Westpac Banking

  www.westpac.com.au
  www.westpac.com.au

Westpac Banking Reviews

Updated June 28, 2014
Updated June 28, 2014
94 Reviews
3.6
94 Reviews
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Westpac Banking Managing Director and CEO Gail P. Kelly
Gail P. Kelly
54 Ratings

Review Highlights

Pros
  • If you're willing to work hard and efficiently then your work life balance can be fantastic (in 19 reviews)

  • Great people, effective training (in 4 reviews)


Cons
  • No responsibility taken by senior management - finger is always pointed at others (in 7 reviews)

  • This is the domestic commercial bank for people who want work life balance (in 4 reviews)

More Highlights

15 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    bureaucratic project management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Sydney (Australia)
    Former Employee - Project Manager in Sydney (Australia)

    I worked at Westpac Banking as a contractor (less than an year)

    Pros

    plenty of opportunities, large organisation

    Cons

    Where I was, the PMs were consistently disempowered, due to multiple layers of senior management being directly involved - i.e. portfolio director / program manager / finally the PM. The outcome was far from nimble project management - more like a standard business area.
    Also, (where I was) Change Managers have separate reporting structure and the outcome was (in one extreme case) that the change manager felt like he was above the team, which did not go unnoticed by the team, and meant the PM had an additional stakeholder to be 'managed'.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Sydney (Australia)
    Current Employee - Analyst in Sydney (Australia)

    I have been working at Westpac Banking full-time (more than 3 years)

    Pros

    Friendly people
    Good teamwork
    Wide variety of work
    Flexible work/life balance

    Cons

    No link between effort, performance and reward
    Low pay/benefits
    Rampant favouritism

    Advice to ManagementAdvice

    Appraisals need more transparency

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    A deceitful culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Sydney (Australia)
    Former Employee - Human Resources in Sydney (Australia)

    I worked at Westpac Banking full-time (more than 5 years)

    Pros

    Large enough to provide workplace flexibility

    Cons

    Has a culture where it appears that people are agreeing, smiling and saying yes whilst actually working out how to prevent the activity from happening

    Advice to ManagementAdvice

    Promote honesty and integrity from the top

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Highly political, focus on governance/process rather than achieving outcomes, cronyism, rewards style over substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Roles in Sydney (Australia)
    Former Employee - Project Roles in Sydney (Australia)

    I worked at Westpac Banking full-time (more than 3 years)

    Pros

    Westpac Group's many businesses (St George, BTFG, Rams, BankSA, Asgard, etc) provide great opportunity to move across retail and business banking brands, as well as into wealth management and financial advice industries.

    Great place to work in projects as PM or BA because there are always projects going on within the different brands, and industries under the Westpac banner.

    Cons

    Probably the worst culture I've ever experienced. Culture of credit-stealing, cronyism, politics. Rewards and promotes people who are loud and arrogant over people who are intelligent yet humble.
    Extremely political environment, no one wants to take accountability but everyone wants authority over decisions, and be a 'sign off'.
    Westpac want to be the number 1 service provider in Australia, yet are no better than number 2 in any major market. And they're only number 2 in markets where their size helps them compete.
    Westpac people actually think Westpac is a really smart and successful organisation. It's not. It's competitive by virtue of its size.

    Advice to ManagementAdvice

    Try to change the Westpac Bank culture towards a BTFG or even St George culture. Leave those brands and their businesses alone - there is a reason you bought them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Mixed experiences. Plenty of great people but it did feel like there is too much dead wood in there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Westpac Banking full-time (more than an year)

    Pros

    They are trying to be an employee friendly bank. They want to look after their staff and give them flexibility and a good work/life balance. Depending on team this could be the case or it could be lip service only so it is worth getting clear views from your manager.

    On the whole there was a healthy atmosphere at a personal level but a lot of career grumbling. It seemed to suit people that were looking for a quiet life.

    Cons

    Really slow to change anything and the bureaucracy was heavy. A lot of effort seemed to be around managing how targets were reported rather than building the business itself as this was easier than implementing actual change. Because of this I didn't feel I was increasing my personal skill set and would learn more at other companies.

    Advice to ManagementAdvice

    Set clear goals and let employees work to those. Management should focus on making sure the tools and systems are in place and avoid having too many 'interested' decision makers about. Make sure the focus is on what will affect the game, not hot topics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Bureaucratic environment where self-promotion is valued over effectiveness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risks Manager in Sydney (Australia)
    Current Employee - Risks Manager in Sydney (Australia)

    I have been working at Westpac Banking full-time (more than 3 years)

    Pros

    Convenient location, fair HR policies (e.g. parental benefits), investment in staff training, well known brand

    Cons

    Uninspiring management, lack of innovation, poor long term prospects for company, dependency on outsourced providers for most technology aspects

    Advice to ManagementAdvice

    Install some younger management staff to update the culture and technology awareness

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great work environment but poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in Sydney (Australia)
    Former Employee - Senior Product Manager in Sydney (Australia)

    I worked at Westpac Banking full-time (more than 10 years)

    Pros

    Great new work environments, fair pay, generally young and fun people to work with

    Cons

    Leadership has made several poor decisions and is on the wrong path with its multi-brand strategy.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westpac Banking

    Pros

    Work life balance is right

    Cons

    poor mid - senior management

    Advice to ManagementAdvice

    learn to delegate

    Doesn't Recommend
    Approves of CEO
  10.  

    Ordinary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Channel Manager in Sydney (Australia)
    Former Employee - Channel Manager in Sydney (Australia)

    I worked at Westpac Banking

    Pros

    There is a great team of people which makes it easy to work with.
    Some great oppurunities are in front of Westpac and it was exciting to see things get done, sometimes

    Cons

    Difficulty with management who control everything and if it doesn't suit their own objectives it gets crushed
    Slow and beaurocratic, while this can be relevant for such a regulated industry it does make it difficult at times to be productive

    Advice to ManagementAdvice

    Remove some of the red tape which makes innovation and development difficult.
    Identify when senior management are not performing and the advice that is given by their direct reports and take action.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Promotions are given to staff who 'suck up' to their managers and talk themselves up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Compliance Manager in Sydney (Australia)
    Former Employee - Compliance Manager in Sydney (Australia)

    I worked at Westpac Banking

    Pros

    Flexible working hours was one of the reasons why I stayed in Westpac. It allowed me to achieve work/life balance.
    Westpac provides study assistance to employees seeking to improve their skills through undergraduate and post graduate studies.

    Cons

    There are too many 'chiefs' and not enough 'indians' to do the jobs at the coal-face. There is a persistent culture in Westpac to create pyramid structures and numerous management layers which does not really assist in information dissemination and transparency in decision-making processes.

    There are people in senior management who are technically superior in their area of expertise but extremely lacking in people management and coaching skills. Senior management appear to be internally focused on nurturing their careers and not as much on nurturing the careers of the people reporting to them.

    Advice to ManagementAdvice

    Over the years, Westpac has changed from an employer who looked after all of its employees to an employer whose main priority is to please shareholders. Westpac only plays lip service to its espoused values. Every year there is a restructure and every year, good people leave the organisation out of frustration of disillusionment. What happened to Westpac's honesty and integrity in the way it deals with its employees?

    Doesn't Recommend
    Disapproves of CEO

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