WellPoint Reviews

Updated August 26, 2015
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3.0
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Joseph R. Swedish
23 Ratings

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 107 reviews)

  • Company values work-life balance although I have heard complaints about some managers pushing their associates to work more when time off is needed (in 34 reviews)

Cons
  • No consideration of work-life balance (in 28 reviews)

  • Senior management has convinced themselves that constant changes to the players will somehow benefit the company (in 14 reviews)

More Pros and Cons

193 Employee Reviews

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  1. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Middletown, NY
    Former Employee - Customer Service Representative in Middletown, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than a year)

    Pros

    Based on location this company pays more than most to a person with no prior experience. The process is a little slow but once you get in as long as you end up with a reasonable manager, you'll have a job for life as long as you don't mess up.

    Cons

    Some of the team leaders have severe attitude problems and control issues. Half hour and 15 minute breaks fly by way too fast considering the seating plan and overall building layout...It takes half your break to make it to the bathroom, cafeteria and/or the parking lot to drive off the property if you are a person that smokes.

    Advice to Management

    My advise would be to bring back the hour lunch breaks so the workers have time to get their mind right before getting back on the phones. It is overwhelming having to talk to over 100 people every day not to mention sitting in one spot for eight hours or more.


  2. Helpful (2)

    Senior IT Manager III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at WellPoint full-time

    Pros

    Salary (including bonuses) for IT are good.

    Cons

    You are lost in a huge bureaucracy. Remember the company’s workforce methodology, you can (and probably will be) replaced.

    Advice to Management

    Acquire executive IT leadership that knows and applies sound IT principles and IT staff that can effectively implement appropriate technology.


  3. Disease Management RN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disease Manager - RN/PART TIME in Suitland, MD
    Former Employee - Disease Manager - RN/PART TIME in Suitland, MD
    Recommends

    I worked at WellPoint part-time (More than a year)

    Pros

    Hours, pay, benefits, room for advancement

    Cons

    Obligated to do one Saturday a month and difficult to switch if you are part-time


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  5. Helpful (2)

    Working environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Georgia in Atlanta, GA
    Former Employee - Georgia in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time

    Pros

    WellPoint was once offered a great work environment and offered a fairly competitive salary for my position prior to being bought by Anthem. Also, as a work at home employee for 11 of my 14 years offered me a good work-life balance.

    Cons

    Organizational structure is top heavy in refrence to compensating CEO, VPs, upper management, etc. Focus on the investors' bottom line (e.g. ROI). Goals and metrics are barely attainable.

    Advice to Management

    Investment in internal talent, morale and listening to front line employees would greatly benefit overall strength of the organization.


  6. Helpful (4)

    Intimidation Tactics & Bullying... Seeker Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTSS Case Manager in Plantation, FL
    Current Employee - LTSS Case Manager in Plantation, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Overall good corporate benefit package.

    Cons

    Favoritism, biased management, inconsistent workload, constant shift in assignments. No OT despite workload. Mean spirited leadership, upper management appears to allow & sanction bullying, condescending attitude toward Case Managers. No real whistleblowing opportunity D/T buddy system with HR.

    Advice to Management

    Treat Your Partners ( case mgrs) the way you want to be treated. Upper Mgmt should hire an independent firm to survey employees about job satisfaction. Managers should have leadership trainings that incorporates interpersonal skills development.


  7. Helpful (1)

    Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Indianapolis, IN
    Former Employee - Claims Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 5 years)

    Pros

    Wellpoint is a good company to work for with excellent benefits. There is room for advancement, and they are education focused. They offer $5000 a yr for tuition. They offer quarterly bonuses and the amount can vary, but it's free money.

    Cons

    Not family oriented, hard to get time off, and there is lots of favortism.

    Advice to Management

    Know the value of the employees. Learn your job and stop making employees do the work you are paid for. It would not hurt to show some apprecitation and recognition.


  8. Helpful (3)

    Things Changed after Amerigroup Merger...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at WellPoint full-time

    Pros

    Wellpoint now known as Anthem again, was the best company I worked for 5+ years. Very family like office environment, and able to work at home. Great!!!

    Cons

    Amerigroup office politics just changed the whole feel of everything. I miss how it use to be, and so does many others.


  9. Director, Clinical Data Integrations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Clinical Data Integrations in Atlanta, GA
    Former Employee - Director, Clinical Data Integrations in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time (More than 10 years)

    Pros

    Competitive salary. Great benefits. Excellent 401k match. Supports teleworking.

    Cons

    Understaffing of most units but still expected to bring the projects in on time and under budget.

    Advice to Management

    Hire to appropriate staffing levels.


  10. Helpful (1)

    Worked there for a long time, but was dismissed after organizational changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, OH
    Former Employee - Anonymous Employee in West Chester, OH

    I worked at WellPoint (Less than a year)

    Pros

    Had some great working relationships

    Cons

    A lot of organizational changes without much explanation.


  11. Helpful (1)

    Good salary, benefits, and work-life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Associate in Columbus, GA
    Former Employee - Senior Claims Associate in Columbus, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 8 years)

    Pros

    Salary and benefits are great, ability to work at home is a definite plus, management varied obviously from person to person

    Cons

    Somewhat meaningless career and it is difficult to move up at some point, especially for men. At least at my location all supervisors and management were attractive females



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