Wendy's Reviews

Updated July 28, 2015
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3.0
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Wendy's President and Chief Executive Officer Emil Brolick
Emil Brolick
69 Ratings

Pros
  • Very fast paced promotions and great development skills (in 30 reviews)

  • Interacting with customers, flexible hours (in 30 reviews)

Cons
  • The pay could be a little better than minimum wage (in 45 reviews)

  • Long hours just like the rest of the food business (in 37 reviews)

More Pros and Cons

376 Employee Reviews

Sort: Popular Rating Date
  1. team/crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Impact Team Member in Dallas, TX
    Current Employee - Impact Team Member in Dallas, TX

    I have been working at Wendy's part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They do give you time off as needed. Every time I need a day or weekend off I have gotten it. /they allow us to bring our kids to work if we don't have childcare as long as they are of age and act responsible. You get Thanksgiving, Christmas Day, and part of New Years Day off.

    Cons

    The pay is not that good. You have to deal with alot of homeless and panhandlers. the word team/crew member doesn't apply to the younger crowd as they don't like doing things tht have to get to run a business.

    Advice to Management

    Hire people who have work experience and who are not afraid to work. Don't hire students who need to be on there phones all the time. Look at the person's work history and if need be follow up on past employers.


  2. Fast Food

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jonesboro, GA
    Former Employee - Anonymous Employee in Jonesboro, GA

    I worked at Wendy's full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Paid management and communications training

    Cons

    Lack of benefits, no room for advancement

    Advice to Management

    Be consistant


  3. Great people to work with, but not worth minimum wage.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wendys Crew Member in Denver, CO
    Current Employee - Wendys Crew Member in Denver, CO

    I have been working at Wendy's part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Meet nice people Basic People you work with are great You will have fun with young employees Slow at night to relax

    Cons

    Not worth minimum wage Your always rush to do things fast and accurate Most customers are rude People take advantage of you


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  5. team lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in New York, NY
    Former Employee - Team Lead in New York, NY

    I worked at Wendy's (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Very fast paced. Helps you to get used to multitasking. Good for those with little job experience. Half off discount on meals.

    Cons

    Not necessarily the best place to move up and grow. Management tends to be all about personal gain in almost every location. If privately owned, you're probably experiencing unfair conditions even more than working in a franchise store

    Advice to Management

    Advice to entire Wendy's corporation: minimum wage isn't cutting it all across the country. People complain about how unfair it is for workers to want more money, but don't understand the b.s. that comes with working in fast food. Raises need to be more than 10 cents every 6 months. Some paid time off should also be given to employees that have dedicated themselves to this place. Don't treat people like the leftover chilli meat u leave in the feezer. Workers are worth more than a 400 dollar check every 2 weeks


  6. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Columbus, OH
    Current Employee - Assistant Manager in Columbus, OH

    I have been working at Wendy's

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Promotion within business, doesn't discriminate with age or sex during initial promotion processes, family enviroment

    Cons

    terrible insurance, sexist the farther up the system you go, doesn't accomodate, LOW LOW PAY

    Advice to Management

    Try to assist your lower management and crew on a more one to one basis


  7. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Amelia, OH
    Current Employee - Anonymous Employee in Amelia, OH

    I have been working at Wendy's full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It's a job and it will always be there.

    Cons

    Mostly everything. Too much oversight. Corporate needs restructured.


  8. Typical Fast Food Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Akron, OH
    Former Employee - Crew Member in Akron, OH

    I worked at Wendy's

    Pros

    Clearly defined responsibilities There is always something to be doing, not generally fun but you're not stuck idle staring at a clock Flexible scheduling Good experience serving customers that you can put on a resume Easy to land as a first job and you pick up the important bits in a few weeks When times are good, it's very satisfying to help customers and coworkers.

    Cons

    Scheduling can be very inconsistent. Ask for a certain day and time off well in advance to avoid surprises. Depending on labor laws in your area, the high school students will be sent home before the rest of the crew is finished closing and you'll have to pick up whatever they didn't finish. Customers are jerks. There are nice ones, but you will mostly remember the jerks. High employee turnover, if you stay a long time you'll find yourself constantly meeting/training new people only for them to disappear in a couple months. You will be on your feet all day every day, and if you're not used to that it WILL hurt. It never stops hurting, you just stop noticing. Your non-slip shoes will probably fall apart and need replaced at some point. You can't support yourself on minimum wage. The company will also do all it can to keep you out of full time. Be prepared to work two jobs if it comes to it. The quality of your experience will be highly dependent on who you work with and who your manager is. One person having a bad day can screw the whole shift.

    Advice to Management

    I had good management while I worked there, for the most part. Never mock people, though. It doesn't improve anything.


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Wendy's full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The staff in the restaurants are great and those at corporate that have worked on the frontline are great and understanding as to what goes on in the restaurants.

    Cons

    Leadership only cares about the bottom line. Leadership does not get involved in day to day operations other than having "scream and yell" or I don't like you sessions. Leadership is consistently late for meetings but expect the managers to be on-time. No crew vacation, decent health insurance or competitive pay for crew or shift supervisors. Lack of real or true training for shift supervisors. Thrown into running shifts at a cheap pay rate. Shift Supervisors are thrown to the wolves during training and afterwards. Then when a visit occurs, they get blamed for anything that may have gone wrong. Lack of positive reinforcement during and after training.

    Advice to Management

    Higher than the Area Operator level of leadership, really need to visit the stores more often and see whats really going on. Do some unannounced visits without the area operator knowing. DAVE THOMAS is most likely turning over in disappointment in his grave because of the lack of care that is going on with his company. What happened to "Family" atmosphere? Being a part of a family. That attribute does not exist anymore because if someone does not like you, you will not be working there! It's a tragedy how the company is being operated now! Where is the opportunity to learn and grow. If you are not liked by one person, there goes your opportunity. FIX THIS OR GET RID OF THE LEADERSHIP THAT IS PRACTICING THIS METHOD. Take a good look at turnover, the real reasons people have left the company and you will find the answer. DON'T DO A STUPID ROUND TABLE EITHER because no one tells the truth there and most are coached what to say or what not to say.


  10. Wendy's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wendy's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fresh food, quality service, clean atmosphere

    Cons

    Horrible management that would not train staff properly. Very unclear on expecations

    Advice to Management

    Train employees better


  11. It was ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wendy's part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Got a huge discount on food, 70 percent off anything you want. Easy hours and people call off all the time, so extra hours are easy to come by.

    Cons

    Not very good pay at all, no insurance and some of the people there are kind of lazy and don't really want to do as they are told. That is what happens when working with teenagers.

    Advice to Management

    Do your job, know your job, do your job, know your job, be on time, do your job, know your job, oh yea.. and come to work on time.



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