WellPoint

  www.wellpoint.com
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WellPoint Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.1 488 reviews

80% Approve of the CEO

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Joseph R. Swedish

(55 ratings)

59% of employees recommend this company to a friend

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 97 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 29 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 22 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights
49 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    "Until something better comes along" type of job

    Customer Care Representative (Former Employee) Richmond, VA

    ProsMy coworkers were great. They made the job less miserable. The benefits were a plus also.

    ConsExtremely micromanaged. You can barely take a 3 minute bathroom break without someone coming to your desk wondering where you are. The PTO policy sucked. The job was very demanding and the salary didn't even come close to matching the duties that were expected. The company doesn't seem to care about their employees and instead want to get as much out of them with as little pay as possible. They treat the employees like children instead of adults.

    Advancement is pretty slim. If you're just in desperate need of a job OR if you're fresh out of high school and wanting to gain some experience, this might be an option. (If you don't mind busting your butt while being unappreciated and underpaid.) I finished my Bachelor's program and ran the heck out of there and now working for a company I love with excellent benefits. If you have other options, take it. I don't see this company lasting much longer.

    Advice to Senior ManagementMicromanaging your employees comes across as if you don't trust your employees. If you hired them, expect them to do their jobs without you being on their back every second of the day. Also, treat your employees like human beings and not like robots. Show a little appreciation for the ones who are "the face" of your company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Degrading.

    Anonymous Employee (Current Employee) Manchester, NH

    ProsWork from home. That's the only benefit. I feel fortunate for that aspect of the job but that's really it.

    ConsDoes not treat CS employees well. Little time off, poor raises & lousy health benefits.

    Advice to Senior ManagementBe an advocate for your employees. Work harder for us to have time off. We are given vacation time but rarely allowed to use it. Even when employees are sick it counts against us. They expect perfection in their reps but give little reward and very little recognition. I would never recommend anyone to work for Wellpoint. It's gone down hill over the years.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
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    NOT a good company to work for

    Anonymous Employee (Current Employee)

    ProsNone at all. Very Hostile work environment.

    ConsToo many people who say they're "Team Players", when in fact they are all looking out for THEMSELVES. You can't even go to management & issue a complaint, because they're in on it too. Too much favoritism, and back-stabbing going on....ESPECIALLY in he Atlanta office. They should shut it down for practicing discrimination & favoritism.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Decent Job, Decent place, horrible pay.

    Claims Examiner (Former Employee) Middletown, NY

    ProsCo-workers are amazing and helpful, great team camaraderie. Claims dept. dress code is pretty much what you put on in the morning so that was great. In house gym with state of the art equipment, televisions, showers, etc etc. Work from home possibilities exist

    Cons$10.00 an hour in a town that the rents are easily $1100 for a two bedroom. Layoffs are always hovering and its usually done in large numbers so that fear lingers in the air. The cost of the employee medical plan is far too high and the plan is far too crappy.

    Advice to Senior ManagementIts bad enough you guys pay too low for the area (hello this isn't Gary, Indiana) at least spring for the medical plan and make it a top tier plan. How can you expect your own employees to be free sales people when they cant even brag about the plan they have. Many would think because I worked there I had the best plan then I would tell them the reality and it would be even more embarrassing when the friend or family member I was speaking with had their plan through the same company but theirs was by far overwhelmingly better. I really cant give advice because when you are making millions who do you have to listen to?!?! No one!

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Great Employer - if you live overseas...

    CSRIII (Former Employee) Denver, CO

    ProsLearn how far your sanity can be tested, diverse company values because they are always changing, and personal growth can be found if you strive for it. All in all, there are very few pros I can give this company. It's like a Monet...

    ConsWhile working here over 2 years I saw a lot of changes within the company. Little did I know that this was the norm for Wellpoint, the company that continuously fails their customers and their workforce. With the change of each CEO came more asinine rules and regulations to follow. They do not value their people nor their principles. They are all about the bottom line, which is fine for a company... except it has led to lies and a snide work environment. There is a reason why they keep getting sued. They lie.

    Advice to Senior ManagementRun, while you still can. The company doesn't care for you - you're just a scapegoat for the board of directors.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Really disappointing. Not the great company it advertises to be.

    Customer Care Representative (Former Employee) Denver, CO

    ProsMet a lot of great people working there.

    ConsLack of training and sink or swim attitude. Management gave the impression that there was a career opportunity if you work hard enough, but often times never really panned out.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    I would call it "Poopy",.

    Customer Service Representative (Former Employee) Pomona, CA

    ProsJust a paycheck and benefits. A person would have to be crazy to work here for too long!
    A warm place to work when it's cold outside.
    A cool place to work when it's hot outside.
    Maintenance man keeps restrooms clean.

    ConsActually there are far too many to list here.
    Supervisor was a complete ass, and was illiterate, and still somehow got promoted.
    I understand that she is a "former" supervisor for Anthem now.

    She was a complete moron.

    Advice to Senior ManagementPlease read all above comments.
    Do I REALLY have to say more?
    Seek employment there at your own risk.

    You have been warned.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    The first 2 years were promising and I looked forward to remaining at the company and climbing the career ladder.

    Referral Specialist (Former Employee) Westchester, IL

    ProsThe best reason to work for this company is basically the benefits and the bonuses quarterly. There are stipulations now with the bonuses.

    Conspromotions are done on a "who you know basis". A lot of their promoting is done under the table (if they have a personal relationship with you or if your family member hired there is a nurse or doctor. They do not honor doctors statements if employee are returning back from being absent with one. You get reprimanded anyway. They have their picks and chooses on determining who gets temporary disability. I was denied temp disability after returning from a surgical procedure that involved the abdomen and pelvic area. My job description required I remain sitting for at least 6 hours. No one checked on my well being after being forced to come back to work (They told me I needed to return asap to keep my job). My doctor was against it but signed the paper work for return anyway. This company violates their values and morals on every level. They are only concerned with the productivity and not the employee.

    Advice to Senior ManagementSenior management needs to welcome diversity, stop racial profiling and adhere to being a company that supports workers with family matters. No one should be reprimanded when they are ill at work and have to be taken to the hospital by ambulance or if you are called to take your child to the emergency room. work-life balance with this company is a disappointment. This company needs to reintroduce the pension for its employees. I worked there five years and was never told there was no pension until contacting HR department (the department thought I was told this upon hiring) If I would have known there was no pension plan intact, I would have declined the position and worked for someone who had a pension plan. It seemed I contributed five years of my work ethics for nothing. The managers at this company are not approachable. They hide behind closed doors and are very unprofessional when conducting meetings. They have made a lot of mistakes and have the lawsuits to prove it. Anytime a company is being sued for racial discrimination and continues to employ the parties involved in the suit, there is a problem with everyone involved in the success of the company.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Unethical Company

    Customer Service Representative (Former Employee) Mason, OH

    ProsThat I no longer work there, yay!!!!!

    ConsLow level managers, unqualified op.experts, low level directors gliding through the aisles feeling entitled.

    Advice to Senior ManagementRealize all things will come around full circle, hope that your children never have to deal with complete morons such as yourselves, you know who you are.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    always have a back-up plan

    Network Manager (Former Employee) Sacramento, CA

    Prosoffer great benefits and retirement options if you last that long

    ConsNO loyalty to employees even LONG term

    Advice to Senior Managementoff shore administration is not client friendly

    No, I would not recommend this company to a friend

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