Weight Watchers

www.weightwatchers.com

Weight Watchers Reviews

Updated December 29, 2014
Updated December 29, 2014
254 Reviews
2.6
254 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James R. Chambers
35 Ratings

Review Highlights

Pros
  • Enjoyed helping people, coworkers were very nice and dedicated and supportive (in 36 reviews)

  • I was always uplifted by helping others to get healthy and reach their goals (in 25 reviews)


Cons
  • Many required training sessions that are mandatory but paid at minimum wage (in 43 reviews)

  • It's strictly a dollars game, as far as upper management is concerned (in 16 reviews)

More Highlights

74 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Good for a stay at home mom looking for extra income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Watchers Meeting Leader
    Current Employee - Weight Watchers Meeting Leader

    I have been working at Weight Watchers

    Pros

    Helping others and flexible hours

    Cons

    Low pay, no positive encouragement to perform well, poor management

    Advice to ManagementAdvice

    Listen more to your employees. This business seems to continue to lay off or take meetings from employees but spend money on tablets and services that members can not even afford. It's very counterproductive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Pros

    Good work-life balance, good benefits

    Cons

    Compensation is not good, no career path

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Don't question any policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meeting Leader in Berlin, MD
    Former Employee - Meeting Leader in Berlin, MD

    I worked at Weight Watchers part-time (more than 3 years)

    Pros

    Continue your weight loss journey and half price products. Inspire others to lose weight

    Cons

    Unless you work at a store you do an incredible amount of physical labor to set up and break down the meeting room. Staffing guidelines are unrealistic and member lines are ridiculously long.

    Advice to ManagementAdvice

    Take better care of the people at the bottom of the totem pole. An occasional "thank you , you're doing a great job" from Corporate would be really appreciated.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Discovered the ARIZONA FRANCHISE docks meeting leaders' paychecks for clerical errors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Weight Watchers

    Pros

    Employees working the meetings are great, as well as support staff at Phoenix corporate office

    Cons

    Owners and management in Arizona should support their staff in the field better. No computers or cash registers are used in the meeting rooms. All attendees, their membership information and program progress, and all product sales have to be hand-recorded and completed in a short period of time. The reporting forms used in the process are confusing and require a lot of detail. Members sign in before their meeting. They also record their monthly pass info- includes pass number and current expiration date. I knew all this after being hired as a receptionist, but not about the paycheck-docking. After a while I discovered that if there are errors in the pass information, the meeting leader can be docked $.50 to $1.00 per occurrence. Keep in mind these errors don't cost the franchise money, and the leaders don't make much over minimum wage, either. And this policy isn't in the employee handbook. (There may be other clerical errors that are on the list, but I only saw evidence of this type, which was enough for me to quit.)

    Advice to ManagementAdvice

    Make the investment in computers and stop docking paychecks.

  6. 1 person found this helpful  

    nice, but you won't get rich working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Pros

    Wonderful helping people meet their goals

    Cons

    unprofessional lower management, no room to advance

    Advice to ManagementAdvice

    newer upper management is doing a much better job than previous years

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    My experience at Weight Watchers was interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Middletown, NY
    Former Employee - Receptionist in Middletown, NY

    I worked at Weight Watchers part-time (more than 5 years)

    Pros

    I enjoyed working at Weight Watchers because of my friends. Many of the clients also became good friends. Some meetings were like extended families.

    Cons

    Low pay. The company expects too much for what they are willing to pay.

    Advice to ManagementAdvice

    Be appreciative of your employees. Realize that most of the people there have advanced degrees but have reasons for wanting to work close to home.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Constant upheavel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Leawood, KS
    Former Employee - N/A in Leawood, KS

    I worked at Weight Watchers full-time (more than 3 years)

    Pros

    Good Benefits
    Brand Loyalty
    Free Weight Watchers meetings, 50% off products

    Cons

    Large turnover of Representatives.
    Inconsistent management
    Zero office culture
    It seems there's new management even time you turn around. With the new management comes different ideas of how this place should be run. I'm not against change and some of the change in management was a good thing however WW is not known for it's agility and changing to meet the expectations of new management could be a struggle.
    Interviewing and hiring new management while the current management was still in place was not cool.
    Incorrect priorities. Namely: Technology. Weight Watchers is behind the times. The CEO at the time made a speech stating that weight loss apps are a fad. Naming MyFitnessPal as a prime example. Well, you were wrong. People pay for the privilege to use these tools. Please make them the best they can be or, of course, people are going to pick the free one. I have to be honest and say that I've used MyFitnessPal since it's inception and it's far more superior. Fix the website, fix the app.
    The Leaders and Receptionists are the heart and soul of Weight Watchers. Please treat them fairly.

    Advice to ManagementAdvice

    Make technology a priority. Meetings are dying. Online is where it's at.
    Treat the Leaders and Receptionists like the gold they are. The way they're being treated is disgusting.
    Learn how to hire the right people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Great weight loss program, not a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist
    Current Employee - Receptionist

    I have been working at Weight Watchers part-time (more than 5 years)

    Pros

    helping people lose weight and get healthier, having nice coworkers, interacting with members, having confidence in our weight loss program and knowing it is not a gimmick

    Cons

    poor wages, Corporate has little connection to field staff, technology is way behind (both internal technology and member product technology), poor inventory management--products constantly on back order, wasteful shipping, high expectations, low morale, lack of transparency

    Advice to ManagementAdvice

    Saying you are being transparent is not the same as actually being transparent. Repeating it over and over doesn't make it true. Corporate seems to be trying to improve their relationship with field staff, but not all management level employees are doing the same, and the employee experience varies greatly depending on where you live, and there is no way to report such problems without putting your job at risk. Overall, Corporate is Corporate and very far removed from the meeting rooms across the country (especially traveler locations). Many times I feel as if I am working for a company from the past; everything is very outdated and the way business is done at a local level is very mom-and-pop, and honestly embarrassing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Where's YOUR loyalty?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Weight Watchers full-time (more than 5 years)

    Pros

    motivated coworkers, cappucino machine in the kitchen, summer Fridays

    Cons

    Wreckless disregard for longtime employees who give their all to the company; shortsightedness on the part of senior-level executives.

    Advice to ManagementAdvice

    it's not a beer or food company, it's a PEOPLE company. What was the point of laying off hard-working, engaged employees so you can bring in overpaid consultants?

    Doesn't Recommend
    Negative Outlook
  11.  

    Great People, Terrible Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Weight Watchers

    Pros

    Some of the good things about weight watchers were the people and the over all atmosphere. Most of the people were outgoing and liked to do a good job and help each other out. Willing to help teach others to allow them to grow as well as themselves. Office was very comfortable with a relaxed dress code, most mangers allowed a little flux in what time you started as long as you got you work done and were accountable for it.

    Cons

    Pay was under market by a significant amount, this caused a lot of issues since most people want to get paid fair market value for the work they are putting out. Little to no training, hard to get them to pay for any certifications.

    Advice to ManagementAdvice

    Management should look at trying to help there people grow as professionals and individuals and make sure that they keep good people who have helped them grow as a business and not just dismiss them for no good reason.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Weight Watchers Photos

Headquarters: Kitchen/eating area with foosball

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