WhiteHat Security

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WhiteHat Security Reviews

Updated Jun 26, 2014
All Employees Current Employees Only

2.9 48 reviews

71% Approve of the CEO

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Jeremiah Grossman

(14 ratings)

53% of employees recommend this company to a friend
12 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good solution and place in the market, but Management is a mess and putting business in jeopardy.

    Anonymous Employee (Current Employee)

    ProsSolid product for web application security and strong customer base, leading position in the market. Top leader is well liked, a visionary, and has full intent to improve the company and grow the business. WhiteHat has really good people doing most of the work and contributing to the bottom line.

    ConsThe convicts are running the asylum. High level management in sales is not business savvy or smart, and have no idea how to set up a model that works, run the ship, or grow the business. When in doubt, they lay people off and cause internal turmoil, leaving those left lacking confidence in their job stability or trust in management. Management does nothing to inspire employees, they sit in their ivory tower waiting for things to happen, and look down on the working class. They lay off good people, or panic and make drastic changes with no thought behind the repercussions - causing business and morale to further decline. Management is mainly perceived as incompetent. This company has no mission statement, no core values - they're a 13 year old company in start up mode. WhiteHat won't grow up without a roadmap for success.

    Advice to Senior ManagementStop laying people off and making employees your scapegoat, even after a quarter with positive revenue results. It is your incompetence and lack of leadership and vision that is causing business to decrease or not grow to expectations. Employees are quickly losing faith in your ability to run this company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Company doesn't know what it wants to do

    Anonymous Employee (Current Employee)

    Pros1. Relaxed work environment in the Threat Research Center(TRC).
    2. There is opportunity to learn, just don't expect the company to appreciate you learning new things.

    Cons1. Awful salary after several years - In the TRC you start low which makes sense, but after a few years don't expect to have a livable wage in The Bay Area. Your salary isn't tied to how well you do, it's how well liked you are by upper management. In TRC it seems one has to be apart of a certain clique in order to reap the benefits of pay.

    2. You are not valued in the slightest - Despite the department telling you the opposite, they want you to leave the TRC after two years. It doesn't matter if you're a value to the TRC, if you aren't friends with the right people they don't want you to stay. The company is now facing the dilemma that talented employees want more pay instead of leaving. It is apparent upper management has never had to deal with this before, and does not know how to handle this situation.

    3. Terrible upper management - The management in TRC is atrocious at the top. It seems they sit back and do nothing. Employees who come up with great ideas that would improve TRC are laughed out of the room. Employees have been told how bad an idea is and on many occasions have had their idea stolen. For example, an upper manager will come up with this "new" idea (the same one that somebody else was told "wouldn't work") and push it out into the department. They then will take credit for the idea without having to acknowledge the original person.

    4. TRC is efficient, rest of company is not - TRC knows what it wants to do and continuously works towards this goal. The rest of the company has no idea what it's doing and has no vision:
    a. Customer Support is a mess of misinformation and confusion
    b. Marketing has no idea what it's doing
    c. Development was a massive liability until recently
    d. Sales does not care about margins, only gross. This continuously hurts the company by the awful deals they make, which in turn costs the company profit.

    Advice to Senior ManagementQuit acting like a high school clique and get it together, you have a group of amazing individuals who are the sole reason this company is a success. Reward them with what they want and need in order to live in this area. The industry has changed and competitive pay is something that needs to be addressed, stop ignoring it and pull your head out of the sand.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Talented People, Poor Sales Leadership

    Anonymous Employee (Current Employee)

    ProsGreat story for building a Web Application Vulnerability program. Talented committed people in several areas of the company. Good CEO - visionary. Good benefits. Fair compensation plan. Collaborative good learning environment.

    ConsSales Leadership is arrogant, chooses to intimidate vs. encourage, deliberately chooses to play head games often ignoring questions, approvals, basic support requests. Condescending at times.

    Advice to Senior ManagementConsider taking a closer look at how WH Sales teams view how they're treated by upper level Sales Management. Is there good two way communication? Is their encouragement? Fairness? Does good support exist to get the job done and be successful?

