Western Union
2.9 of 5 177 reviews
www.westernunion.com Englewood, CO 5000+ Employees

Western Union Reviews

Updated Apr 7, 2014
All Employees Current Employees Only

2.9 177 reviews

                             

47% Approve of the CEO

Western Union President, CEO and Director Hikmet Ersek

Hikmet Ersek

(94 ratings)

49% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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Dysfunctional

Operations Analyst (Former Employee)
Englewood, CO

I worked at Western Union as a contractor for less than a year

ProsThe building is getting the interior redesigned and was attractive.

ConsI worked as a contractor for 3 months. There was no sense of unity or team in my department. The manager/director never talked to me, my only direction was from a programmer who was inept and strange.

Advice to Senior ManagementTry to develop or recognize talent. Be less focused on your own career development and pay attention to your staff

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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no innovation and upper management issues

Anonymous Employee (Former Employee)

I worked at Western Union

Prosbig environment with exposure to different technology stacks. flexible schedule and nice company sponsored purchase programs. benefits are fair. .

Consno innovation and not willing to make changes. upper management have no willingness to make the necessary changes in order to improve the employees experience. cut few bad apples that are ruining the company experience.

Advice to Senior Managementpush for innovations. don't be happy with old technologies because they are "working".

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The company is reorganizing constantly.

Analyst (Former Employee)
Englewood, CO

I worked at Western Union full-time for more than 5 years

ProsSalaries are above marketplace (especially for senior management). Depending on the group and supervisor, you may have opportunities to grow. However, this is not consistent in everywhere in the company.

ConsToo many reorganizations with multiple lay-offs. Work-life balance is out of balance. Employee awards are not consistent throughout the company. Again, it is very dependent upon the group or unit you work in. There are a lot of politics.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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great people the company itself is corrupt

Anonymous Employee (Current Employee)

I have been working at Western Union

Prosthe salad bar and the employees

Consyou get sick of the salad bar after a while.

Advice to Senior Managementpay attention and start being good people. Your actions affect the world.

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HR Manager

Human Resources Manager (Former Employee)

I worked at Western Union full-time for more than a year

ProsCompetitive salary and good budget authority

ConsVery weak management = tenured managers who intend on keeping their jobs until retirement

Advice to Senior ManagementManagers are out for themselves so that they look good.

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Ask to see workspace before deciding....

Director (Current Employee)
Englewood, CO

I have been working at Western Union full-time for more than 8 years

ProsThere are no longer any Pros.

ConsCompany is trying to cut costs by implementing an open seating arrangement. Everyone under VP level now has about 3 feet at an open air table. If you prefer a more traditional, quiet and private space this is not an optimal arrangement.

If you are not sure ask to see the space before taking an offer.

Advice to Senior ManagementLet people work at home instead, for seasoned professions working at a table is embarrassing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unintersting Interview and management

Senior Analyst (Current Employee)
Denver, CO

I have been working at Western Union full-time for more than a year

ProsBig Name Company - if you are into that.

ConsRecent reorganization (shipping jobs overseas) in accts and finance.
The management is uninspiring and worried about themselves.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Moved Jobs Overseas

Senior Accounting Associate (Former Employee)
Saint Charles, MO

I worked at Western Union full-time for more than 10 years

ProsWas a great job and place to work at one time, before it all went overseas and everyone lost their jobs. Worked with the best people, and many gave a large part of our lives to help the company grow and do well.

ConsMoved overseas, putting many people out of work, while the company was doing fine, all in the name of greed.

Advice to Senior ManagementNothing left to say that would matter at this point.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Stay away until current management changes

Operations Director (Current Employee)
Englewood, CO

I have been working at Western Union full-time for more than 5 years

ProsGreat place to grow international financial services experience. Lots of opportunity to move laterally and explore different areas of the business.

ConsCompany is going through a huge transition but without a well communicated vision of the future. A lot of the changes are to undo what the previous restructuring did. Management has no idea what it is doing. They are constantly talking about cutting costs but fail to waste money in the silliest things like unocuppied offices.

Favoritism runs amock. No merit based promotions or pay. If you are friends with the right person you can get a pretty sweet upwards career track, otherwise, be happy to stay in your spot of move laterally non-stop.

Not a good place for women right now. We used to have a lot of female VPs and above until early 2012. Not any more.

Advice to Senior ManagementListen to your employees more than the Street. You have hard working, passionate people who do not have the right resources to do great work. Loose the fear to fire the underperformers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Old, out of touch company that's going to be obsolete soon.

Senior Manager (Current Employee)
Denver, CO

I have been working at Western Union full-time for less than a year

ProsGood work life balance, opportunity to work remotely from time to time, on site cafeteria at headquarters

ConsSenior management incredibly unimpressive. Completely out of touch with employee base, current business trends, horrible communication within the company, no sense of community.

Advice to Senior ManagementGet with the times. Communicate more. Try to engage employees and ask for feedback.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Western Union reviews and ratings — including employee satisfaction and approval rating for Western Union CEO Hikmet Ersek. All 18 reviews posted anonymously by Western Union employees.