Westpac Banking

  www.westpac.com.au
  www.westpac.com.au

Westpac Banking Reviews

Updated November 23, 2014
Updated November 23, 2014
94 Reviews
3.6
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Westpac Banking Managing Director and CEO Gail P. Kelly
Gail P. Kelly
54 Ratings

Review Highlights

Pros
  • If you're willing to work hard and efficiently then your work life balance can be fantastic (in 19 reviews)

  • Great people, effective training (in 4 reviews)


Cons
  • No responsibility taken by senior management - finger is always pointed at others (in 7 reviews)

  • This is the domestic commercial bank for people who want work life balance (in 4 reviews)

More Highlights

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It's up to you!

    Former Employee - Management in Sydney (Australia)
    Former Employee - Management in Sydney (Australia)

    I worked at Westpac Banking full-time (more than an year)

    Pros

    The strength of people in the organisation are some of the best I have seen so far, the employees are the backbone of that business and most are resilient. You will learn life skills and realise your full potential in this company. I went to Westpac initially because had read and reviewed so many wonderful things and you will always see glimpses of this.

    Cons

    Dog eat dog culture in the retail space, no clear communication of message, every single day it will demand all your time. The organisation has been in trouble for years, you will see that quickly. Aways be fighting fires with management & in your business as nothing ever gets fixed, red tape and poor systems. If you like stress and unreliable work life balance and like the idea of needing therapist to cope then join.

    Advice to ManagementAdvice

    Learn from the innovators, stop making westpac look great on the outside and deal with the masses of problematic dramas that go on within the company & especially the retail space. The business model doesn't work, a review is in desperate need. People need to learn that this place is not an ok place to work, some people have been bullied out of their jobs because of the culture that has become so evidently disgusting when it comes from the top. You have contacts in the industry so go and learn from the people that do it the best and start to do what is actually best practice, also try not to start one week and forget the next over and over.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Painfully frustrating place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Sydney (Australia)
    Former Employee - Employee in Sydney (Australia)

    I worked at Westpac Banking full-time (more than an year)

    Pros

    The view from head office.
    Kitchen facilities on all floors

    Cons

    Business Development Managers who don't know their 'A' from their elbow. Lack of understanding of their own role.
    Too many levels of management and stakeholders. Cant get things done.
    Meeting after meeting
    Low tech environment (Windows XP and Lotus Notes)
    Big bureaucracy including I.T. (which is outsourced to IBM)
    Penny pinching across all areas except the flavour of the month projects.
    No responsibility taken by senior management - finger is always pointed at others.
    No job security. Always looking to outsource roles.
    Outdated programs and procedures.
    Focus too much on setting unrealistic objectives - limited reward for achieving them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    not friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loans Officer
    Current Employee - Loans Officer

    I have been working at Westpac Banking as a contractor (less than an year)

    Pros

    convenient but have to stay very late

    Cons

    no training and very bad work-life balance

    Advice to ManagementAdvice

    A lot of turnover in the loan department.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Just don't do it, don't go there!! You'll regret it..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Westpac Banking full-time

    Pros

    Salary is the only advantage. But really the stress and pressure is not worth it. Think about your health and state of mind..

    Cons

    Lots of overtime, stress, pressure and no support at all. No training provided, all you are given is a desk and computer and work it out yourself! Have to be a miracle worker to achieve sky high sales and revenue targets. Expectation is a 1k a day and if you don't meet that then expect to stay behind late until you do. Diary must be full everyday with 25+ calls that MUST be made everyday. If you don't do it then expect to be thrown to the kerb or lectured. No coaching and terrible environment to work in.

    Advice to ManagementAdvice

    Take note as to what the other Big 4 banks are doing, because they are doing it right. They care for the workers and provide support and training. How can you expect your workers to do unthinkable things just so you achieve targets. Disgusting! No thanks!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    The worst career move i have made!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail in Orange (Australia)
    Current Employee - Retail in Orange (Australia)

    I have been working at Westpac Banking full-time (more than an year)

    Pros

    if there were any pros i'd be a happier healthier person

    Cons

    the most toxic workplace environment in banking

    Advice to ManagementAdvice

    have a day in the real world

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Derivative Documentation Analyst in Sydney (Australia)
    Former Employee - Derivative Documentation Analyst in Sydney (Australia)

    I worked at Westpac Banking

    Pros

    work life balance is better than some

    Cons

    dead wood everywhere- management very poor.

    Advice to ManagementAdvice

    pay more to attract better staff

    Doesn't Recommend

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