Wells Fargo Reviews

Updated August 11, 2015
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3.0
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
4 Ratings

Pros
  • They sometimes care about work/life balance (in 283 reviews)

  • good benefits a great company to move up (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • Management does not have much of a work life balance (in 138 reviews)

More Pros and Cons

6 Employee Reviews

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  1. Okay

    Former Employee - Bank Teller in Hastings, NE
    Former Employee - Bank Teller in Hastings, NE

    I worked at Wells Fargo (Less than a year)

    Pros

    You get to interact with a lot of different people. Flexible schedule

    Cons

    Having so many sales goals. The customers don't want to be sold to every time they come in. They want a friendly conversation.


  2. Great experience, people were fun, sales goals were steep, would do again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Lincoln, NE
    Current Intern - Intern in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo as an intern (Less than a year)

    Pros

    I liked the ability to work independently and with other team members. The project laid out was fairly comprehensive but it was a pleasing challenge.

    Cons

    Bank retailers at sales oriented establishments need to stay true to the vision and values and look out for the customer, not the sale.

    Advice to Management

    Get rid of such high sales goals. It will corrupt the retail side of Wells Fargo.


  3. Ring em' dry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Lincoln, NE
    Former Employee - Customer Service and Sales Representative in Lincoln, NE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Many opportunities await you at Wells Fargo if you are hired and are able to put up with their corporate policies and culture. Training is phenomenal. I will keep the skills I've learned here with me for the rest of my life. The products and services are unmatched.

    Cons

    The company I learned about in training isn't the same company I worked for. There's more to banking than checking accounts and "solutions," but that's really all that matters at the end of the day. You can do what's right for the customer, but if that doesn't result in numbers, then we have a problem. 3 checking accounts and 15 solutions (or sales) one day doesn't matter when you only get 4 solutions the next. Expect lots of scripting here, ridiculous stipulations to work around to keep accounts free for customers, and lots of stress.

    Advice to Management

    You only value your employees when they produce. Numbers may matter, but they aren't everything. Loosen up a bit, and you will have fewer customers with accounts and services that were either pushed onto them or they didn't sign up for. Turnover would be much lower, and fewer employees across all levels of the company wouldn't get fired for cheating on numbers.


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  5. Store manager review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Omaha, NE
    Current Employee - Store Manager in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    You do something new every day

    Cons

    Have to be quick to the draw with corrective action

    Advice to Management

    Let managers run their stores how they see fit.


  6. Loved the people i worked with and the customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Omaha, NE
    Former Employee - Lead Teller in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Great customers, loved the people I worked with and had a lot of training and coaching.

    Cons

    Very high standards for sales and not much upper management presence.

    Advice to Management

    If you want to drive sales in your stores and want to harp on everyone about driving sales then it might be a good idea to come and participate in coaching sessions.


  7. Wells Fargo can be a great place to grow.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II in Lincoln, NE
    Current Employee - Personal Banker II in Lincoln, NE
    Doesn't Recommend
    Approves of CEO

    Pros

    Future job opportunities if you perform well at your current job

    Cons

    Management gets tunnel vision and focus too much on certain catagories

    Advice to Management

    make job growth a more personal experience and not so robotic



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