Whitbread

  www.whitbread.co.uk
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Whitbread Reviews

Updated June 19, 2014
Updated June 19, 2014
28 Reviews

2.8
28 Reviews
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Whitbread Chief Executive Officer Andy Harrison
Andy Harrison
4 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Has more cons than pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bar Staff  in  Manchester, England (UK)
    Former Employee - Bar Staff in Manchester, England (UK)

    Pros

    The job was very social and friendly (with customers) it had a lot of potential to move up

    Cons

    Management let personal issues come before work related issues, lack of social life and favouritism when it comes to holidays. Hard to fit in

    Advice to ManagementAdvice

    You should choose your favourite employee to have time off, you should let people have more of a social life and let people settle in without it being a clique. Don't get personal when it comes to work matters.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Absolutely zero interest in what employee's have to say.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deputy General Manager
    Former Employee - Deputy General Manager

    Pros

    Potential to progress quickly if you are willing to put up with their TERRIBLE marketing strategies and lack of thought with everything they do.

    Cons

    If you work in Head Office it's a great job,..If you work in a restaurant or hotel, it is truly going to take your life away. There is a complete expectation for you to give everything to get nothing. I was once even offered a promotion with no pay rise at all, and the excuse was "It's for your development". More for less.
      I cannot begin to explain the atrocious lack of actual management at higher level. All they do is hide behind words that are meaningless. The policies and targets that are set clearly come from people that have never worked on a floor level. Having worked my way up from the bottom, in 3 years working for Whitbread, I have seen 14 managers get dismiised. This is all coming from someone that has worked in a restaurant, I have truly been astonished with the incompetance of almost all of the managers (Area Manager and above) over my time there.

    Advice to ManagementAdvice

    Work in one of your establishments before bringing out some ridiculous marketing or policy that pretty much forces people to work without breaks.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    I wouldn't advice my friends or family to work for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender, Barista, Waitress, Team Leader  in  London, England (UK)
    Former Employee - Bartender, Barista, Waitress, Team Leader in London, England (UK)

    Pros

    Best thing about working for whitbread was meeting people from pretty much all over the world and making new friends

    Cons

    Very low pay, staff is being treated like slaves pretty often, loads of empty promises and pretty much no perspective unless you're a friend of someone from higher management.

    Advice to ManagementAdvice

    mostly to understand that you work with people, not robots and try to treat them equally and recognise good job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Excellent training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress  in  London, England (UK)
    Former Employee - Waitress in London, England (UK)

    Pros

    The training day was great, to the point that I was able to land an excellent job elsewhere the very next day. Its a shame it took place after I had had enough of the business.

    Cons

    Heavily understaffed, if you are going to employ 18 year old's with limited life experience, mentor them properly, and train them at the beginning of employment, and not (in my case) at the end.

    Advice to ManagementAdvice

    Lead by example

  6.  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter  in  London, England (UK)
    Former Employee - Waiter in London, England (UK)

    Pros

    Weekly pay and lovely customers

    Cons

    Horrible Management, area manager doesn't pay attention to anyone and its everyone for themselves

    Advice to ManagementAdvice

    Get feedback from the lower members of staff on the management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Over worked and under paid. Short term bottom-line focus is a recipe for disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Leisure Manager  in  Chichester, England (UK)
    Former Employee - Leisure Manager in Chichester, England (UK)

    Pros

    Hard to say as nothing jumps to mind. I guess there is some comfort in knowing that the vast majority of your colleagues are in the same bad situation as you are. With a network as big as Whitbreads there is in theory a lot of opportunity for career advancement, however in reality unless you are an ass-kisser then you will get nowhere!

    Cons

    Poor salary. Understaffed and therefore very over worked. Working in an enviroinment where there is zero room for anything out of the norm to happen without serious consequence to operations, makes for an extremely stressful life. And when these types of issue are not standard across your competitors, you feel totally demotivated and no loyalty to the company.

    Advice to ManagementAdvice

    Look after your employees - think about their quality of work environment. Stop over working your people, and treat them as you would like to be treated

    Doesn't Recommend
    No opinion of CEO

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