Wells Fargo

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Wells Fargo Reviews in Texas

Updated Jul 26, 2014
All Employees Current Employees Only

3.3 357 reviews

64% Approve of the CEO

Wells Fargo President, CEO, and Director John G. Stumpf

John G. Stumpf

(202 ratings)

53% of employees recommend this company to a friend

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights
96 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Lead Teller

    Lead Teller (Former Employee) The Woodlands, TX

    ProsThe people are good. The job is fun if you have a good manager

    ConsSales stress is out the roof.

    Advice to Senior ManagementThink about the customers first then how much money you are making

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A very stressful place to work

    Operations (Former Employee) Dallas, TX

    ProsThey offered good benefits until Obamacare passed. We sent from 6 choices to 3 choices for health insurance.

    Consmy direct manager was a very micromanager. very hard to grow or be promoted.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Teller

    Teller (Current Employee) Austin, TX

    ProsPretty easy and straightforward job. Decent pay,

    ConsConstant pressuring sales goals, constant pressure to get a perfect feedback survey. Wells Fargo goes through so many employees, feels as if not valued. There is always someone to replace you.

    Advice to Senior ManagementGet rid of sales

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good...until it was bad.

    Loan Document Specialist (Former Employee) Houston, TX

    ProsOne of the best reasons for working here is name value. Wells Fargo Home Mortgage is the leader in the industry.

    ConsUnderwriters seem under trained and extremely nit-picky. Expect to work overtime--for no pay. Management knew we were working hours over our designated time; but you couldn't list that time on your time sheet because it wasn't approved. Totally unrealistic expectations from Regional Management regarding turn time. Loans took 60 to 120 days to close. No lie.

    Training Highlight: Company flies new employees out to other states for one week training on AS400 (DOS) mortgage origination software that is antiquated and archaic. The one week is insufficient; as one wrong keystroke will derail anything you've attempted to enter.

    Advice to Senior ManagementWork-life balance focus should be emphasized.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Not worth the training

    Personal Banker I (Current Employee) Houston, TX

    ProsThe money was decent but could be better

    ConsNo real development for employees

    Advice to Senior ManagementListen to the employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Interview Experience

    Loan Document Specialist (Former Employee) Houston, TX

    ProsI enjoyed working the people I worked with.

    ConsShould have a better replacement recruitment in process.

    Advice to Senior ManagementBe more pro-active with delivering.

    No, I would not recommend this company to a friend

    • No Opinion of CEO

     

    Went down

    Personal Banker I (Former Employee) Houston, TX

    ProsThey did offer awesome health benefits.

    ConsThey work you like dogs for little pay. When I first started, they cared about their employees, but then they became extra money hungry and made it more difficult for everyone to make a decent pay. They increased goals and paid less. The District Managers only cared about their pay, so they were willing to be total jerks to employees and only focus on getting PERFECT 5's on 11 ways to wow (which is INSANE) and maintaining crazy sales goals over 3 months. Working at a bank isn't about helping a customer manage their financial portfolio, it's about selling them anything and everything possible.

    Advice to Senior ManagementIt's not really store managers, but more of the company itself.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Great if it Wasn't just about Sales

    Personal Banker I (SAFE) (Current Employee) Houston, TX

    ProsPeople are genuinely friendly
    Encouragement and support structure are awesome in the experience's I've had.
    Co-workers have been some of the nicest and honest people I have ever worked with
    Career opportunities are plentiful

    ConsEverything rides on what sales you have
    Does not matter if you are in a market saturated with nothing but Wells Fargo. Sales are expected
    This leads to bankers doing shady things to make numbers so they can make bonuses or not get fired.
    Say that everything is about the customers but fail to realize that not all customer's need 100 products.

    Advice to Senior ManagementDon't shove sales down people's throats. A great customer experience will lead to sales organically.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    We were hired in Feb. 2013 (Over 300) and terminated 5-6 months later

    Mortgage Underwriter II (Former Employee) Irving, TX

    ProsThe pay and benefits were great

    ConsWells Fargo is not very friendly to older workers; (over 50) particularly in the retail banking centers, Despite years of experience, they prefer much younger workers. They discriminate because of age!

    Advice to Senior ManagementStop the age discrimation in the area of hiring in retail banking centers. In particular, Personal Bankers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Needs improvement

    Insurance Account Assistant (Former Employee) Houston, TX

    ProsFlexibility, Company Values, Employee Benefits, events throughout the year in attempt to boost employee morale

    ConsOffice was always short staffed, employees overworked and no OT allowed, poor office management, policy and procedures change constantly making it difficult to keep up with the work flow.

    No, I would not recommend this company to a friend

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