Western Union

  www.westernunion.com
  www.westernunion.com
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Western Union Reviews

Updated August 29, 2014
Updated August 29, 2014
224 Reviews
2.9
224 Reviews
Rating Trends

Recommend to a friend
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Western Union President, CEO and Director Hikmet Ersek
Hikmet Ersek
125 Ratings

Review Highlights

Pros
  • Decent work/life balance if you allow it and don't let the job take over your life (in 24 reviews)

  • Good benefits, salaries are competitive (in 18 reviews)


Cons
  • Senior management changes major initiatives each year and employee confidence diminishes (in 12 reviews)

  • Work-life balance is out of balance (in 4 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great if you want to be a lifer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Union full-time

    Pros

    Work/Life Balance is okay.
    Staff tries to help

    Cons

    No training
    Cliques are rewarded
    Suggestions are ignored
    Senior Managers don't listen to new employees - you're lucky if you get a good morning.
    No growth - dead end jobs

    Advice to ManagementAdvice

    Take a management class

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A toxic environment (San Francisco)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Western Union as a contractor for less than a year

    Pros

    - Great benefits
    - Very global
    - Brand recognition
    - Some of the coolest people I've worked with

    Cons

    - People don't show up to meetings or don't show up on time hard to get anything done
    - Unethical people in particular in the Engineering team, make it a rotten place to work at (despite the cool people mentioned above)
    - Screwed up in general lots of unhappy people
    - HR doesn't do much about issues brought to their attention
    - Not a friendly place for women I hear

    Advice to ManagementAdvice

    - Cleanup house in Engineering
    - If you need people in engineering hire them don't just contract for long term need.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Eventful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Englewood, CO
    Former Employee - Director in Englewood, CO

    I worked at Western Union full-time for more than 5 years

    Pros

    Good salaries at the beginning

    Cons

    Horrible management as they behave like dictators

    Advice to ManagementAdvice

    Wake up and recognize your VPs are unprofessional

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations Analyst  in  Englewood, CO
    Former Employee - Operations Analyst in Englewood, CO

    I worked at Western Union as a contractor for less than a year

    Pros

    The building is getting the interior redesigned and was attractive.

    Cons

    I worked as a contractor for 3 months. There was no sense of unity or team in my department. The manager/director never talked to me, my only direction was from a programmer who was inept and strange.

    Advice to ManagementAdvice

    Try to develop or recognize talent. Be less focused on your own career development and pay attention to your staff

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    no innovation and upper management issues

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Union

    Pros

    big environment with exposure to different technology stacks. flexible schedule and nice company sponsored purchase programs. benefits are fair. .

    Cons

    no innovation and not willing to make changes. upper management have no willingness to make the necessary changes in order to improve the employees experience. cut few bad apples that are ruining the company experience.

    Advice to ManagementAdvice

    push for innovations. don't be happy with old technologies because they are "working".

  7. 3 people found this helpful  

    The company is reorganizing constantly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Englewood, CO
    Former Employee - Analyst in Englewood, CO

    I worked at Western Union full-time for more than 5 years

    Pros

    Salaries are above marketplace (especially for senior management). Depending on the group and supervisor, you may have opportunities to grow. However, this is not consistent in everywhere in the company.

    Cons

    Too many reorganizations with multiple lay-offs. Work-life balance is out of balance. Employee awards are not consistent throughout the company. Again, it is very dependent upon the group or unit you work in. There are a lot of politics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    great people the company itself is corrupt

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union

    Pros

    the salad bar and the employees

    Cons

    you get sick of the salad bar after a while.

    Advice to ManagementAdvice

    pay attention and start being good people. Your actions affect the world.

  9. 1 person found this helpful  

    HR Manager

    Former Employee - Human Resources Manager
    Former Employee - Human Resources Manager

    I worked at Western Union full-time for more than a year

    Pros

    Competitive salary and good budget authority

    Cons

    Very weak management = tenured managers who intend on keeping their jobs until retirement

    Advice to ManagementAdvice

    Managers are out for themselves so that they look good.

  10. 2 people found this helpful  

    Ask to see workspace before deciding....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Englewood, CO
    Current Employee - Director in Englewood, CO

    I have been working at Western Union full-time for more than 8 years

    Pros

    There are no longer any Pros.

    Cons

    Company is trying to cut costs by implementing an open seating arrangement. Everyone under VP level now has about 3 feet at an open air table. If you prefer a more traditional, quiet and private space this is not an optimal arrangement.

    If you are not sure ask to see the space before taking an offer.

    Advice to ManagementAdvice

    Let people work at home instead, for seasoned professions working at a table is embarrassing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Unintersting Interview and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Denver, CO
    Current Employee - Senior Analyst in Denver, CO

    I have been working at Western Union full-time for more than a year

    Pros

    Big Name Company - if you are into that.

    Cons

    Recent reorganization (shipping jobs overseas) in accts and finance.
    The management is uninspiring and worried about themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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