Wells Fargo Reviews in San Francisco, CA

Updated August 14, 2014
Updated August 14, 2014
6,355 Reviews

3.2
6,355 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,209 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

92 Employee Reviews Back to all reviews

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  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    Large company good 401k. Fellow employees are great!

    Cons

    Pigeon hole you into a job with no willingness to listen to down up communication. Their way or the highway!

    Advice to ManagementAdvice

    Treat your employees like an Asset and a customer

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Retail Banker/Sales Platform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager  in  San Francisco, CA
    Current Employee - Assistant Branch Manager in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    Hours were great, no weekends, no late nights. Manager and co-workers were what kept me there. My bank was bought by Wells Fargo so I did not have much of a choice. Health insurance was pretty good, a lot better than other programs offered at other banks.

    Cons

    Strong sales performance requirements. Very pushy in terms of getting sales. If you don't get them be prepared to get chewed by upper management. If you are not in the top 10% in sales metrics do not expect to go anywhere within the bank unless you know somebody high up the ladder.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Same game different name.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  South San Francisco, CA
    Former Employee - Senior Vice President in South San Francisco, CA

    I worked at Wells Fargo full-time for more than a year

    Pros

    Generally responsible about managing risk. Diversity and Inclusion seemed to matter, from a business and "common sense" optic.

    Cons

    Lots of silos. Many wholesale units live and do business only in their vertical. Corporate Trust leadership was myopic in appearance and fact, very complacent and unable to leverage the larger enterprise.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Too much sales pressure culture, management is very disrespectful,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  San Francisco, CA
    Former Employee - Personal Banker in San Francisco, CA

    I worked at Wells Fargo full-time for less than a year

    Pros

    The pay is O.K, benefits are alright, employees are helpful.

    Cons

    Too much sales pressure culture, management is very disrespectful, suits are required everyday.

    Advice to ManagementAdvice

    Coach employees to become better instead of just criticizing and being condescending.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    HR and Executive Management is your Opposition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management Consultant III  in  San Francisco, CA
    Former Employee - Risk Management Consultant III in San Francisco, CA

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Specific areas of the bank are treated very well, the others are just treated as an expense. If you are in a true profit center like Wells Fargo Financial Advisors and can produce you will do very well. The benefits were good, but are being chipped away with each passing year. Work/Life balance is good. Extra holidays, especially if you work in an area related to markets, such as a trade desk. Leadership training is good as long as you are put on the fast track. The bank is very good promoting minority advancement and hiring practices. The banks image is intact through the recession. The co-workers are friendly and mostly intelligent. It is a good place to work in some areas to learn a skill set to take to a better company that pays better.

    Cons

    The main challenge is that Wells Fargo, especially John Stumpf the CEO tries to maintain a community bank image. His mantra really is, "We are a community bank and customers come first." This is not the case in reality. The CEO and executive team gave themselves 20% salary increases on base salaries and millions of dollars in stock options all the while keeping their employees salaries stagnate. If you got 2% this year you were a lucky person. Quarter after quarter of profits, but none of it shared to the core employees only at the top of the pyramid. The top executives fly everywhere in the corporate jets. The bank does not promote from within, but makes you interview for every position and post many phantom positions that are cancelled. This is how they troll for talent instead of actually investing in their employees. The HR and upper management will give you insulting counter offers and are not tuned into the changing market. Management and HR make statements like," We do not want to get in an arms race with other departments for Risk Management talent so everyone needs to keep the salary offers limited". What they do not realize is that they are in an arms race with their competitors and a lot of talent has been leaving in the Risk Management areas because W.F does not pay enough to keep true talent. W.F is an old company. In the last year I have been witness to 5 retirements and the positions are not replaced in those areas. The remaining managers have 25 to 30 years at W.F, previous Norwest and are just biding time for retirement to collect their pensions. The new hires get benefits that are chipped away each year and I would not be surprised if they move all core employees to the Government Insurance Exchanges in the future.

    Advice to ManagementAdvice

    Start sharing the hard earned profits (Billions of Dollars) with the employees that also support the business. Restore the better health care packages and increase the 401k contribution from 6% to 8 or 10% at the very minimum. No body is buying your lip service anymore and the economy is getting healthy enough that top talent is starting to leave. Truly invest in your employees and not just the coveted fast tracked ones that are consistently not top tier talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    It was a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support  in  Concord, CA
    Former Employee - Tech Support in Concord, CA

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Nothing besides the Pay, thats it

    Cons

    Everything i cant think of one good thing

    Doesn't Recommend
  8. 1 person found this helpful  

    Bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA

    I worked at Wells Fargo as a contractor for more than a year

    Pros

    Decent pay, ability to move laterally, good benefits.

    Cons

    Old systems, tons of busy work, uncessary tasks.

    Advice to ManagementAdvice

    Update your systems.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Wells Fargo company was much better in the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Systems Engineer  in  San Francisco, CA
    Current Employee - Web Systems Engineer in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    Flexible time schedule. Good 401k benefits. More no. of paid time offs.

    Cons

    Yearly raises in pay are very much low. Too much micromanagement. Career growth is almost zero. Nepotism is very high.

    Advice to ManagementAdvice

    The management need to show the career growth path inorder to retain the talented employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Project Management Contracting Rates Among the Lowest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  San Leandro, CA
    Former Employee - Senior Project Manager in San Leandro, CA

    I worked at Wells Fargo as a contractor for less than a year

    Pros

    Always plenty of work. Projects are challenging.

    Cons

    Their projects are complex and require solid cross-functional skills...but they pay very low rates for PM contractors. As a result, high turn-over, projects are past due and over-budget.

    Advice to ManagementAdvice

    You get the talent you pay for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Wholesale Internet Solutions - catastrophic (WIS)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    The people in this group are amazing: Kind, smart, talented, patient, and have a desire to make projects a success.

    Cons

    Managers in this group are just not skilled to manage. There is little awareness of what truly happens within the work teams and there is way too much concern in "managing up" so team members lack role models and advocates. Contractors come in and out through a revolving door. Contractors who are failing are still left in place to bring projects down as it takes months for middle management to notice anything is wrong. (Sleeping in the office, project neglect, being cruel to co-workers while showing a totally different face to management.) Worse yet, ineffectual permanent employees are left in place ... even when management has acknowledged the problem. There is no effort to train those folks, or send problem full-timers to communications or management training to make things better. The open floor plan, which would work at most internet companies, is a nightmare here and interferes with productivity.

    Advice to ManagementAdvice

    Train permanent employees so that they may stand a chance at overcoming their failings. Acknowledge team members who have succeeded and contributed fully, contract and full-time. Everyone is watching and pays attention to this.

    Figure out how to convert your contractors if they are amazing. Be a little more tuned in with how team members behave to *other* team members rather than just the face presented to management. Be a better people person and advocate for your team members.

    Be careful about playing favorites and socializing excessively with only some of your employees outside of work and celebrating important personal occasions of only *some* employees while in the office. (Favoritism?) Give employees hope that it is worth being there and there may be a growth path possible.

    Doesn't Recommend
    No opinion of CEO

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