Westpac Banking

  www.westpac.com.au
  www.westpac.com.au

Westpac Banking Reviews

Updated October 22, 2014
Updated October 22, 2014
88 Reviews
3.6
88 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Westpac Banking Managing Director and CEO Gail P. Kelly
Gail P. Kelly
50 Ratings

Review Highlights

Pros
  • If you're willing to work hard and efficiently then your work life balance can be fantastic (in 18 reviews)

  • plenty of opportunities, large organisation (in 4 reviews)


Cons
  • No responsibility taken by senior management - finger is always pointed at others (in 7 reviews)

  • This is the domestic commercial bank for people who want work life balance (in 3 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Many good things are overshadowed by larger on-going problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Business Analyst in Adelaide (Australia)
    Former Employee - Technical Business Analyst in Adelaide (Australia)

    I worked at Westpac Banking full-time (more than 3 years)

    Pros

    Great people, effective training. Absolutely fantastic community service (ie fund raisers etc)

    Cons

    Not very flexible rostering, Very outdated software, upper management cares to much about numbers and not customer perception when it comes to performance reviews. So much red tape between departments make simple tasks very hard. Some departments can be very toxic. More recently off-shoreing so many jobs.

    Advice to ManagementAdvice

    Start supporting Australia as you claim you do by keeping jobs in Australia. Listen to the staff more. Work on identifying toxic departments and work to solve their issues. Keep up the great work with charity etc!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Sydney (Australia)
    Former Employee - IT Manager in Sydney (Australia)

    I worked at Westpac Banking as a contractor (less than an year)

    Pros

    Some great people, socially the organisation is very focused on community etc, lots of staff involvement in charity works etc

    Cons

    Too many 'compartments' - hard to get things completed, even the 'no-brainers' get knocked back.

    Advice to ManagementAdvice

    Listen - be proactive and involve the staff

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    unless you are at the top its a hell of a ride at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westpac Banking full-time (more than 5 years)

    Pros

    Depending on the area, team and manager it can be sometimes satisfying.

    Cons

    Us and them attitude.. "Management" and "workers" divide is very prevalent. Top heavy and too many "consultants. Outsourcing of many of the functions has created some very inefficient processes.

    Advice to ManagementAdvice

    do you really need that many layers of management ?

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Big corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Sydney, NS (Canada)
    Former Employee - IT Manager in Sydney, NS (Canada)

    I worked at Westpac Banking full-time (more than 3 years)

    Pros

    Less budget constraint comparing with many other companies.

    Cons

    A lot of politics between individual teams.

    Advice to ManagementAdvice

    Employee engagement

    No opinion of CEO
  6.  

    Good intent but patchy culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westpac Banking

    Pros

    Good benefits incl. for family
    Executive focus on equality and diversity

    Cons

    Culture is inconsistent, some departments very toxic
    Very tough to hit targets in some areas where budget is extremely tight; some areas are much better funded

    Advice to ManagementAdvice

    Focus on culture; work on eradicating those many toxic microclimates

  7.  

    career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westpac Banking

    Pros

    Depands on the area you are working, good coaching.

    Cons

    slow moving of carrer path.

    Recommends
    Negative Outlook
  8.  

    Good work/life balance, but uninspiring management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Sydney (Australia)
    Current Employee - Senior Product Manager in Sydney (Australia)

    I have been working at Westpac Banking full-time (more than an year)

    Pros

    Relaxed culture
    good work/life balance
    diverse workplace

    Cons

    Bureaucratic and self-interested management
    Reluctant to promote internally (to middle/upper management)
    Limited international opportunities
    average pay and (dollar) benefits
    inadequate resourcing for important teams

    Advice to ManagementAdvice

    Invest some serious money in technology - it is the future of banking and you will be left behind by your rivals

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Good benefits and work/ life balance but not a place to be inspired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westpac Banking full-time (more than an year)

    Pros

    Large organisation with lots of opportunities for a varied career across a different departments. Many employees have built their entire career at Westpac .
    Reasonable pay & rewards
    Good for promoting women in leadership
    Good work/ life balance

    Cons

    Slow pace, general lack of urgency
    Decision by committee can be challenging when trying to deliver at pace
    Old organisation with old processes and ways of doing things. You are encouraged to " challenge the status quo " but when you have the courage to do this it can sometimes become quite a hostile environment.
    Lack of team work, team camaraderie across departments - lots of silos

    Recommends
    Approves of CEO
  10.  

    interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Manager in Sydney (Australia)
    Former Employee - Credit Manager in Sydney (Australia)

    I worked at Westpac Banking full-time (more than 10 years)

    Pros

    Good working conditions, flexible employer, structures becoming very flat which creates a void for promotion with middle to senior management within increasingly difficult to obtain , hence why so many staff interchange between major employees - to get advancement

    Cons

    Rewards for Sales people in Management & Senior Management far greater then to those in direct face to face roles - needs to be a better balance of Reward. If not in sales, likely miss out on variable payment, even though KPI's met

    Advice to ManagementAdvice

    more equitable slice of Bonus pool to the actual front line

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good company with solid grwoth profile but lots of red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westpac Banking full-time (more than 8 years)

    Pros

    Great CSR record and DNA within the organisation

    Cons

    Restructures every 4-6 months make it hard for real progress to be made

    Advice to ManagementAdvice

    Hang onto your good people

    Recommends
    Positive Outlook
    Approves of CEO

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