Weight Watchers

  www.weightwatchers.com
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Weight Watchers Reviews

Updated Jul 7, 2014
Weight Watchers – New York – “Headquarters: Kitchen/eating area with foosball”

All Employees Current Employees Only

2.4 220 reviews

29% Approve of the CEO

(no image)

James R. Chambers

(24 ratings)

27% of employees recommend this company to a friend

Review Highlights

Pros
  • Enjoyed helping people, coworkers were very nice and dedicated and supportive(in 33 reviews)

  • I was always uplifted by helping others to get healthy and reach their goals(in 23 reviews)


Cons
  • In our franchise staff is often working for less than minimum wage(in 40 reviews)

  • Upper management is unfriendly and creates back stabbing environment(in 14 reviews)

61 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great weight loss program, not great employer

    Weight Watchers Meeting Leader (Former Employee) Baltimore, MD

    ProsHelping people lose weight and working with a staff that knows the struggle to lose weight and keep it off

    ConsLow pay, couldn't do it as a full time job unless you had a spouse that could support you or a second job. Outdated way of handling money...I had to use my own checking account for company money.

    Advice to Senior ManagementPay your people more!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Madness

    Anonymous Employee (Current Employee)

    Prosnice office and location, comp was market rate, nice people depending on what department you work in.

    ConsThis place is such a mess, they've turned their whole staff and pretty much have no company culture. Everyone just does what they have to do to not get fired and that's it, nothing about the company makes u want to stay there. Unless you are in an inclusive department that makes effort for their people to collaborate then noone talks to each other.

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    • Disapproves of CEO

     

    Poor management

    Receptionist (Current Employee)

    ProsAttaining and staying within your weight goal is a requirement to be an employee. Multitasking skills is also a requirement. As an employee you weigh members in, and help them to see their own desires for weight-loss, but at the same time it is a sales job and are expected to have a bottom line of product sold per member.

    ConsYour training is mostly online. The in meeting room training is only 12 hours, and often times you aren't assigned a meeting because of the number of meeting attendance restrictions. One receptionist per 36 attendees. The management is absentee and unavailable due to reorganization, and disconnected from employees.

    Advice to Senior ManagementUse the employees you have to their best advantage.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Great mission but lack ability to follow through.

    Anonymous Employee (Former Employee)

    Prosflexible schedules, benefits, work with amazing people in the field.

    ConsCentral office works in a silo and lacks ability to offer the same level of service to employees that they give to customers. The level of immature high school girl politics is ridiculous and many at the senior level including DM's don't understand what it means to be professional.

    Advice to Senior ManagementIf you want a professional organization then please put in the effort to make sure it happens. This means you follow up and do something about situations that are reported.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    leader

    Leader (Former Employee) Jacksonville, FL

    Prosflexible schedule, good training, no danger of losing the job

    Conspoor treatment and very low salary

    Advice to Senior Managementinvest in your leaders!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    National company but amateur in managing.

    Weight Watchers Meeting Leader (Former Employee) Orlando, FL

    ProsNice people. I like many of the members of the meetings but sometimes felt like I was not giving them truthful information.

    ConsThey hide compensation like it was a national secret. Totally mislead about compensation. Trainers....a few good ones, but many are just dreadful. They make such a big deal of the initial training and then, they just let leaders do whatever......and some of the whatever is not good.

    Advice to Senior ManagementIf you are so proud of your organization, why do you hide the compensation. Why do allow boring leaders who are still overweight and continue to gain weight for months? Many of the products that they want you to push are incredibly unhealthy.......too many chemicals.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    Jump off the sinking ship

    Anonymous Employee (Current Employee) New York, NY

    ProsGenerally good benefits package including matching 401k and profit sharing

    ConsUpper management fell asleep at the wheel and allowed competitors to outflank the brand on all sides, pouring $$ into ineffectual marketing. This resulted in deep cuts across the organization and and outflow of talent

    Advice to Senior ManagementTake responsibility for the failures and do not make the rank and file pay for it

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    3 people found this helpful  

    Disappointing

    Manager (Current Employee)

    ProsHelping members make life changes.

    ConsField managers are expected to maintain an unsustainable workload. Even worse now that a third of the company has been laid off.

    Advice to Senior ManagementMake sure you understand what really happens in the trenches before assuming changes are implementable. We cannot abandon rural America because that is where many business opportunities are.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Stay away! Far away!

    Weight Watchers Meeting Leader (Former Employee) Boston, MA

    ProsMembers are great. Flexibility of hours.

    ConsLousy pay. You are ok until someone new comes along. They are constantly trying to find new bodies to work for them. Never mind someone going to them for a job, they are constantly recruiting. And expecting you to recruit for them. Yes, recruit for your replacement. Territory managers are cold, and make sure their friends have good positions.

    Advice to Senior ManagementShow some loyalty to the people that have worked hard for you and don't leave them by the curbside, when someone new comes along.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    One of the smarmiest companies I've ever been associated with.

    Trainer (Current Employee) Chicago, IL

    ProsHelping Members get to their weight loss goals is very cool and there is a passion for the brand since all Leaders and Receptionists are successful Members

    ConsNothing about the employee experience is transparent. Wages? Who knows. Expected hours? Couldn't say. How am I on-boarded... evaluated...? Good questions?!

    Advice to Senior ManagementNo success criteria or well-defined roles combined with management clearly ruling with iron-fisted bias, creates an environment of suspicion, paranoia, and low morale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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