WellCare Reviews

Updated September 16, 2014
Updated September 16, 2014
154 Reviews
2.6
154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dave Gallitano
32 Ratings

Review Highlights

Pros
  • Great paying job with opportunities to work from home (in 7 reviews)

  • Steady hours and good benefits package (in 8 reviews)


Cons
  • The work hours are extreme and the work life balance is not even a consideration (in 12 reviews)

  • No work-life balance, management is mostly concerned with numbers and not how to help you reach your productivity goal (in 6 reviews)

More Highlights

29 Employee Reviews Back to all reviews

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  1.  

    Your experience depends on your boss and your department!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ancillary Coordinator in Tampa, FL
    Current Employee - Ancillary Coordinator in Tampa, FL

    I have been working at WellCare full-time (more than 3 years)

    Pros

    Decent pay, new CIO should be great for WellCare's future, if you get a great manager that will develop you, you'll love it here. Bad manager or in a department with daily quotas? You're gonna hate life.

    Cons

    Hard to switch departments, immature people, one bad manager can drive you to quit for lack of development and daily help, you could be stuck in the same position for years and years.

    Advice to ManagementAdvice

    Managers need to have more goals to develop and promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare full-time (more than an year)

    Pros

    Good company to work for

    Cons

    lack of training to move up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    General review of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellCare full-time (more than 8 years)

    Pros

    Carrer growth, Opportunity to learn

    Cons

    None that are different from other companies

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Complete Turnaround

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at WellCare full-time (more than 5 years)

    Pros

    WellCare has embarked down a completely different leadership path, starting with the termination of most of the C levels. The company culture has shifted to one of extreme micro-management to more of a collaborative environment. There is still work to be done, but I feel like we are FINALLY going the right direction.

    Cons

    IT is still a mess, but the new CIO has a good long-term strategy to get us to where we need to be. Growing pains will remain for some time in this area.

    Advice to ManagementAdvice

    Keep cutting out the mediocrity in management and promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    One of the best places I have worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical Assist in Kapolei, HI
    Former Employee - Clerical Assist in Kapolei, HI

    I worked at WellCare as a contractor (less than an year)

    Pros

    There were diverse cultures represented there, and all age groups. That's what I liked the most. The office staff were professional and respectful of one another. Noise was kept at a minimum. There were always potlucks, birthday celebrations, baby shower celebrations, bake sales going on.

    Cons

    Getting security access to certain programs took a very long time which would hinder temporary postions where help was sent for only a short duration of time.

    Advice to ManagementAdvice

    My advice to Management would be this: Speeding up the process to getting security access would help your company get more of the "back-logs" of work caught up much quicker.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    This is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Tampa, FL
    Current Employee - Case Manager in Tampa, FL

    I have been working at WellCare full-time (more than 3 years)

    Pros

    The benefits are very good, The paid time off policy is top notch, they offer a lot of advancement opportunities. The staff is friendly and the management team is very flexible.

    Cons

    The HR department is very slow and at times ineffective. The senior management team approves lay offs and then does mass hiring.

    Advice to ManagementAdvice

    Please improve your HR dept.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Tampa, FL
    Former Employee - Employee in Tampa, FL

    I worked at WellCare full-time (more than 10 years)

    Pros

    Lots of projects and growth

    Cons

    there was downsizing due to restructuring.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellCare

    Pros

    great hour when u have children

    Cons

    wasnt there for a long time

    Doesn't Recommend
    Approves of CEO
  10.  

    going great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems and Reporting Analyst in Tampa, FL
    Current Employee - Systems and Reporting Analyst in Tampa, FL

    I have been working at WellCare full-time (more than 3 years)

    Pros

    great chance for growth within company

    Cons

    training and some smelly people

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellCare full-time

    Pros

    Strong leadership, pay for performance, resources. At WellCare your efforts are noticed when you deliver good results. You will be managed out for poor results. Good data and analytics.

    Cons

    Tampa can ignore the markets more times than the markets see as reasonable. It could take weeks to get the simplest answers from home office.

    Advice to ManagementAdvice

    Fix the customer service issues. Those have existed for years and they contribute to STAR ratings. Be more responsive to the markets. You are there to help them.

    Recommends
    Negative Outlook
    No opinion of CEO

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