Wendy's

  www.wendys.com
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Wendy's Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

2.9 561 reviews

68% Approve of the CEO

Wendy's President and Chief Executive Officer Emil Brolick

Emil Brolick

(151 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • Overall, good first job to hold(in 13 reviews)

  • Good starter job for teens to learn basic customer service skills in a fast paced environment(in 23 reviews)


Cons
  • The worst part is the fact that you're making minimum wage for all of the stuff you put up with(in 32 reviews)

  • Long hours, smelly clothes, no room for advancement working for a Franchisee(in 30 reviews)

295 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Friendly service with a smile.

    Crew Member (Current Employee) Monticello, IN

    ProsMost of the staff is really great and fun to work with, including most of management. Everyone seems to enjoy working there most of the time.

    ConsIt is hard to get 30 to 40 hours there because they want people to be part time.

    Advice to Senior ManagementHave a computer screen for the fry station, it is hard for the fry person to hear every order from three areas! And get better ventilation for the fry area....it is always smoky.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Great experience

    General Manager (Current Employee) Phila, PA

    ProsCompetitive salary, fast paced, good product, always new and inventive products

    ConsRegular qsr issues, long hours, finding quality employees. Work for a franchisee so some issues with willingness to spend money, I.e some vendors on hold, maintenance issues. Not a lot of room for advancement on the franchise side, depending on the size of the franchise

    Advice to Senior ManagementIncrease avg wage for crew members

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    It was an okay expirience

    Cashier (Current Employee)

    ProsThe pros to working at Wendy's is that it's not a hard job.

    ConsThe cons to working at Wendy's is that it's hot in the back and it is usually for long hours.

    Advice to Senior ManagementNone.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    one of the most responsible fast food chains ive ever worked at.

    Crew(Manager In Training) (Current Employee) Phoenix, AZ

    Prosthe crew i work with is excellent. the managers do their jobs, and so does the crew. hours are great, raises/reviews every 6 months. i make 9.20 and ive been here for a month and a half. minimum wage right now in arizona is 7.90 (07/17/2014). uniforms are classy and comfortable, customers aren't rude, great environment to work in. we take pride in our work, everyone does. its our responsibility. promotions are handed out like candy depending on how well you work. you can rise to a direct manager/general manager within 2 years.

    Conshard to ask for breaks, drama here and there, gm stresses out a lot.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    1 person found this helpful  

    it pays the bills

    Shift Supervisor (Current Employee) Atlanta, GA

    Prosmeeting new people, 50% off on food. free drinks.

    Conswont let you go over 40 hours, you have to earn your growth and raises etc

    Advice to Senior Managementstarting working as a team not a competiton.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Brief Time At Wendy's

    Register/Sandwich Maker (Current Employee) Lansdale, PA

    ProsI was pleasantly surprised at the quality of the standards and cleanliness of working in fast food. It may have only been a summer job for me, but I thought I was going to dislike it because everyone jokes that having a fast food job is the lowest of retail jobs, but it's really not. I'm never on the same station, so I'm not stuck doing the same job over and over again, I get to be in charge of the quality and cleanliness of the my station which is upheld by my bosses which I believe helps to give fast food a better image than what's currently out there.

    ConsMy main con is lack of consistency with scheduling, by that'll change from one Wendy's to the next. An overall concern would be if you don't catch on to the way things are run in about 3-4 days, I wouldn't say this is a job for you. If you are a fast learner, it'll be a simple job that's worth while.

    Advice to Senior ManagementI would definitely make sure that all employee's get the same training, so that older employees aren't practicing old rules, while new employees are learning new rules, so that the consistency is the same.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Was ok, just felt like I was getting under Paid.

    Anonymous Employee (Current Employee)

    ProsThe Atmosphere was great, the food was great

    ConsSome employees don't care about their job, this makes managing more complicated than it needs to be.
    The DM's are strickt and want everything done thier way and no other way.
    Long Hour on your feet.

    Advice to Senior ManagementFocus less on raising prices, and focus more on giving back to the employees, that way you could better retain those very good emplyees

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Quick paced work, in a hot environment.

    Crew Member (Current Employee) Boise, ID

    ProsAll my coworkers are awesome people to work with. Thats why i keep coming back. I like working as a team and thats what makes it great. I like Wendy's because you get a chance to move up in the ranks as a manger. 70% of the managers started as a crew member

    ConsMangers can be a pain. Some customers are completly stupid and just dont listen when your trying to help, and some people just look down on you and treat you like dirt. It can get really hot in the back from the grill. And the pay is minimum wage.

    Advice to Senior ManagementBe nice to the crew because most of us are trying our best.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    hard work not enough pay

    Co Manager (Current Employee) Minneapolis, MN

    Prosmeet lots of great people
    fast pace
    time goes fast
    always changing never the same thing twice
    good food

    Conslow pay
    long hours
    poor treatment
    people always call in
    no raises
    no benefits unless in management
    get tired of food
    best is never good enough

    Advice to Senior Managementpay more
    treat people better

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    A fast, paced work environment with high demand customers.

    Crew Member (Current Employee) Memphis, TN

    Proswork experience for people with first jobs
    flexible hours

    Conspromotions
    pay discrepancies
    high demand customers
    little excuse for a simple mistake
    high stress

    Advice to Senior ManagementStop putting all responsibility of crew members for things that they can not control such as the speed that a customer decides to leave the restaurant.

    No, I would not recommend this company to a friend

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