Whirlpool Reviews

Updated July 21, 2014
Updated July 21, 2014
401 Reviews

3.5
401 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whirlpool Chairman and CEO Jeff M. Fettig
Jeff M. Fettig
260 Ratings

Review Highlights

Pros
  • In general, the work-life balance is above average compared to other large companies (in 26 reviews)

  • Whirlpool is a great place to be in marketing or finance (in 16 reviews)


Cons
  • Poor work/life balance except for those who are part of the inner circle of cronies (in 16 reviews)

  • Wish that upper management was more open to flexible work arrangements (in 10 reviews)

More Highlights

30 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A dinosaur heading to the boneyard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Account Manager  in  Los Angeles, CA
    Former Employee - Contract Account Manager in Los Angeles, CA

    I worked at Whirlpool full-time for more than 10 years

    Pros

    Work 3 days a week, company card to expense fast food for client lunches, mileage payments, fly under the radar with ease

    Cons

    Horrible sales direction, poor training, CEO is awful, VP of Sales is clueless, corporate is in a ghetto small town that is stuck in the 90's, the company lays off employees to help the bottom line instead of cutting spending.

    Advice to ManagementAdvice

    Until CEO is ousted there is no advice that will matter. Company is watching the competition surpass in innovation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    I've gotten to know the ups and downs of working in a factory and also the importance of customer satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Operator  in  Clyde, OH
    Current Employee - Production Operator in Clyde, OH

    I have been working at Whirlpool full-time for more than 10 years

    Pros

    paid vacations, health insurance benefits and 401k.

    Cons

    how dis -satisfied the Advisors are at all times. No appreciation is ever shown, unless its a certain day of the year that they receive their bonus checks. The only way to get to promoted to a higher position, is if you're married to or dating a person high up on the ladder.

    Advice to ManagementAdvice

    If profit sharing and pensions were once again given to the hourly employees, there would be better quality products put out--they would once again start to care . Also if advisors were to speak to employees for other reasons except to let them know that they're doing something wrong, employee morale would be a lot better.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Not pleasant, unfulfilling, unexciting, frustrating to the point of abandonment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Receivable  in  Saint Joseph, MI
    Former Employee - Accounts Receivable in Saint Joseph, MI

    I worked at Whirlpool full-time for less than a year

    Pros

    Great benefits. If you are able to follow the rules and keep your head down, not rocking the boat, you will do fine.

    Cons

    Too many to list -- just too many.

    Advice to ManagementAdvice

    They won't listen

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very strange place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Contract Lab Technician  in  Saint Joseph, MI
    Former Employee - Contract Lab Technician in Saint Joseph, MI

    I worked at Whirlpool

    Pros

    Family oriented
    Very laid back
    Always some sort of function or meeting going on
    Free monthly blood pressure checks
    Numerous health related fairs

    Cons

    Very bad PMP review system, needs improvement
    Interview process is time consuming and they are very slow at making hiring decisions
    They don't have an organized system that would allow contract employees a fair opportunity to be hired in

    Advice to ManagementAdvice

    Your lower level management needs some serious guidance as they are wasting much time and money doing constant interviewing hiring of both regular and contract employees. I have seen whole departments tied up for weeks, sometimes over a month performing interviews, then the hiring manager has a hard time making a decision. This process could ultimately scare potential good candidates away. You are not effectively using the many contract agencies to your advantage in order to save valuable man hours, time and money. Why not allow the agencies to do the HR interviews and choosing of people rather than by many managers who have no clue or simply don't really want to? After all, these are contractors and you can send them back any time you feel they are not working out for you. Agencies are there to help you and help you cut costs. The interview process in place defeats the whole purpose.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Culture problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Benton Harbor, MI
    Current Employee - Anonymous Employee in Benton Harbor, MI

    I have been working at Whirlpool

    Pros

    Compensation higher than average
    Global presence with opportunities for international travel
    Opportunities for advancement if willing to make sacrifices
    Appliance discounts

    Cons

    Family work balance impossible
    Unrealistic objectives
    Silo mentality, not a lot of collaboration outside work groups
    Leadership instability due to short tenures in positions

