Westpac Banking Reviews

Updated April 21, 2015
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2.0
19 Reviews
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Westpac Banking Managing Director and CEO Gail P. Kelly
Gail P. Kelly
9 Ratings

19 Employee Reviews

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  1. Silos, a very political organisation with a groupthink mentality, this is the best way because this is how we do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director in Sydney (Australia)
    Former Employee - Associate Director in Sydney (Australia)

    I worked at Westpac Banking full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    large market share, strong balance sheet,

    Cons

    large organisation with often competing objectives, very frustrating to achieve change.

    Advice to Management

    Work cooperatively, listen to core values and live them

  2. Helpful (1)

    Appalling, cut-throat environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Westpac Banking

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Better pay than in other banks

    Cons

    Appalling, dehumanized, cut-throat environment. Paradise for corporate psychopaths.

    Advice to Management

    Get some people management skills

  3. Helpful (1)

    software developer

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Westpac Banking as a contractor (More than a year)

    Pros

    they pay relatively good rate

    Cons

    cumbersome security decreases productivity,
    politics,

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Westpac

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personnel Banker in Somerville (Australia)
    Current Employee - Personnel Banker in Somerville (Australia)

    I have been working at Westpac Banking full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    positive to employ but Somerville Westpac has a low population so sacks workers because they say they don't perform personal banker employed 6 months then fired . they Westpac don't want tellers also .they blame the staff who work in the region just so regional manages keep there jobs ,

    Cons

    sell to the educated public about bank products

    Advice to Management

    Get real with areas that have small communities when there is only a fixed mindset to sell to who . when the demographic is poor to .

  6. Helpful (2)

    bureaucratic project management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager in Sydney (Australia)
    Former Contractor - Project Manager in Sydney (Australia)

    I worked at Westpac Banking as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    plenty of opportunities, large organisation

    Cons

    Where I was, the PMs were consistently disempowered, due to multiple layers of senior management being directly involved - i.e. portfolio director / program manager / finally the PM. The outcome was far from nimble project management - more like a standard business area.
    Also, (where I was) Change Managers have separate reporting structure and the outcome was (in one extreme case) that the change manager felt like he was above the team, which did not go unnoticed by the team, and meant the PM had an additional stakeholder to be 'managed'.

  7. Helpful (3)

    Good people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Sydney (Australia)
    Current Employee - Analyst in Sydney (Australia)

    I have been working at Westpac Banking full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Friendly people
    Good teamwork
    Wide variety of work
    Flexible work/life balance

    Cons

    No link between effort, performance and reward
    Low pay/benefits
    Rampant favouritism

    Advice to Management

    Appraisals need more transparency

  8. Helpful (2)

    A deceitful culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Sydney (Australia)
    Former Employee - Human Resources in Sydney (Australia)

    I worked at Westpac Banking full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Large enough to provide workplace flexibility

    Cons

    Has a culture where it appears that people are agreeing, smiling and saying yes whilst actually working out how to prevent the activity from happening

    Advice to Management

    Promote honesty and integrity from the top

  9. Helpful (3)

    Highly political, focus on governance/process rather than achieving outcomes, cronyism, rewards style over substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Roles in Sydney (Australia)
    Former Employee - Project Roles in Sydney (Australia)

    I worked at Westpac Banking full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Westpac Group's many businesses (St George, BTFG, Rams, BankSA, Asgard, etc) provide great opportunity to move across retail and business banking brands, as well as into wealth management and financial advice industries.

    Great place to work in projects as PM or BA because there are always projects going on within the different brands, and industries under the Westpac banner.

    Cons

    Probably the worst culture I've ever experienced. Culture of credit-stealing, cronyism, politics. Rewards and promotes people who are loud and arrogant over people who are intelligent yet humble.
    Extremely political environment, no one wants to take accountability but everyone wants authority over decisions, and be a 'sign off'.
    Westpac want to be the number 1 service provider in Australia, yet are no better than number 2 in any major market. And they're only number 2 in markets where their size helps them compete.
    Westpac people actually think Westpac is a really smart and successful organisation. It's not. It's competitive by virtue of its size.

    Advice to Management

    Try to change the Westpac Bank culture towards a BTFG or even St George culture. Leave those brands and their businesses alone - there is a reason you bought them.

  10. Helpful (3)

    Mixed experiences. Plenty of great people but it did feel like there is too much dead wood in there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Westpac Banking full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They are trying to be an employee friendly bank. They want to look after their staff and give them flexibility and a good work/life balance. Depending on team this could be the case or it could be lip service only so it is worth getting clear views from your manager.

    On the whole there was a healthy atmosphere at a personal level but a lot of career grumbling. It seemed to suit people that were looking for a quiet life.

    Cons

    Really slow to change anything and the bureaucracy was heavy. A lot of effort seemed to be around managing how targets were reported rather than building the business itself as this was easier than implementing actual change. Because of this I didn't feel I was increasing my personal skill set and would learn more at other companies.

    Advice to Management

    Set clear goals and let employees work to those. Management should focus on making sure the tools and systems are in place and avoid having too many 'interested' decision makers about. Make sure the focus is on what will affect the game, not hot topics.

  11. Helpful (4)

    Bureaucratic environment where self-promotion is valued over effectiveness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risks Manager in Sydney (Australia)
    Current Employee - Risks Manager in Sydney (Australia)

    I have been working at Westpac Banking full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Convenient location, fair HR policies (e.g. parental benefits), investment in staff training, well known brand

    Cons

    Uninspiring management, lack of innovation, poor long term prospects for company, dependency on outsourced providers for most technology aspects

    Advice to Management

    Install some younger management staff to update the culture and technology awareness

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