Wendy's Reviews

Updated October 19, 2014
Updated October 19, 2014
655 Reviews
3.1
655 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wendy's President and Chief Executive Officer Emil Brolick
Emil Brolick
184 Ratings

Review Highlights

Pros
  • A fast paced working environment, get to meet people your age (in 27 reviews)

  • Flexible hours- they worked with my high school and college schedule (in 27 reviews)


Cons
  • The worst part is the fact that you're making minimum wage for all of the stuff you put up with (in 41 reviews)

  • The cons to working at Wendy's is that it's hot in the back and it is usually for long hours (in 37 reviews)

More Highlights

336 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fast Food Cashier in Davenport, FL
    Current Employee - Fast Food Cashier in Davenport, FL

    I have been working at Wendy's full-time (more than an year)

    Pros

    I was excited to see on your website that you feature employees talking about how great it is to work for your company. These days so many people seem to hate where they work for one reason or another. It's wonderful to see that your employees are proud to talk about how much they love their jobs."

    Cons

    Listen to every member. The extent to which you genuinely hear others will increase confidence, acceptance, and success. Problems are more easily solved when people keep an open mind and listen to others' perspectives. Listening carefully to others also helps us understand and appreciate how group members feel and think.

    Advice to ManagementAdvice

    If you are not absolutely clear and provide the clarity needed for all to understand, you will have a confused team. They will not truly understand the mission, vision, and goals. Confusion turns into anxiety, which then turns into fear. Your team clearly needs to know what is expected of them, the value of their strengths, and the actions you will take to achieve the objective. With the information you will learn throughout this course, you will be able to confidently implement the necessary actions for the team to achieve the objectives and goals.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    I increased my knowlegde on working a great profit and losses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager Fast Food in Durham, NC
    Current Employee - Assistant Manager Fast Food in Durham, NC

    I have been working at Wendy's full-time (more than 10 years)

    Pros

    Meeting new people and simply having conversations with customers.

    Cons

    Crew members calling out every week consistantly.

    Advice to ManagementAdvice

    When carrying out disciple, follow thru on what is expected.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    customer service/dining room/cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Room in Jacksonville, IL
    Current Employee - Dining Room in Jacksonville, IL

    I have been working at Wendy's part-time (less than an year)

    Pros

    if you work hard it will cover up what you lack in skills.

    Cons

    started cashier-bad move on my part I moved. dining room attendant drive thru runner

    Advice to ManagementAdvice

    front line workers swears in front of customers.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Riverview, FL
    Current Employee - Restaurant Manager in Riverview, FL

    I have been working at Wendy's full-time (more than 3 years)

    Pros

    A good environment to work in.

    Cons

    Dealing with customers all day every day.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Pittsburgh, PA
    Current Employee - Anonymous in Pittsburgh, PA

    I have been working at Wendy's full-time (more than an year)

    Pros

    There is a lot of room for upward mobility, and the company truly wants to promote people from within.

    Cons

    Long hours at the management level and above.

    Approves of CEO
  7.  

    First job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wendy's

    Pros

    Opportunity for employment and helping customers

    Cons

    Dealing with problems concerning either the team or the customers

    Advice to ManagementAdvice

    Listen, train well, and pay attention to what matters most

  8.  

    I like working at Wendy's, but some things could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Kent, OH
    Current Employee - Crew Member in Kent, OH

    I have been working at Wendy's part-time (more than an year)

    Pros

    Nice Crew, Good managers, nice setting. After working there for a year, it's almost like a big family. Everyone respects one another and even though it's just minimum wage, it's a decent job.

    Cons

    cranky customers. The worst part about the job is when you get people coming inside complaining about their sandwiches or their orders being wrong. If they would simply speak up and talk clearly to cashiers, mistakes would rarely be made.

    Advice to ManagementAdvice

    Food quality, crew friendliness, and customer satisfaction would all improve if management would not focus so much on getting orders thrown in bags and out the window as fast as Lightning McQueen and focused more on getting orders right, quality, and the customer's satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Glad I am not longer employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Atlanta, GA
    Current Employee - Crew Member in Atlanta, GA

    I have been working at Wendy's part-time (less than an year)

    Pros

    It's an okay job just to get some work experience. You may meet a few good people but then again you may meet a lot of shady people

    Cons

    The company is selfish and doesn't support their employees, but expect for you to bend over backwards with mistreatment. Pay isn't good, raises aren't sufficient

    Advice to ManagementAdvice

    Remember your employees are human beings and not machines to be over worked

    Doesn't Recommend
    No opinion of CEO
  10.  

    supervisor in tranning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Brooklyn, NY
    Current Employee - Shift Supervisor in Brooklyn, NY

    I have been working at Wendy's part-time (less than an year)

    Pros

    easy to handle shift and count safe money very flexible schedule and also fun part to learn everything you learn lot through customer service experiences and its easy to get promote, you have to be very proactive

    Cons

    its not a office job for sitting down ,some times wrong hiring new people can get frustrated and you to work really hard to stuff for your promotion certificate and we learn course it get also boring

    Advice to ManagementAdvice

    employes should get a paid vacation after 3 months working

    Doesn't Recommend
    Approves of CEO
  11.  

    decent pay but you have to work 48 hours a week to get it.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wendy's

    Pros

    bonus every month if you hit your numbers, so extra money is good

    Cons

    don't get a break as a manager, on the go all day!

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