    Advice to ManagementAdvice

    Focus on your best assets, your people, even in poor econonic times when it's easier to do the opposite. If your company strategy is to be in every home, everywhere, then it should be in support of every family living in every home, which is not represented in your corporate culture.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    The Decline Is Accelerating - STAY AWAY!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Benton Harbor, MI
    Current Employee - Anonymous Employee in Benton Harbor, MI

    I have been working at Whirlpool

    Pros

    - Great portfolio of brands
    - Wonderful business sectors served
    - By and large used to have a good corporate culture

    Cons

    - If you like weekly beatings, this is the place for you!
    - The corporate culture has hardened and there is no job security here
    - Whirlpool is losing to Asian competitors in technology, engineering and marketing
    - Jeff Fettig is not providing any vision to turn the company around - except cost cut!
      (and cost cutting is NOT a strategy!)

    Advice to ManagementAdvice

    Whirlpool absolutely has the potential to be a leader in the appliance industry, and once upon a time it was a wonderful place to work. No longer. It is full of duplicitous executives (espicially HR leadership) who are rewarded for short term gain and cost take out. Until this fundamentally changes, my advise to potential employees is to STAY AWAY!!!

    Disapproves of CEO
  8. 2 people found this helpful  

    Company's health deteriorates under the guidance of CEO Jeff Fettig.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Benton Harbor, MI
    Former Employee - Anonymous Employee in Benton Harbor, MI

    I worked at Whirlpool

    Pros

    It looks good on a resume and Whirlpool's benefits are competitive.

    Cons

    Lack of stability. A requirement that you hold a position a minimum of 18 months before moving across departments. Managers are often promoted because there are no other options. Managers are incredibly incompetent. The pattern seems to be promote if successful within 3 months, thereby never acheiving a thorough knowledge of a position in such a way that you can champion it. The work spaces themselves are very small -- for example, a cube about 4 X 5. Lower level employees with absolutely no compunction to do an excellent job -- just whatever is required to get by. The use of software that really doesn't fit the application, but having spent an incredible amount on the software, they feel compelled to use it. And the biggest downside is that upper level managers seem to think that decision making is best without the input of the individual contributors -- those people at the bottom that actually do the work. Amazingly they don't even think to solicit the input of the contributor who can provide the very best information to make the most informed decision.

    Advice to ManagementAdvice

    Crack the mold for the people you are looking for. Next time you lay people off, lay off 20% more so that you can add back employees who have never crossed a Whirlpool threshold. And keep those fresh, non-Whirlpool bred people on the payroll long enough to let them bring new life to your company. You are dying a quick death and you've lost touch with reality. Apart from that recommendation, how about taking VP's and having them schedule random, weekly lunches with individual contributors -- to find out what is really going on in the trenches.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Perception is reality. Manage your perception carefully. Get into a group quick.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Brand Manager  in  Benton Harbor, MI
    Former Employee - Associate Brand Manager in Benton Harbor, MI

    I worked at Whirlpool

    Pros

    New college grads get a chance to learn in ongoing projects.

    Cons

    Too much politics. Perception is everything. If one person is dissatisfied with you, he/she can ruin it for you by collabrating with their friends. Manage your perception well. Read power and politics books and see Footloose and Score to understand the towns.

    Advice to ManagementAdvice

    Be more open minded about ideas from employees and remember your time when you started at Whirlpool and how difficult it was to fit in. If you have the power, change the culture to be more inclusive since you are losing a lot of money by not doing so. When employee problem happen, make sure to involve an independent coach since not everyone understands Whirlpool coming in. Keep HR away from employees and hire managers who have demonstrated developing talent. Put them through some kind of a objective test before assigning responsibility.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Overworked Sales Force

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Whirlpool

    Pros

    Its a good resume builder

    Cons

    the job overtakes your life. They expect way too much out of the sales force and their is no consideration of work/life balance. Corprate continues to add responsibliities without taking less important responsibilities away. Working 60-70hr weeks every week is not worth it!!!! The training is not effective and this leads to being overworked. Too much time is spent trying to figure out how to do the job. Training and job expectations are not communicated well at all.

    Advice to ManagementAdvice

    To pay more attention to what is going on in the field. Decisions concerning the sales force should not be made at corporate without fully understanding the effect on the sales force and their accounts. Have realistic expectations and communicate them more efficienctly. Most reps have no idea what is going on. There are too many changes made without communicating why or the importance of the change.

    Doesn't Recommend
    No opinion of CEO

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