Wells Fargo Reviews

Updated August 31, 2015
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  1. Personal banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker
    Doesn't Recommend
    Neutral Outlook

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Vacations, salary was ok

    Cons

    no good comunication, It's a piece of ...


  2. Severe revolving door, low morale issues!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retirement Service Representative in Roseville, MN
    Former Employee - Retirement Service Representative in Roseville, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    The training program was good and appropriate in detail. The challenge to connect with participants while servicing their retirement planning needs was refreshing. In the end, however, demonstrating this skill (continuously) wasn't valued by the company.

    Cons

    Micro managed to painful level. Copious number of formal customer compliments, yet terminated due to a technicality. Go figure . . .

    Advice to Management

    Learn to value those who are most skilled at connecting with your participants!! That's what matters most; the customer experience, right? The customers are inspiring; the stats are demoralizing.


  3. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker II
    Former Employee - Personal Banker II
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Competitive salary for the market. Diverse company. Long history of this company.

    Cons

    Everything!!! Sales culture is so deviant that large numbers of employees are selling product to customers who never asked for them just in order to meet sales quotas. Ethics is very strange word in WF world. Even if non ethical behavior is reported nothing is done to be prevented. Numbers are most important to management. Customers can insult employees on daily basis and nothing will be done to prevent future insults. Customer is always right as long as they can sell them something. Management is way to busy in maintaining sales goals and excessive conference calls every day that there is no interest in team members development. This kind of sales push mentality goes up from store managers to executives. Sell, sell, sell. Otherwise you are doomed and they will storm onto you like wasps. No mater if you are doing your job honestly and with great customer service if you are not selling you are outbound.

    Advice to Management

    OPen your eyes and see real picture. No wonder that WF was sued in L.A. for fraudulent sales. All of this non ethical culture will catch up with you one day and price will be painful.


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  5. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good co workers to work with

    Cons

    To much pressure for sales

    Advice to Management

    Stop the sales pressure you loosing great employees


  6. Banker - Badly Treated and Massivley Under Paid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wells Fargo Personal Banker in Laguna Hills, CA
    Former Employee - Wells Fargo Personal Banker in Laguna Hills, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    *Consistent schedule *Closes at same time everyday

    Cons

    *Promotions based on relationships not qualifications, resulting in a bulk of management being unqualified, unintelligent, condescending, lazy egomaniacs *Terrible quarterly bonuses (you get a laughably tiny bonus once every three months) *Constant pay cuts yet workload stays the same (ie: that's selling a lot, so it doesn't count towards your numbers anymore, so work twice as hard for your terrible bonus) *Simultaneously encourages you to sell things people don't need while encouraging ethical sales (translation: get them sales but be blamed if any consumer complains / pushes sales insanely but acts otherwise in press releases - their Laguna Beach store is known for being a cesspool of unethical sales pushing; knowledge that's so wide-spread I not only heard about them in every branch I've been too, but heard about it in training before even getting to a branch! People from that branch are promoted regularly and nothing has been done to change their culture. That should tell you something about the company) *Makes billions yearly yet is by far the CHEAPEST company I've ever worked for. (ie: ZERO paternity leave offered, company has you rely on state assistance if you have a newborn - all your vacation time comes out of the same place, so basically there's no sick time or personal time - they cut teller hours to improve conference room [and didn't even have the decency to disguise it as a different and/or good reason] - outdated and/or broken technology/supplies - if you're not a corporate employee you'd think they're going out of business with the way they treat leave and bonus incentives)

    Advice to Management

    Appreciate, respect, and pay your employees properly and you won't have such a laughable turnover rate. If you're going to tell the public you're trust worthy, then perhaps it's time to stop promoting people who have a huge reputation for selling things to customers they do not want or even know about.


  7. Personal Banker

    Former Employee - Anonymous Employee in Estero, FL
    Former Employee - Anonymous Employee in Estero, FL
    Doesn't Recommend

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Learned about the banking business

    Cons

    Limited career growth Felt like a "used car salesman" pushing product and not caring about what the customer needs were


  8. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker II – Registered in Tampa, FL
    Former Employee - Personal Banker II – Registered in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time

    Pros

    You can move up if you like handle the sales number!

    Cons

    Teller Is the key of bringing customers for wells fargo and get less paid for it.

    Advice to Management

    Teller should treated number one priority for the company.


  9. High Turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector I/Loan Counselor in Rialto, CA
    Former Employee - Collector I/Loan Counselor in Rialto, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    They have a great chef in the cafeteria but you have to pay for the food

    Cons

    If you like being micro managed all day even on restroom breaks then this is the place for you. No on is on the same page and no room for growth unless your a favorite


  10. Mindless corporate micromanaging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Irvine, CA
    Former Employee - Lead Teller in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pays slightly above minimum wage. You don't have to work late nights. Flexible hours if you are going to school.

    Cons

    High sales goals Micro managing to the extreme. They literally have a one page script they want you to read to every customer. Very robotic

    Advice to Management

    Listen to your tellers. Don't model your scripting around the customer service survey questions


  11. very undervalued

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time

    Pros

    corporate discounts with other companies are nice. Can usually find other employees to make friends

    Cons

    Very undervalued; male dominated and difficult for women to be promoted. People are not treated properly and management does follow through on raises and promotions. Lots of favoritism, and not a feeling of actually being heard or listened to.

    Advice to Management

    promote and value your employees! More raises. More promotions. More valuing through events



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