Whitbread

  www.whitbread.co.uk
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Whitbread Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.0 24 reviews

75% Approve of the CEO

Whitbread Chief Executive Officer Andy Harrison

Andy Harrison

(4 ratings)

50% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Hard work but fun people to work with.

    Waiter (Current Employee) Rainham, London, England (UK)

    ProsI love the people i work with, and seeing regular customers every weekend.

    ConsTheir is no communication between kitchen and FOH, and I clean areas that become messy the next day.

    Advice to Senior ManagementTheir needs to be a better understanding of what is required to work in kitchen and FOH, so that communication is stronger. The whole building needs to be kept clean at all times, and every weekend I work, i try and do a deep clean of as much of the building as I can, but I come in the next weekend to see that no one has respected it and have made it messy again.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good place to work

    Receptionist (Current Employee) Falkirk, Scotland (UK)

    ProsIncentives are good and flexible with hours

    ConsNot always trained in a good way

    Advice to Senior ManagementTreat people a little more like humans

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Anonymous Employee (Current Employee)

    Prosgrowing fast, great opportunities. Good management, Inovative, Freindly

    Consbig company culture, limited opotunity for specilists

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Underpaid, understaffed, slave drivers.

    Chef (Current Employee) Dover, England (UK)

    ProsI work with some awesome people, they are the only thing that keeps me sane in this heat filled, artificial light filled box, Whitbread like to call a kitchen.

    ConsI have worked in the company for over 5 and a half years, I have been on minimum wage since starting. I work in the kitchen, I am able to do every single role, I even started on the bar just to get my experience up. Do I get a pay rise, no. I don't even get tips because I work in the kitchen, I am on the same wage as front of house staff, but they get tips. They change the menu every couple of months, because the people in head office who have never worked a day in a restaurant think their ideas are fantastic, but when they launch they sink faster than the Titanic. They expect us to do even more, work even harder than we already are, without giving us any incentive to work harder. We are heavily understaffed ALL the time, and then the manager wonders why we get bad reviews. We are constantly being told that we have no hours to spend, so we can't have any more staff in, yet they employ more people and cut everyones hours down. Our general manager works two days a week, and then moans about how nothing is getting done (WHEN IT IS! He just doesn't see it because he's never there!)

    Advice to Senior ManagementListen to your staff, the majority have worked there a hell of a long time and tend to know alot more than you think, you might be able to learn to something or get better results if you actually listened.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Barista whitbread

    Barista (Current Employee) Glasgow, Scotland (UK)

    ProsSeen many people progress through the company internally.

    ConsManagement sometimes lacking in supporting a bar team.

    Advice to Senior ManagementEquality with shifts. All staff should be rotated around the Rota; instead of bar staff given consistently longer shifts with less tips.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The worst company I have ever worked

    Waiter (Current Employee)

    Proswell, really difficult to find any. only one thing may be positive if your work as waiter/waitress - tips, otherwise well underpaid job for work you doing.

    Consstaff meals/drinks - paid, unpaid breaks (it doesnt matter if you take one or not, till system will clock you out autoamticlly after 6 hours, for UNPAID 30 min) , loads of responsibilities (upselling, upsizing, cleaning, advertising, brand standard) for min wage, company doesnt care about their own workers, any good ideas how to improve your working place are ignored, the worst company i ve ever worked for!! No loyality to company, staff demotivated, no benefits to be a part of whitbread whatsoever,

    Advice to Senior Managementput more focus on yours staff not on the figuers - we are human not robots, appraciate our hard work,

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    learning

    Anonymous Employee (Current Employee)

    Prosbig, friendly, close to home

    Conslow wages no career options

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great place to work...

    Anonymous Employee (Current Employee)

    ProsFriendly people, relaxed and informal working environment, great benefits package with competitive bonus and Sharesave schemes. Great variety of brands to work with and progression across the company is actively encouraged

    ConsLocation of Head Office is difficult to reach by public transport and being in the middle of an industrial estate means it is not easy to get to shops etc at lunchtime

    Advice to Senior ManagementContinue innovating

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Typical restuarant behaviour

    Waitress (Current Employee) Leeds, England (UK)

    ProsYou are looked after quite well

    ConsMicromanaged by management teams and expectationsoften unacheivable

    Advice to Senior ManagementListen to employees more

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