Wells Fargo Reviews in San Francisco, CA

Updated September 8, 2014
Updated September 8, 2014
6,554 Reviews
3.2
6,554 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,284 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 266 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 462 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 526 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 127 reviews)

More Highlights

185 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appraisal Specialist  in  San Mateo, CA
    Current Employee - Appraisal Specialist in San Mateo, CA

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    Good support for keeping up with changes in appraisal technology.

    Cons

    Low pay for the industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    IT Suport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Applications SYSTEMS ENGINEER  in  Fremont, CA
    Current Employee - Applications SYSTEMS ENGINEER in Fremont, CA

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    Innovation, Technology, Ability to work independently

    Cons

    Politics. No career planning activities

    Neutral Outlook
  3.  

    If you can ignore the politics, it's a good job that has good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Document Specialist III  in  Concord, CA
    Current Employee - Loan Document Specialist III in Concord, CA

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Some of the jobs pay well and cost out of pocket for medical is less than most.

    Cons

    Promotions are difficult to obtain. Politics. Someone less qualified may be promoted because of who they know.

    Advice to ManagementAdvice

    Less politics & promote according to qualifications not favoritism.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Customer experience vs sales integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Customer Service Representative  in  San Francisco, CA
    Current Employee - Online Customer Service Representative in San Francisco, CA

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Strong company. Number one bank right now. Stability. Great pay. Even greater bonuses.

    Cons

    Aggressive sales culture. Almost predatory. Last time checked I'm a customer service rep not a sales banker

    Advice to ManagementAdvice

    Lower metrics due to numerous changes with policy and proceedures

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    A good experience, would love a nice secure job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wells Fargo as a contractor for less than a year

    Pros

    Excellent perks and employee appreciation.

    Cons

    Completely disorganized and wasteful of resources. No clear boss = no clear direction. Many conflicts with different instruction from team members.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Manager  in  San Francisco, CA
    Current Employee - Portfolio Manager in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    Strong culture.
    Conservative in lending practices (for the most part).

    Cons

    Not as competitive on salary and compensation as other big banks.

    Advice to ManagementAdvice

    Do more to retain support staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Implementation Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Consultant  in  Concord, CA
    Former Employee - Implementation Consultant in Concord, CA

    I worked at Wells Fargo full-time for more than a year

    Pros

    The benefits are amazing. Moving up within the company is encouraged. Management provides corrective criticism to help you succeed. The company is customer service focused. Benefits are good too!

    Cons

    You are expected to work hard, and you won't be able to get everything done on any given day. The company tends to run lean, so you may be expected to do the work of two people.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good company, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Structured Products Sales  in  San Francisco, CA
    Former Employee - Structured Products Sales in San Francisco, CA

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    The role was initially amazing, we where growing fast, I was paid well and things where looking up and then....

    Cons

    Lack of direction, a lot of negative politics, merit is not the basis of success

    Advice to ManagementAdvice

    Learn how to manage!

    Doesn't Recommend
    Positive Outlook
  10. 1 person found this helpful  

    Diverse work environment with balance and growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security Analyst  in  San Francisco, CA
    Current Employee - Information Security Analyst in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    This company offers reasonable compensation and benefits package, work-life balance, and a rewarding recognition program. Senior management makes an honest effort to listen to team member feedback and take steps to move the company forward. The company is large, and more internal and external positions are becoming available, which is a positive sign. Ongoing training and career development are available if the team member seeks this. Managers are supportive and encourage team unity. For the most part, we are working together in the same direction.

    Cons

    The last merger changed company values and shaved the work force and sent many colleagues into unemployment. Employee turnover is either high (sales field) or low (back office). For the low turnover departments, there seems to be a limited number of senior level positions so a title promotion might not be available until a senior level retires. Although the job site appears to have an increasing amount of openings, the current HR process is weeding out quality performers, which makes it difficult even for internal candidates to get interviews. Since this company is large, change happens very slowly.

    Advice to ManagementAdvice

    Look for rising stars and cultivate them. They may realize their potential in the presence of the right catalyst and develop into top leaders for the future.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant III  in  San Francisco, CA
    Current Employee - Financial Consultant III in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    Work-life balance, great leadership with solid years of experience, career development

    Cons

    Conservative, traditional, not centralized, almost too big

    Recommends
    Neutral Outlook
    Approves of CEO

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