Weight Watchers Reviews

Updated July 1, 2015
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2.0
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James R. Chambers
16 Ratings

Pros
  • Wonderful helping people meet their goals (in 36 reviews)

  • Helping yourself by helping others (in 25 reviews)

Cons
  • In our franchise staff is often working for less than minimum wage (in 43 reviews)

  • Constant upper management changes which have led to unclear business initiatives for the Field Staff to implement (in 16 reviews)

More Pros and Cons

86 Employee Reviews

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  1. Helpful (1)

    Company Struggling for Survival

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader Receptionist Coach
    Current Employee - Leader Receptionist Coach

    I have been working at Weight Watchers part-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours. Opportunity to help others to lose weight in a healthy way and keep it off. It keeps me accountable so that helps me to keep my weight off.

    Cons

    Arbitrary meeting closures leaves many members (especially in smaller communities) without a meeting to attend. Members begin to feel that they are not receiving the Service Vision and that WW is more concerned about profits than providing a service.

    Advice to Management

    Concentrate on serving the members and the numbers (profits) will take care of themselves.


  2. Helpful (2)

    Weight Watchers receptionist/leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers part-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible hours. Work as much or as little as you choose.
    A platform to share your passion for health and fitness.

    Cons

    Very poor compensation. No incentive for job performance. The newest receptionist/leader has the same base pay as the more experienced receptionist/leader.

    Advice to Management

    Better compensation. Most employees can not afford to call this their job, it is only a hobby.


  3. Helpful (3)

    New C-Level Management have no experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glendale, NY
    Former Employee - Anonymous Employee in Glendale, NY

    I worked at Weight Watchers full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This company had a great mission

    Cons

    This company had a great mission once and lost its way

    Advice to Management

    Everyone has so many ideas but no execution. New Management dug this company into a much deeper hole and there is no way of coming out. Needs to get back to basics and focus on what the member needs and wants to achieve fast and east weight loss results they need. CEO and management don't live the brand like the last CLevel management team. They don't understand their customer base anymore. They lost touch. They are so product focus and are always 5 years behind every other competitor. No new real innovation and the science team has just hit a wall. Its absolutely so sad to see this once thriving company fail as miserably as they have in the past 3 years.


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  5. Helpful (2)

    Meeting Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Weight Watcher Leader
    Former Freelancer - Weight Watcher Leader

    I worked at Weight Watchers (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Helping people achieve their goals with continued encouragement and sharing during meetings. Members were the reason we worked so hard. I miss the members, not the bureaucracy .

    Cons

    Low pay. Constant change. Bureaucracy. Service vision was for members, once you became part of the company the service vision didn't seem to apply any more. Behind the times with technology for meetings. Always trying to catch up with the latest gismo.

    Advice to Management

    Remember to focus on the people. Members and employees. These are the people who make it or break it when it comes to your bottom line. Listen to them , take heed to what they are saying. It could very well save the company.


  6. Helpful (4)

    A major company with poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The work life balance is amazing. Easy to balance career and young family.

    Cons

    very poor leadership from CEO down
    lacks innovation causing company to fail
    continues to lay off employee while executives receive hefty bonuses and merit increases
    has some discriminatory practices

    Advice to Management

    wake up


  7. Helpful (1)

    Territory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at Weight Watchers

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You run your area as if it was your own business. Flexibility in making your own schedule.

    Cons

    In 6 years I had 5 managers. The company cut over 400 jobs in 2014.

    Advice to Management

    Very limited unless you relocated to NYC. Your move was not paid for.


  8. Helpful (1)

    Product Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The core business value is highly motivating

    Cons

    - Lack of direction from CEO & Upper management
    - Unskilled technology leads
    - Old school leaders who are not capable of catching up with the new world


  9. Helpful (2)

    Great field staff with passion; management is floundering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning & Development Specialist
    Former Employee - Learning & Development Specialist

    I worked at Weight Watchers full-time (More than 10 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Field staff and others I worked with have amazing passion to share the program and help customers (aka Members) change their lives!

    Cons

    Poor execution of initiatives, lack of planning, and poor implementation of innovation have left the company struggling.

    Advice to Management

    Get it together! Your continued incompetence is sinking the ship. You're driving more than 50 years of success into the ground and hurting a lot of very committed employees in the process!


  10. Helpful (2)

    A good part-time job if you're looking for a hobby but don't expect upward mobility or high pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weight Watchers Meeting Leader in Richmond, VA
    Former Employee - Weight Watchers Meeting Leader in Richmond, VA

    I worked at Weight Watchers

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great coworkers, Flexible schedules, Discounts on products

    Cons

    Low compensation, No upward mobility

    Advice to Management

    Increase opportunities for upward mobility


  11. Helpful (4)

    Meeting Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Watchers Meeting Leader in New York, NY
    Current Employee - Weight Watchers Meeting Leader in New York, NY

    I have been working at Weight Watchers full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meet wonderful poeple, help people improve their health

    Cons

    Terrible pay. Have to work days, evenings and weekends to get enough hours to qualify for full time.

    Advice to Management

    Invest in your meeting room staff! They will keep this company flourishing, rather than online and gimmicks. Must offer more competitive pay to keep qualified staff.



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