Whitbread

  www.whitbread.co.uk
Work in HR? Unlock Free Profile

Whitbread Reviews

Updated May 15, 2014
All Employees Current Employees Only

3.0 24 reviews

75% Approve of the CEO

Whitbread Chief Executive Officer Andy Harrison

Andy Harrison

(4 ratings)

50% of employees recommend this company to a friend
5 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    rubbish. cheap pay

    Kitchen Manager (Former Employee) Christchurch, England (UK)

    Prosalways available for work, team work, lots of part time work, friendly, it was great team work with 20 odd years ago with fresh food with less microwave

    Consnot enough promotions, low pay, far too many youngters rather than older teams, too many paperwork which course less on customers interactions. far too many microwave food now compare to 20 years ago.

    Advice to Senior Managementout fronts teams get good tips and bonus money when customers gets good feedback. but kitchens team gets nothing considering they are the one who actually cooks food! all out front team take food out and place on table, that it. bit unfair on kitchen teams ,give them something on bonus on monthly basis

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Alright place to work

    Barman (Former Employee) Caernarfon, Wales (UK)

    ProsA nice friendly place to work with focus on training and development rather than a blame culture. Provide a nice working environment.

    ConsThe hours you can be expected to work are very long especially if you are on your feet all day. Work days end up being the same.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun working atmosphere but too many targets and management changes

    Front of House/Waiter (Former Employee)

    ProsOften the Front of House teams in the restaurants are quite young so this can make for a fun and sociable working life. Wages and the tip system is brilliant if you're a waiter - can double earnings. Lots of shifts and over-time usually available and people will be quite flexible about swapping shifts.

    ConsToo much brand standards to adhere to and which are changed too often. Sometimes feel the service is just too rigid and pushes individuality out of Front of House staff - can even take customer focus away from staff as they are under time and performance pressures. Management seems to change rather regularly in the restaurants, not very coherent for staff - and often favoritism and personal relationships get in the way of effective management.
    I also feel career progression is poor - many at the restaurant I worked at had worked there for years and despite pushing, were getting nowhere with progression.

    Advice to Senior ManagementStop changing the brand standards and the menus so often, or if you do, provide REAL training on these changes. Work on having slower turnover of management at each site, it's confusing for the team. Have a better talent spotting system for those wanting to progress into a career with the company.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ok as a first time job

    Barman (Former Employee)

    ProsThe shifts are very flexible, easy to pick up extra shifts if needed,
    A very good social side and incentives.

    ConsThere is not much room to progress, They can cut your shifts down to very few hours as long as the 6 week average matches your contract.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Typical restuarant behaviour

    Waitress (Current Employee) Leeds, England (UK)

    ProsYou are looked after quite well

    ConsMicromanaged by management teams and expectationsoften unacheivable

    Advice to Senior ManagementListen to employees more

Worked for Whitbread? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.