Whataburger

  www.whataburger.com
  www.whataburger.com

Whataburger Reviews

Updated December 14, 2014
Updated December 14, 2014
173 Reviews
3.5
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whataburger CEO Preston Atkinson
Preston Atkinson
61 Ratings

Review Highlights

Pros
  • Flexible hours, if in need of all forty hours or just twenty the hours are always there (in 6 reviews)

  • Pretty good pay and benefits after 3 months (in 6 reviews)


Cons
  • quality of life poor schedule makers (in 3 reviews)

  • Its a 24 hr restaurant long shifts (in 4 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not for the weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Pensacola, FL
    Current Employee - General Manager in Pensacola, FL

    I have been working at Whataburger

    Pros

    There are many great people.

    Cons

    As a general manager, if an assistant manager doesn't show up guess who gets to work an extra 10 hour shift? No work/life balance. Worked at company for years until corporate bought back the franchises in our area. That's when things went down hill.

    Advice to ManagementAdvice

    Ensure that the restaurants always have enough managers to cover 24 hour operations. It is ridiculous for a restaurant to be short a manager for 6 months to a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Stephenville, TX
    Current Employee - Team Member in Stephenville, TX

    I have been working at Whataburger part-time (less than an year)

    Pros

    pay is above average compared to other fast food chains
    works well around school schedule and requests off
    Payday every week
    Never have to work same position (grill, fry station, register) Good if you get bored of same job

    Cons

    Sometimes no breaks if you work during the afternoon
    Very fast paced
    very easy to fall behind rushes, which can last anywhere between 30min to 2hrs
    Pushed to work faster alot
    Never get to work same position (grill, fry station, register) Bad if you hate being trained on something new every week

    Advice to ManagementAdvice

    develop a new system in kitchen that prevents falling behind tickets so easily

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Decent for a first time job - Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Odessa, TX
    Former Employee - Crew Member in Odessa, TX

    I worked at Whataburger full-time (less than an year)

    Pros

    Was given a good starting pay due to my location.

    Cons

    The location had poor management and the employees were never on time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Corpus Christi, TX
    Current Employee - Team Member in Corpus Christi, TX

    I have been working at Whataburger full-time (more than an year)

    Pros

    Hours hours hours hours hours

    Cons

    Pay pay pay pay pay

    Advice to ManagementAdvice

    Sucks

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Ok place to work. Good chance of moving up

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whataburger

    Pros

    Great opportunity to advance
    Good starting pay
    Lots of hours

    Cons

    Staffing is always an issue customers are very rude. They do everything possible to make sure you dont get good raises. Very long shifts as manager. A lot of stress for a entry level job.

  7.  

    not that good H.R

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whataburger

    Pros

    they work as a team and family

    Cons

    busy, they are making good money

  8.  

    Motivated individuals working for a family owned company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager II in Avondale, AZ
    Former Employee - Manager II in Avondale, AZ

    I worked at Whataburger full-time (more than an year)

    Pros

    Good bonuses for reaching goals. Great customer service training. Everyone gets Christmas off. Management can be extremely flexible with hours. Good back office systems.

    Cons

    Fast Food Industry stigma. 50 Hour weeks. 24 hour business. Barely started training videos company wide, but unable to effectively train above manager level.

    Advice to ManagementAdvice

    A more formal training environment

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at Whataburger full-time (more than an year)

    Pros

    Good Pay, good insurance, good food

    Cons

    quality of life poor schedule makers

    Advice to ManagementAdvice

    be more fair and considerate

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Sachse, TX
    Former Employee - Cashier in Sachse, TX

    I worked at Whataburger part-time (more than an year)

    Pros

    You got a review every 6 months which is a good thing. If you worked real hard, you could move up in the company. This culture of the office was very diverse.

    Cons

    I faced some challenges of working with irritated customers. There was also a lot of favoritism with the managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Experienced in customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Serivse in San Antonio, TX
    Current Employee - Customer Serivse in San Antonio, TX

    I have been working at Whataburger full-time (more than 3 years)

    Pros

    Great work environment and friendly people

    Cons

    rigid corporate structure, inflexible hours

    Advice to ManagementAdvice

    People are paid below average for what they are worth, and great people are not paid great wages.

    Recommends
    Positive Outlook
    Approves of CEO

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