Weight Watchers

  www.weightwatchers.com
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Weight Watchers Reviews

Updated Jun 20, 2014
Weight Watchers – New York – “Headquarters: Kitchen/eating area with foosball”

All Employees Current Employees Only

2.4 220 reviews

29% Approve of the CEO

(no image)

James R. Chambers

(24 ratings)

27% of employees recommend this company to a friend

Review Highlights

Pros
  • Enjoyed helping people, coworkers were very nice and dedicated and supportive(in 33 reviews)

  • I was always uplifted by helping others to get healthy and reach their goals(in 23 reviews)


Cons
  • In our franchise staff is often working for less than minimum wage(in 40 reviews)

  • Upper management is unfriendly and creates back stabbing environment(in 14 reviews)

30 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    2 people found this helpful  

    Great Mission, fast pace

    Anonymous Employee (Current Employee)

    ProsGreat mission, which most employees are very dedicated to. Good benefits, decent work-life balance. Some teams have a greater sense of community than others but it's generally a friendly work force.

    ConsWe are still dealing with outdated, legacy systems, however this is one of the main focuses of the company to fix in the next year. Silos are still present, though there is an effort to break them down.

    Advice to Senior ManagementWe need a single unified front - which comes from the top down. Make good on previous promises - you have dedicated employees who believe in the mission.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

     

    It was a great company to work for prior to the merge of Weight Watchers Int. I was in the .com side of things

    Anonymous Employee (Current Employee)

    ProsCasual dress, free weight watchers meals

    ConsMajor corporate politics, bad management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good part time work.

    Receptionist (Former Employee) Jacksonville, FL

    ProsGood work environment.
    Friendly members and staff.
    Good part time work.
    Good stepping stone for other employment or to earn a little extra money.

    ConsLots of driving. Not too many hours. Not a lot of direct contact with management on a daily basis.

    Yes, I would recommend this company to a friend

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    Great mission, poor management

    Manager (Former Employee) Jericho, NY

    ProsWeight Watchers has a wonderful mission and has very dedicated employees as a result. Good benefits, convenient office locations. Decent work-life balance.

    ConsPay was not competitive. Corporate seemed very mismanaged, which caused a lot of high turnover. There always seemed to be a disconnect between management and lower staff. It sounds like senior management has changed, so hopefully this has gotten better.

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    • No Opinion of CEO

     

    An overview of compensation at Weight Watchers

    Weight Watchers Leader (Current Employee) Saint Louis, MO

    ProsContinued success with weight loss.

    ConsGetting enough hours and sustaining them is a challenge. Meetings close and you are never guaranteed the time.

    Advice to Senior ManagementGuarantee full time positions. The stress of keeping your insurance and vacation is incredibly stressful. If a meeting closes beyond the employees control, they could very likely lose both insurance and vacation. And provide an option of rolling over vacation instead of paying out on it.

    Yes, I would recommend this company to a friend

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    Fascinating Culture

    Anonymous Employee (Former Employee) New York, NY

    ProsHeavy emphasis on professional development, performance management, and innovation.

    ConsTHe company is very lean, so there is little room for consultants to convert into full-time employment.

    Yes, I would recommend this company to a friend

    • Comp & Benefits

     

    No compassion from management

    Weight Watchers Meeting Leader (Former Employee)

    ProsGreat Program, Enjoyed co workers

    ConsDid not feel respected 21 years no raise in fact when taken over by NACO our base pay was lowered. Many leaders overlooked by younger leaders who lived 85 to 90 miles from store which required mileage pay. Personal time reading email was required, no compensation.

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    3 people found this helpful  

    A Great Job to Make a Positive Impact!

    Weight Watchers Meeting Leader (Former Employee) Harrisonburg, VA

    ProsThis is the job for you if you want to make a positive impact on people and motivate change! Service Providers (Leaders or Receptionists) at a local meeting location get great perks (employee discount on products, free WW magazine subscription) and many professional development opportunities. Working for WW is great if you are looking for part-time employment and the work is easy. Employees are "members first" and must maintain a personal weight goal that fit within prescribed WW program guidelines. It's great motivation to keep your own weight in check. I've gained job skills that have helped me in several different careers - presentational speaking, counseling, training, relationship-building, logistics, event planning, just to name a few.

    ConsThis is not the job for you if you need to pay the bills. The wages and the hours just aren't there. It's not the most glamorous job either, you have to be willing to do a little grunt work. Many locations are in the Dark Ages technologically. Most importantly, you have to be a people person. REALLY. Weight-loss is an extremely personal endeavor and you have to keep a cool head and a positive attitude in front of members at ALL TIMES. Personally, you have to keep a good work-life balance and know how to play nice with others. Weight Watchers is a business, first and foremost, so recruiting and retaining members is a number one priority. The company is pretty heavy on policy and service consistency so it's probably not the best fit if you're the Lone Ranger type.

    Advice to Senior ManagementTo Corporate: Your Territory Managers are GOLD! Treat them well and pay them fairly. Give them the tools (i.e., technology) to do their jobs effectively.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    Most rewarding job I have had in 30 years. Pay doesn't reflect all the work involved.

    Weight Watchers Meeting Leader (Current Employee)

    ProsExcellent training program. Fun, positive, upbeat co-workers. Great perks--free magazine, ActiveLink, and Member Kit, plus 50% off meeting room products. WW provides leaders with tools, supplies and products for meetings at no charge. Independence--kind of like being your own boss. Full-time insurance benefits are excellent. WW is the best weight-loss/maintenance program--great product.

    ConsPay at small meetings is minimum wage. Difficult to perform all tasks expected in time allotted at Traveler locations. Can be a lot of uncompensated travel time depending on meeting schedule. Inequitable pay between Traveler and CHAMP locations. Performance standards set with no input from staff expected to achieve them.

    Advice to Senior ManagementAddress the inequities between Traveler/CHAMP/Store locations. The number of tasks required in the allotted time for the same pay is way out of line. Let staff have input when setting meeting goals.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    I have been a receptionist for 12 years; love my co-workers and seeing the continued success of our members.

    Receptionist (Current Employee)

    ProsHelping others succeed very rewarding; flexible hours; keeping up with current weight loss information helps me continue my success.

    ConsMany new hires very unprofessional and do not view their jobs as careers, hence no buy-in mindset; disturbing trend in ridding the company of older employees borders on age discrimination - in many cases, that tenure, work ethic, and experience is invaluable and should be passed on.

    Advice to Senior ManagementListen to your employees; many of them have excellent ideas and suggestions. Connect with your employees one-on-one and get to know their strengths and abilities. Vet your choices carefully; just because someone was a dynamic receptionist does not mean they will be that type of leader, manager, etc. Think back when you were a member and new employee and remember what challenges, set-backs, etc. you experienced; be empathetic and sympathetic when appropriate.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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