Westpac Banking
3.4 of 5 74 reviews
www.westpac.com.au Sydney, Australia 5000+ Employees

Westpac Banking Reviews

Updated Jun 28, 2014
Westpac Banking – Sydney – “Westpac Community Day”

All Employees Current Employees Only

3.4 74 reviews

                             

78% Approve of the CEO

Westpac Banking Managing Director and CEO Gail P. Kelly

Gail P. Kelly

(46 ratings)

69% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
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    bureaucratic project management

    Project Manager (Former Employee)
    Sydney (Australia)

    Prosplenty of opportunities, large organisation

    ConsWhere I was, the PMs were consistently disempowered, due to multiple layers of senior management being directly involved - i.e. portfolio director / program manager / finally the PM. The outcome was far from nimble project management - more like a standard business area.
    Also, (where I was) Change Managers have separate reporting structure and the outcome was (in one extreme case) that the change manager felt like he was above the team, which did not go unnoticed by the team, and meant the PM had an additional stakeholder to be 'managed'.

    No, I would not recommend this company to a friend

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    Good people, bad management

    Analyst (Current Employee)
    Sydney (Australia)

    ProsFriendly people
    Good teamwork
    Wide variety of work
    Flexible work/life balance

    ConsNo link between effort, performance and reward
    Low pay/benefits
    Rampant favouritism

    Advice to Senior ManagementAppraisals need more transparency

    No, I would not recommend this company to a friend

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    A deceitful culture

    Human Resources (Former Employee)
    Sydney (Australia)

    ProsLarge enough to provide workplace flexibility

    ConsHas a culture where it appears that people are agreeing, smiling and saying yes whilst actually working out how to prevent the activity from happening

    Advice to Senior ManagementPromote honesty and integrity from the top

    No, I would not recommend this company to a friend

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    Highly political, focus on governance/process rather than achieving outcomes, cronyism, rewards style over substance

    Project Roles (Former Employee)
    Sydney (Australia)

    ProsWestpac Group's many businesses (St George, BTFG, Rams, BankSA, Asgard, etc) provide great opportunity to move across retail and business banking brands, as well as into wealth management and financial advice industries.

    Great place to work in projects as PM or BA because there are always projects going on within the different brands, and industries under the Westpac banner.

    ConsProbably the worst culture I've ever experienced. Culture of credit-stealing, cronyism, politics. Rewards and promotes people who are loud and arrogant over people who are intelligent yet humble.
    Extremely political environment, no one wants to take accountability but everyone wants authority over decisions, and be a 'sign off'.
    Westpac want to be the number 1 service provider in Australia, yet are no better than number 2 in any major market. And they're only number 2 in markets where their size helps them compete.
    Westpac people actually think Westpac is a really smart and successful organisation. It's not. It's competitive by virtue of its size.

    Advice to Senior ManagementTry to change the Westpac Bank culture towards a BTFG or even St George culture. Leave those brands and their businesses alone - there is a reason you bought them.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Mixed experiences. Plenty of great people but it did feel like there is too much dead wood in there.

    Anonymous Employee (Former Employee)
    Sydney (Australia)

    ProsThey are trying to be an employee friendly bank. They want to look after their staff and give them flexibility and a good work/life balance. Depending on team this could be the case or it could be lip service only so it is worth getting clear views from your manager.

    On the whole there was a healthy atmosphere at a personal level but a lot of career grumbling. It seemed to suit people that were looking for a quiet life.

    ConsReally slow to change anything and the bureaucracy was heavy. A lot of effort seemed to be around managing how targets were reported rather than building the business itself as this was easier than implementing actual change. Because of this I didn't feel I was increasing my personal skill set and would learn more at other companies.

    Advice to Senior ManagementSet clear goals and let employees work to those. Management should focus on making sure the tools and systems are in place and avoid having too many 'interested' decision makers about. Make sure the focus is on what will affect the game, not hot topics.

    No, I would not recommend this company to a friend

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    Bureaucratic environment where self-promotion is valued over effectiveness

    Risks Manager (Current Employee)
    Sydney (Australia)

    ProsConvenient location, fair HR policies (e.g. parental benefits), investment in staff training, well known brand

    ConsUninspiring management, lack of innovation, poor long term prospects for company, dependency on outsourced providers for most technology aspects

    Advice to Senior ManagementInstall some younger management staff to update the culture and technology awareness

    No, I would not recommend this company to a friend

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    Great work environment but poor leadership

    Senior Product Manager (Former Employee)
    Sydney (Australia)

    ProsGreat new work environments, fair pay, generally young and fun people to work with

    ConsLeadership has made several poor decisions and is on the wrong path with its multi-brand strategy.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Stressful

    Anonymous Employee (Former Employee)

    ProsWork life balance is right

    Conspoor mid - senior management

    Advice to Senior Managementlearn to delegate

    No, I would not recommend this company to a friend

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    Ordinary

    Channel Manager (Former Employee)
    Sydney (Australia)

    ProsThere is a great team of people which makes it easy to work with.
    Some great oppurunities are in front of Westpac and it was exciting to see things get done, sometimes

    ConsDifficulty with management who control everything and if it doesn't suit their own objectives it gets crushed
    Slow and beaurocratic, while this can be relevant for such a regulated industry it does make it difficult at times to be productive

    Advice to Senior ManagementRemove some of the red tape which makes innovation and development difficult.
    Identify when senior management are not performing and the advice that is given by their direct reports and take action.

    No, I would not recommend this company to a friend

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    Promotions are given to staff who 'suck up' to their managers and talk themselves up.

    Compliance Manager (Former Employee)
    Sydney (Australia)

    ProsFlexible working hours was one of the reasons why I stayed in Westpac. It allowed me to achieve work/life balance.
    Westpac provides study assistance to employees seeking to improve their skills through undergraduate and post graduate studies.

    ConsThere are too many 'chiefs' and not enough 'indians' to do the jobs at the coal-face. There is a persistent culture in Westpac to create pyramid structures and numerous management layers which does not really assist in information dissemination and transparency in decision-making processes.

    There are people in senior management who are technically superior in their area of expertise but extremely lacking in people management and coaching skills. Senior management appear to be internally focused on nurturing their careers and not as much on nurturing the careers of the people reporting to them.

    Advice to Senior ManagementOver the years, Westpac has changed from an employer who looked after all of its employees to an employer whose main priority is to please shareholders. Westpac only plays lip service to its espoused values. Every year there is a restructure and every year, good people leave the organisation out of frustration of disillusionment. What happened to Westpac's honesty and integrity in the way it deals with its employees?

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Westpac Banking reviews and ratings — including employee satisfaction and approval rating for Westpac Banking CEO Gail P. Kelly. All 15 reviews posted anonymously by Westpac Banking employees.