager, not one manager, and five other people that are saying different things. There is more of a focus on quantity versus quality, when it should be the opposite. Websites would probably be written better this way and there would be less returns if you focused on the moral of the group and providing them incentives for the sites done right rather then how many sites are done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Terrible place to work, but it pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Team
    Current Employee - Management Team

    I have been working at Web.com Inc full-time for more than 5 years

    Pros

    relaxed dress code, stock options (diminishing YoY, but still free), company paid STD/LTD/Life, on site cafe and atm

    Cons

    The Web.com company has been in a state of flux since 2009 when my company was acquired; constantly trying to re-invent the wheel with free/open-source solutions, rather than lead the industry by devoting dollars to technology. The two PA offices, combined into one, killed the culture from which employees and clients were used to. Low-level VP's who do not know the business are calling shots, watching select business units fail.
    The company is also trying to reduce expenses by eliminating one perk at a time (soft drinks used to be subsidized at 25cents each, now they are $1.25, no more first aid kits on each wall of the building - only one with bandaids in reception - so God help you if you get a cut after 4pm, no more utensils or plates).
    The future is clearly painted on the horizon, at least for my business unit in the company..... they are slowly eliminating my department and tenured staff.

    Advice to ManagementAdvice

    You hire human employees, not machines which can have 100% productivity..... Remember that. Act like you truly care. Offer to pay people what they're worth. Listen to problems and concerns and ACT on them, don't just listen then go back to your ivory tower in JAX.
    It's sad to hear a member of executive management is "physically sickened" over an employee resigning --- when that employee has been vocal for 4 years about the on-going, constant problems.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Killing the Cactus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc

    Pros

    Co-workers, Dress code, On-site Café

    Cons

    Upper/Middle Management don't care how bad things are, they are well informed of all situations and turn a blind eye. Stress is Horrible!

    Advice to ManagementAdvice

    Do undercover boss see how bad things are, No one follows Core Values!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Low Pay in a Sweat Shop Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Modifications Specialist  in  Jacksonville, FL
    Former Employee - Modifications Specialist in Jacksonville, FL

    I worked at Web.com Inc full-time for more than a year

    Pros

    The people you work with are great. Good benefits.

    Cons

    No possibility of advancement and no raises. Unprofessional management and unethical practices. A sweat shop environment. Good ole boy network.

    Advice to ManagementAdvice

    Treat the people who do the real work with respect, and pay them a decent wage. Follow these simple practices and you will not have a revolving door. Once the economy is strong, you will be forced to reevaluate how you treat employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Exactly what I feared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Team  in  Philadelphia, PA
    Current Employee - Management Team in Philadelphia, PA

    I have been working at Web.com Inc full-time for more than 5 years

    Pros

    Most employees are great to work with

    Cons

    Management is not honest with employees

    Advice to ManagementAdvice

    Treat your employees with respect and you will get more out of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Do not work at the Spokane sales cubicle farm, you're just another expendable resource that is used and lied to.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Specialist  in  Spokane, WA
    Former Employee - Account Specialist in Spokane, WA

    I worked at Web.com Inc full-time for less than a year

    Pros

    The sales plan seems lucrative, and is promoted as an easy way to make the big bucks, but in reality, they will try to find every way to not give you a commission or create a devaluation your performance.

    Cons

    Long-hours, few breaks and micro-managing of every aspect of your job, performance and career at Web.com

    Advice to ManagementAdvice

    I spoke with management and expounded upon my negative experience, there was no concern or desire for change in the sales atmosphere or how they treat their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Poor Management is Hampering Company Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copywriter  in  Jacksonville, FL
    Current Employee - Copywriter in Jacksonville, FL

    I have been working at Web.com Inc full-time for more than 3 years

    Pros

    Nice perks like xmas party, Jaguar tickets once a year. Benefits were affordable until earlier this year.

    Cons

    Web.com is incredibly poorly managed. Products are overpriced and customer service is intentionally terrible. The company's reputation is trash both with workers and customers (check the BBB website).

    Within the company, pay is incredibly poor and management is apathetic. David Brown himself will tell you at your employee orientation that he will promote people just because they have been here for years. There is an older review posted here that mentions how the Pennsylvania office is an illustration of the Peter principle. So is the Jax office. The only people promoted to management are those with little qualifications and education so they can be had cheaply. For many of these people this is the best job they have ever had and they will do anything to hide their ineptitude and lack of knowledge. Many times I have seen employees try to get a better job, but you have to have the approval of your department manager and they will try to block you from moving ahead of them or leaving their department if you do good work, so you cant move up.

    The HR department in the company doesnt function as a normal HR dept would. They are they to punish employees. Hourly people get taken there for being one minute late.

    Also the review before mine talking about "the job ive been waiting for all my life" is obviously either fake or posted by someone with little to no education who is accustomed to working in retail or restaurants. That job is paid well under industry standard.

    Advice to ManagementAdvice

    None. David Brown has been confronted directly by employees about how his operation is a sweatshop. He just says he will look into it and then runs back to the 4th floor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Overworked and underpaid and not appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc full-time

    Pros

    Must teach yourself everything, no support

    Cons

    No support, poor systems and lots of manual work.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 7 people found this helpful  

    Serial manipulators and abusers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc

    Pros

    Office is in a decent building. Lots of great places to eat near the office.

    Cons

    These guys are professional serial manipulators and abusers. They get you in the door with the hopes of a good career and then suck all the life out of you by working you to death. When your stressed out and can't perform your out with the rest of the trash. There's always openings here and they are always interviewing because of this. Pay is very low in comparison to industry standards. Work level is off the charts. One word to describe this company. Sweatshop.

    Advice to ManagementAdvice

    Re-evaluate your business model so you don't have to take advantage of your employees in order to turn a profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Its a job at a company were the Union should get involved.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Web.com Inc full-time for more than a year

    Pros

    Its a job with regular pay but not enough to live on. Also benefits are great. They do have a cook out once a year . At the cookout the executives cook hamburgers and hot dogs for the employees. This is to show how much they appreciate the hard work and all the money we made them throughout the year. They have a nice Christmas party and they give a nice Christmas bonus. They offer discounts to the YMCA, AT&T, Football Tickets etc... All great things.

    Cons

    Not enough pay to live on and they make sure that you can not get your all of your commissions due to you. Workers are forced to work overtime regardless of your plans, how sick you are or how exhausted you are. If you try to reason with them they will take you in for reeducation. Most of the employees need to be on food stamps. They never take employees into consideration or at least consider them to be human beings. Take a look online at Web.com reviews from customers and how they are treated and don't think that they treat employees any better. Workers in every department are mistreated everyday in many ways.

    Advice to ManagementAdvice

    Try to set an example by being the type of company that strives to make better lives for the people that make you lots of money for the company. Become a humanitarian and start with your own employees, this is would create a win, win situation for customers, employees and the companies reputation. FYI: Discounted football tickets does not make you a humanitarian.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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