Wendy's

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Wendy's Reviews

Updated August 21, 2014
Updated August 21, 2014
591 Reviews

3.1
591 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wendy's President and Chief Executive Officer Emil Brolick
Emil Brolick
158 Ratings

Review Highlights

Pros
  • Good first job and had a family environment (in 14 reviews)

  • Good starter job for teens to learn basic customer service skills in a fast paced environment (in 24 reviews)


Cons
  • The cons to working at Wendy's is that it's hot in the back and it is usually for long hours (in 32 reviews)

  • The worst part is the fact that you're making minimum wage for all of the stuff you put up with (in 32 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    ok first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  White Oak, Allegheny, PA
    Former Employee - Crew Member in White Oak, Allegheny, PA

    Pros

    A fast paced working environment, get to meet people your age. On breaks you get free food. Staying busy and working the drive threw sandwich position is best position.

    Cons

    Dirty, messy, most employees could care less about the quality of the food or service. Most bosses won't listen to your concerns about cleaning the place up. I worked there for two years, don't eat the chili.

    Advice to ManagementAdvice

    Clean it up.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Easy job, little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Rotterdam, NY
    Current Employee - Crew Member in Rotterdam, NY

    Pros

    -easy work
    -friendly enviroment
    -free drinks
    -request days off and get it

    Cons

    -very low paychecks
    -have to do any dirty jobs that the managers dont wanna do
    -random hours every week

    Advice to ManagementAdvice

    Keep up the good work

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Poor management led to bad work environment

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Colesville, MD
    Former Employee - Crew Member in Colesville, MD

    Pros

    Discounted meals, friendly co-workers, simple process that can easily be learned.

    Cons

    While it was a new Wendy's, in my time there I never saw a work schedule and there was no form of organization. I was forced to wait by the phone and see if I was going to be called in to work or I could decide to show up and see if they needed me. Management didn't really care about the employees and were often slow in assisting the employees when assistance was required. I can't fully blame them because they are grossly underpaid for the amount of work they do. I believe they told us a manager makes about $30k a year working about 50 to 60 hours a week. At times, they seemed miserable and it translated over to the workplace. I have heard that all four managers were fired within 2 years and my assessment of Wendy's may not be in line with that of others.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Job with some really nice folks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Salary, and the many opportunities within the organization

    Cons

    Lost the "Dave Thomas" family feel. Its all about the bottom line with little regard for the employees as it was in years past.

    Advice to ManagementAdvice

    Get your heads out of th sand and get back to your roots in what made this such a strong company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Typical fast food

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Got a lot of hours, career advancement possible, crosstrained

    Cons

    drama (so many different personalities), stressful work environment, a lot of pressure.

  7.  

    Basic fast food job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook/Cashier  in  Mena, AR
    Former Employee - Cook/Cashier in Mena, AR

    Pros

    Easy entry level job.

    Cons

    Not much room for rowth

    Positive Outlook
    No opinion of CEO
  8.  

    Do the right thing?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Cincinnati, OH
    Former Employee - Shift Supervisor in Cincinnati, OH

    Pros

    I enjoyed the people I worked with at the store. We had fun. Have even met some good friends while being there.

    Cons

    The pay is minimum wage and going into the first level of management is only $0.5 raise. With all the stress of managing teenagers that don't wanna work, low staff so everybody is always needed, having to meet the timer, and rude customers, the job was hell. Most customers will bite off your head instead of communicate the issue. Never enough people on staff to handle someone calling off. Out of store bosses are usually nice, until they e-mail. Then they are rude. Even had some bosses tell my store manager and co-manager they were a disgrace, when the store is the busiest year around in south Ohio and almost everybody working there loved them. Pay is only good once you run a district. Then with your bonus check, you can buy a boat while the lowest manager maybe can buy a pair of pants. They say do the right thing but ever since Dave Thomas died, they have taken away crew vacations and benefits. What they do offer is a joke including to low management. 401k but only match at 3%, so around $20 every 2 weeks for working 40+ hours. Sechdual is chaotic and random. Never know what you'll work week to week. Could close one night at 1am then be in the next morning at 8. Or even open at 5am then close the next night. Impossible to have a sleep sechdual.

    Advice to ManagementAdvice

    Get out while you can

    Doesn't Recommend
    No opinion of CEO
  9.  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Crew  in  Las Vegas, NV
    Current Employee - Cashier/Crew in Las Vegas, NV

    Pros

    half off food. fairly easy job.

    Cons

    Don't pay enough for what they have you do, especially if you close or open.

    Advice to ManagementAdvice

    raise the wage!

    Doesn't Recommend
    Negative Outlook
  10.  

    Too much work for little pay, no benefits and very high, impractical time expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Kissimmee, FL
    Current Employee - Crew Member in Kissimmee, FL

    Pros

    Friendly staff,50% off discounts,good ice cream,

    Cons

    12hr shifts, very poor training,worked way too hard for a minor, constantly getting hurt with the machines due to such a small kitchen,lack of good scheduling, expected to just figure everything out without being taught, favoritism with work hours,rude costumers,crazy exceptions, 1 sandwhich maker doing drive-thru and dine-in but is still expected to get an order out in 120secs.

    Advice to ManagementAdvice

    schedule properly and fairly,appreciate employees,help out during rushes, and pay attention to what employees ask of them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Salt Lake City, UT
    Former Employee - General Manager in Salt Lake City, UT

    Pros

    pay was good managers eat free

    Cons

    long hours District Managers do not support the manager they care more about speed of service in drive thur then customers

    Advice to ManagementAdvice

    work close with District Managers to make sure they give the support to the General Managers that they need

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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