Wells Fargo

www.wellsfargo.com

Wells Fargo Reviews

Updated January 29, 2015
Updated January 29, 2015
7,394 Reviews
3.2
7,394 Reviews
Rating Trends

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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,696 Ratings

Review Highlights

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 283 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 488 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 138 reviews)

More Highlights

969 Employee Reviews Back to all reviews

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  1. 11 people found this helpful  

    Wells Fargo's competitive advantage are their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Bellevue, WA
    Current Employee - Lead Teller in Bellevue, WA

    I have been working at Wells Fargo

    Pros

    I have worked for Wells Fargo for almost two years. I started as a teller and moved to a lead teller position. Wells has an extensive and great training program. They invest in their employees. In my district, I see my district manager every week and it feels less like a huge corporate company and more like extended family. Wells has great benefits and great incentive plans. Sales goals have consistently been lowered every year. Wells is focusing more on ethics and customer service than sales. You can get promoted in less than a year, like I did, if you work hard, take the initiative and ask for help you will succeed. Sales are extremely easy to achieve. Customer service is wells number one priority. You need to be customer orientated. The branch is extremely fun and high energy makes people excited to come to work. In comparison to Chase or BOA, Wells is the way to go. They invest more time and money into their employees and care about their development.

    Cons

    Hours are tough. Working 9-6 or like my branch,10-7 can be very tough. Not having a set schedule or working at a Sunday open branch is also difficult. Most branches are going to be transitioning soon to sunday open branches. The pilot program is going well and bringing in an increase in profit. Customer's can be entitled jerks.

    Advice to ManagementAdvice

    Take time to get to know even your tellers. They are the face of the company. If the store manager and district manager engage our tellers, the tellers will be more likely to stay and provide great customer service.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Hard but pleasing.

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    It's a good company to work for. Glad to be with this company

    Cons

    It's hard to balance work and home life.

  3. 1 person found this helpful  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Sales Representative in Minneapolis, MN
    Current Employee - Customer Service and Sales Representative in Minneapolis, MN

    I have been working at Wells Fargo

    Pros

    A lot ofNetworking, development opportunities, 401k,

    Cons

    high sales goals. Push sales over everything. They expect the business to come before everything. Management will easily put the blame on you or fire you to cover their mistakes. A lot of unethical behaviors. You

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    I love everything about my job, but a Lead Teller is the hardest position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in San Diego, CA
    Current Employee - Lead Teller in San Diego, CA

    I have been working at Wells Fargo full-time (more than a year)

    Pros

    Wells Fargo focuses on excellent customer service and personal growth for each team member, which I love.

    Cons

    Lead teller is one of the hardest positions. As a lead teller, you must be able to multitask. You have to keep up with the duties of a supervisor and paperwork as well as teller duties and daily sales goals.

    Advice to ManagementAdvice

    Managers, recognize the lead tellers that will do everything without giving you excuses.

    Recommends
    Positive Outlook
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo

    Pros

    Culture, culture, culture, culture, culture

    Cons

    Regulated industry, regulated industry, regulated industry

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo

    Pros

    Great place to work, the pay is great, off on major holidays .

    Cons

    can be busy, frustrated customers,

    Advice to ManagementAdvice

    Promote faster, more bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Teller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    Great leadership and benefits during the job.

    Cons

    Process needed refinement. Need more training.

    Advice to ManagementAdvice

    Incentives.

  9.  

    First class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker II – Registered in Irvine, CA
    Former Employee - Personal Banker II – Registered in Irvine, CA

    I worked at Wells Fargo

    Pros

    Great bank that I love

    Cons

    None that I can think of

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    They push sales on you every day, they also tell you to tell your friends and family to open accounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Fort Wayne, IN
    Current Employee - Teller in Fort Wayne, IN

    I have been working at Wells Fargo

    Pros

    The pay is good for the work done.

    Cons

    Always having sales sales sales sales.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    Hours are great opportunity is there

    Cons

    Open till 6 on Saturdays

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO

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