Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com

Wells Fargo Reviews in Texas

Updated December 16, 2014
Updated December 16, 2014
7,129 Reviews
3.2
7,129 Reviews
Rating Trends

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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,563 Ratings

Review Highlights

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 283 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 488 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 138 reviews)

More Highlights

110 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was iffy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in North Houston, TX
    Current Employee - Bank Teller in North Houston, TX

    I have been working at Wells Fargo

    Pros

    -good pay
    -Good incentives
    -Tellers are a good team

    Cons

    -Bad management
    -No sensitivity training for management it seems
    -Your faults are discussed in public vs in a private meeting.

    Advice to ManagementAdvice

    Please consider that we're human, stuff happens people will have issues but theres a healthy way to address that.

    Recommends
    Negative Outlook
  2.  

    Management is no good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in San Antonio, TX
    Former Employee - Teller in San Antonio, TX

    I worked at Wells Fargo

    Pros

    Entry pay is good. The people you work with are awesome.

    Cons

    Management doesnt care about employee's. Always want you to work. One day off which is Sunday when the branch is closed.

    Advice to ManagementAdvice

    Stop presuring your employee's to shove products and services to every customer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Waco, TX
    Former Employee - Teller in Waco, TX

    I worked at Wells Fargo part-time (less than an year)

    Pros

    I worked as a teller while I was a full time student, so I appreciated that they were willing to work with my schedule to some degree. Their training program is boring but once you get through that and get to know the people you work with it's not half bad. Hours are consistent and considering the job, it actually pays fairly well.

    Cons

    While some people were nice, the drama that took place in the work environment was ridiculous to say the least. Also, if you are a natural born seller, this is the worst job for you. They want you to read a script to almost every customer, which because you have so many regulars, they end up getting angry with you.Lastly, when I first started out the management was great, but corporate cleaned house and brought in management that became notorious for playing favorites. In the end, myself and several others left because of the shift.

    Advice to ManagementAdvice

    Management needs to do a better job of listening to their tellers and bankers. Those are the people who interact with the clients on a daily basis so they know their needs. DO NOT UNDERESTIMATE THEM.

    Recommends
    No opinion of CEO
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  5.  

    Not a good experience but I think it depends on Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Katy, TX
    Current Employee - Teller in Katy, TX

    I have been working at Wells Fargo part-time (less than an year)

    Pros

    Good and affordable health benefits, Paid Holidays, Good hours.

    Cons

    Wells is a big Company therefore they don't know who their managers really are or what really goes on in the branches. Teller Manager I was working with tried to do some unethical things, I refused and went down hill after that. Store manager was informed about issue and since the teller manager had been there for years she practically told me I was lying. After I told her I would tell Human Resources about it so they can fix the issue, she finally decided to believe me and talk to teller manager(which stepped down to lead teller ). I felt very uncomfortable after that, I only lasted 6 months with the company for that reason and this is the company I have lasted the least amount of time with. In my past jobs I have lasted 2 years and 4 years, kinda wish I would have told HR about the problem but I wasn't sure if they were going to dismiss me like the store manager did.

    Advice to ManagementAdvice

    Pay attention to why employees are leaving, explain new employees how PTO and other benefits work, don't try to hide things from HR to protect a bad apple.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Worth the look

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PC/LAN Analyst in Dallas, TX
    Current Employee - PC/LAN Analyst in Dallas, TX

    I have been working at Wells Fargo full-time (more than 10 years)

    Pros

    Wells Fargo offers a diverse work environment and values the differences of its team members. Although it is an incredibly large company, most of the areas I have visited are warm, inviting, and family oriented.

    Cons

    Wells Fargo declares its people are its competitive advantage in the marketplace, but they are more interested in keeping salary figures in the "average" range in the interest of not skewing averages for specific job title. The term "balance the playing field" is used often during compensation conversations which comes across as a socialist idea.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Sales goals are top priority end of story. Ethical issues ignored as long as the sales were being made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I in Conroe, TX
    Former Employee - Personal Banker I in Conroe, TX

    I worked at Wells Fargo full-time (more than 8 years)

    Pros

    Excellent benefits, retirement plan & resources.

    Cons

    Cutting back on cost to train employees properly significantly effected quality of customer service.

    Advice to ManagementAdvice

    Be impeccable with your word, guide with strict ethics, consistent & clear expectations.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Hard to meet the sales they want

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I in San Antonio, TX
    Former Employee - Personal Banker I in San Antonio, TX

    I worked at Wells Fargo full-time (less than an year)

    Pros

    great pay, amazing co-workers, job would be amazing if you didnt have to sell something every five seconds.

    Cons

    company sales, hours to make sales makes you have no life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Phone Banker Bilingual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Phone Banker in Westlake, TX
    Former Employee - Bilingual Phone Banker in Westlake, TX

    I worked at Wells Fargo full-time (more than an year)

    Pros

    Team members(fun to work with)
    Benefits

    Cons

    -Too much pressure on Sales
    -Focus more on numbers
    -Everybody is recognized more for their shortcomings instead of strengths
    -Everybody is a NUMBER, if you don't sell, you are a bad employee in their eyes
    -They focus more on sales rather than customer service

    Advice to ManagementAdvice

    -Focus more on customer service and not so much sales

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Specialist in San Antonio, TX
    Current Employee - Inbound Sales Specialist in San Antonio, TX

    I have been working at Wells Fargo full-time (more than an year)

    Pros

    Job security i.e. if you are an aggressive salesman.The benefits and the paid time-off are great as well

    Cons

    The company values its employees as long as they are go-getters. But you may loose your job if you have a bad 1 or 2 months.

    Advice to ManagementAdvice

    Be more human

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Best technology, never got my disability benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Fort Worth, TX
    Former Employee - Teller in Fort Worth, TX

    I worked at Wells Fargo full-time (less than an year)

    Pros

    The technology is no doubt a cut above the rest. I have worked at another bank since leaving Wells, and they were so far behind the times. I really missed how fast the computer programs were and I LOVED the Panini (MICR reader).

    Cons

    Some employees in the HR department, and ALL of the managers/district managers I worked for were SO unethical.

    I had extreme medical complications due a muscle disease I have, so on doctor's orders I went on disability leave. I was on leave for 9 months - and NEVER GOT DISABILITY BENEFITS! I literally was bed ridden, and Wells Fargo (who's disability benefits are paid through Liberty Mutual) said I was not disabled! Even my own doctor appealed their denials TWICE, and they still did not pay me one cent of what I should have been paid. That finally led to my departure from the company.

    Advice to ManagementAdvice

    Pay attention to your tellers. We may be the bottom of the totem pole - but we are the first (and sometimes only!) person the customer will interact with on their visit into the branch.

    When you promise and employee disability benefits, please actually deliver on that promise. Being on disability is tough. Not being paid for close to a year when I have two kids and bills to pay does not make me a happy camper.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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