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Lacking process and procedures requires jobs to evolve on the fly

    Sales Engineer (Current Employee) Santa Clara, CA

    ProsYou will be on the cutting edge of web application security. Work environment is relaxed and you won't need to justify your job quarterly/annually.

    ConsNegativity runs rampant through culture. No accountability between departments and between manager. Company executives initiate programs drastically changing job roles and functions without planning it out, writing it down, and executing with follow through.

    Advice to Senior ManagementBe open to new ideas; ask more questions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

    2 people found this helpful  

    Engineering

    Software Engineer (Current Employee)

    ProsFast pace multitasking learning environment

    ConsNo enough process and time to review requirements

    Advice to Senior ManagementA long term vision on building product will be helpful

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Dissatisfied with working environment.

    Sales (Current Employee) Santa Clara, CA

    ProsSome of my co-workers are nice, smart and hardworking.

    ConsNo clear, specific direction from management allowing the team to excel in their daily duties.
    Over the past year I have noticed that what is said in Company meetings is not carried out and executed anytime there after.
    There is a lack of open and honest communication with the team, which has brought moral to a low level.

    Advice to Senior ManagementListen to your team, work with your team and be open to making changes quickly, as opposed to allowing days, weeks or even months to go by without any follow up/feedback to questions or concerns the team has.
    Don't put yourself above the team.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Low compensation and no career growth is what you will find here.

    Anonymous Employee (Current Employee)

    ProsSome employees are wonderful. The accumulative knowledge of the industry and technology is very high.

    ConsManagement is terrible. HR is terrible. Career growth is terrible. Not knowing the value of the product puts the whole company at risk. Employees don't have very much value. Someone can accuse a person of something and corrective action will be taken against that person without proper investigation.

    Advice to Senior ManagementWork on leveraging the value of products and employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Sales driven organization with no focus on product

    Product Manager (Current Employee) Santa Clara, CA

    ProsIf work life balance is important to you, then this is a great place to work from that standpoint. Very flexible with allowances to take care of personal matters and time off.

    ConsThe company is extremely reactive to what sales asks for and 2 or 3 customers drive the product direction. There are a few A & B level players surrounded by even more of C & D level players. There is 1 or 2 groups within the company that has their act together in all areas but the bulk of the company is struggling to move to that next level of "success". They've been around for 10+ years and aside from the teams involved in manual verification of vulnerabilities, their technology teams need a serious overhaul from product management to development.

    Training is another area that the company needs a lot of work in. Sales guys who have been with the company will ask questions related to the product that they should know the answers to within a few months on the job.

    Office politics are crazy for a company of this size and age. Management tries to keep the peace and find happy solutions to accomodate individuals who really should just be let go and focus on the employees who want to make the company and the product better.

    Advice to Senior ManagementFocus on catering to your A & B level employees who can really help drive your company to the next level instead of trying to accomodate the C& D staff. Get your employee measurement systems in place so you can see who's performing and not and get rid of those employees who aren't providing any value to the company.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Great technology. Excellent talent. Growth.

    Customer Support Representative (Current Employee) Santa Clara, CA

    ProsGreat people to work with. Great culture and getting better.

    ConsLow pay, not market competitive at all. Slow growth and recognition in certain departments while others get what they want. Management does not have the support of Sr. Management which makes things painful at times. HR is slow at supporting, moving things along.

    Advice to Senior ManagementListen to your employees. Be fair and respect your employees. Support the decisions and ideas of Managers, Team Leads and employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Its who you know. Not what you know or what you do.

    Anonymous Employee (Current Employee)

    ProsGreat people. Great product. Great Location.

    ConsToo much company infighting blocking blocking forward progress. Who you know determines opportunities given. Employee value is determined by sales / revenue.

    Advice to Senior ManagementGive compensation and promotions to those who deserve it. Be fair and precise. Give employees both customer facing and non customer facing the same opportunities and treatment. Listen to what the employees say and help them to achieve their goals. Dont fire people because they speak up. Allow for growth and learning.

    No, I would not recommend this company to a friend

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