Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com

Wells Fargo Reviews

Updated December 19, 2014
Updated December 19, 2014
7,114 Reviews
3.2
7,114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,556 Ratings

Review Highlights

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 283 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 488 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 138 reviews)

More Highlights

811 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Worst "professional" experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Bank Private Banker in Atlanta, GA
    Former Employee - Regional Bank Private Banker in Atlanta, GA

    I worked at Wells Fargo full-time (more than an year)

    Pros

    Nothing is positive about this job if you are a qualified, educated professional.

    Cons

    Be prepared to be treated like a worthless child by managers who cany do your job

    Advice to ManagementAdvice

    Never leave Wells Fargo because your professional career has peaked and you know nothing else

    Disapproves of CEO
  2.  

    Wells fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Wells Fargo full-time

    Pros

    baning company lab tech good wilth figures

    Cons

    out of my field of expertise

    Advice to ManagementAdvice

    na

  3.  

    Teller

    Former Employee - Teller in Jacksonville, FL
    Former Employee - Teller in Jacksonville, FL

    I worked at Wells Fargo full-time (less than an year)

    Pros

    Employees are nice and friendly, you get to know customers

    Cons

    Hours, pay, no time off

    Advice to ManagementAdvice

    Give holiday pay

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  5. 1 person found this helpful  

    They'll tell you it's not sales....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Bandera, TX
    Former Employee - Teller in Bandera, TX

    I worked at Wells Fargo full-time (more than an year)

    Pros

    Great benefits! Great personal growth! Company values at the core seem to be good. Good products.

    Cons

    Work life balance - no. "Solutions" mean they care about sales despite their statements. If you love sales and are a shark, work here.

    Advice to ManagementAdvice

    Don't lie to your incoming employees about how "easy it will be to make your quota" for these non-sales which are really sales. You give unrealistic expectations, thus at least in this branch your notably and infamously high turn over.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Do not work for them!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker II in Florence, SC
    Former Employee - Personal Banker II in Florence, SC

    I worked at Wells Fargo full-time (more than 3 years)

    Pros

    its a job when you need one.

    Cons

    everything, they don't care about employees or customers. Just the bottom line!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I in Santa Fe, NM
    Current Employee - Personal Banker I in Santa Fe, NM

    I have been working at Wells Fargo full-time (more than 3 years)

    Pros

    Large nationwide company. Large resources and branches nationwide. They have a phone system to assist bankers that is very helpful

    Cons

    Always pushing you to sale sale sale. You end up pushing people into products that they don't want or need just to hit your goals. They make the customer have to bundle multi package products in order to avoid account fees.

    Advice to ManagementAdvice

    Stop always demanding sales. It only looks good for stockholders but employee morale sucks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Stay away from westlake tx call center!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Wells Fargo

    Pros

    Wells Fargo offers a good benefit package.

    Cons

    Horrible place to work.! Very stressful.! They really don't care about employees or the customers only numbers and money.!

    Advice to ManagementAdvice

    Take some calls yourself on a consistent basis and see how well you do.!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Phone Banker 1=Sell, Sell, Sell with a side of customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phone Banker I in Phoenix, AZ
    Former Employee - Phone Banker I in Phoenix, AZ

    I worked at Wells Fargo full-time (more than 3 years)

    Pros

    PTO, many different opportunities off the phone...

    Cons

    Pay is NOT UP to industry standards you will start between 11-13 and hour doing a job that isn't worth the money for the stress that comes from the customers who are always seem angry because the requirements to keep their checking accounts free changes from quarter to quarter. Then on top of that there is the stress of having to sell sell sell all day long to the angry people calling in on the phone and having your progress on that front micro-managed every hour on the hour or even every 30 minutes sometimes and constant coaching sessions about what your going to do to raise those numbers aka screw over your customers into opening another checking acct that they don't need so that they can call you back angry when they start getting charged for having it as soon as the next quarter starts.

    Advice to ManagementAdvice

    If you would treat the 99% of average folks who bank with you with the same respect you treat your higher value, 1% of PMA customers, maybe you wouldn't have average consumers leaving in droves because they don't want to be sold frivolous products they don't need just so you can make your ever increasing bottom line.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    sold my soul for a reliable paycheck and good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Colorado Springs, CO
    Current Employee - Lead Teller in Colorado Springs, CO

    I have been working at Wells Fargo full-time (more than 3 years)

    Pros

    great benefits, 80% chance your managers are incredibly talented and insightful people

    Cons

    you mean nothing to the company in terms of retail unless you are hitting your numbers consistently

    Advice to ManagementAdvice

    Stop equating sales skills with the ability to manage employees with dignity and respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Mortgage Loan Officer in the St. Petersburg Florida Office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Saint Petersburg, FL
    Former Employee - Assistant Vice President in Saint Petersburg, FL

    I worked at Wells Fargo full-time (more than 5 years)

    Pros

    People are think it matters that they have accounts with Wells Fargo. They apply for a mortgage thinking makes and difference and it will be easier. Ha! Wells does not care about their customers. I got tired of beating
    my head against the wall. Nothing changes or gets better at Wells Fargo.

    Cons

    They cannot get a loan through the system and close it in less than 60 days. First Time Home Buyer loans come last,
    and they put other loans in front of the. NO RUSHES ON BOND LOANS. They do not care about closing dates or
    customer/Realtor relationships.
    Glad I left.

    Advice to ManagementAdvice

    Fire everyone in the Lake Mary site. Care about customer, and real customer service instead of your own bonus.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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