Whitbread

  www.whitbread.co.uk
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Whitbread Reviews

Updated May 16, 2014
All Employees Current Employees Only

3.0 24 reviews

75% Approve of the CEO

Whitbread Chief Executive Officer Andy Harrison

Andy Harrison

(4 ratings)

50% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Underpaid, understaffed, slave drivers.

    Chef (Current Employee) Dover, England (UK)

    ProsI work with some awesome people, they are the only thing that keeps me sane in this heat filled, artificial light filled box, Whitbread like to call a kitchen.

    ConsI have worked in the company for over 5 and a half years, I have been on minimum wage since starting. I work in the kitchen, I am able to do every single role, I even started on the bar just to get my experience up. Do I get a pay rise, no. I don't even get tips because I work in the kitchen, I am on the same wage as front of house staff, but they get tips. They change the menu every couple of months, because the people in head office who have never worked a day in a restaurant think their ideas are fantastic, but when they launch they sink faster than the Titanic. They expect us to do even more, work even harder than we already are, without giving us any incentive to work harder. We are heavily understaffed ALL the time, and then the manager wonders why we get bad reviews. We are constantly being told that we have no hours to spend, so we can't have any more staff in, yet they employ more people and cut everyones hours down. Our general manager works two days a week, and then moans about how nothing is getting done (WHEN IT IS! He just doesn't see it because he's never there!)

    Advice to Senior ManagementListen to your staff, the majority have worked there a hell of a long time and tend to know alot more than you think, you might be able to learn to something or get better results if you actually listened.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great team untill LEV strangled the business

    Deputy Manager/Kitchen Manager (Former Employee) Peterborough, England (UK)

    Prosgood bonuses and holiday entitlement

    ConsLEV , food quality, audits, length of shifts(not keeping to working time directives) no management pay rises for 4 years, no work life balance

    Advice to Senior Managementbranch manager was very good to work for for the first 8 years i was there but when he left it all went to pot ( no strength or direction).
    when i left no exit interview was set up . i feel cheated as i left the company working my full notice but left 6 weeks before the bonus was paid out and received none where as the kitchen manager was off work sick on full pay for over 8 months (which i had to act and work as both deputy manager and cover his roll working over 60 hrs a week) which i later found out that he was not processed as being off sick and he received the full bonus. and also took 9 weeks to receive my P45

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Horrible

    Reception Team Leader/Duty Manager (Former Employee)

    ProsMade good friends, able to move around UK

    ConsPay, Management, Hours, Shifts, Rest Breaks.

    Advice to Senior ManagementTreat staff with respect and reward them with achievable incentives.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The worst company I have ever worked

    Waiter (Current Employee)

    Proswell, really difficult to find any. only one thing may be positive if your work as waiter/waitress - tips, otherwise well underpaid job for work you doing.

    Consstaff meals/drinks - paid, unpaid breaks (it doesnt matter if you take one or not, till system will clock you out autoamticlly after 6 hours, for UNPAID 30 min) , loads of responsibilities (upselling, upsizing, cleaning, advertising, brand standard) for min wage, company doesnt care about their own workers, any good ideas how to improve your working place are ignored, the worst company i ve ever worked for!! No loyality to company, staff demotivated, no benefits to be a part of whitbread whatsoever,

    Advice to Senior Managementput more focus on yours staff not on the figuers - we are human not robots, appraciate our hard work,

    No, I would not recommend this company to a friend

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