WhiteHat Security Reviews

Updated March 28, 2015
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Craig Hinkley
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Pros
  • Great opportunity for entry level position in an industry where most companies want someone with experience (in 4 reviews)

  • Employees are good people that will gladly help with anything you ask (in 4 reviews)

Cons
  • Career advancement is based on opportunity over hard work (in 3 reviews)

  • Low pay, not market competitive at all (in 3 reviews)

More Pros and Cons

11 Employee Reviews

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  1. Had "it" lost it...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WhiteHat Security full-time (More than 5 years)

    Pros

    If you want to learn how to hack websites, join Whitehat Security. Once you learn how, you can leave and make real $$.

    Cons

    Exec management is about empire building, politics is overwhelming for such a small company. Exec management won't talk to you if you don't directly report to them. Very toxic environment, once the "old guard" was tossed out the company went downhill fast. All the quality people have left.

    Advice to Management

    Need to fire all of Sr Management and start over before its too late to save the company.


  2. Helpful (8)

    Company doesn't know what it wants to do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time

    Pros

    1. Relaxed work environment in the Threat Research Center(TRC). 2. There is opportunity to learn, just don't expect the company to appreciate you learning new things.

    Cons

    1. Awful salary after several years - In the TRC you start low which makes sense, but after a few years don't expect to have a livable wage in The Bay Area. Your salary isn't tied to how well you do, it's how well liked you are by upper management. In TRC it seems one has to be apart of a certain clique in order to reap the benefits of pay. 2. You are not valued in the slightest - Despite the department telling you the opposite, they want you to leave the TRC after two years. It doesn't matter if you're a value to the TRC, if you aren't friends with the right people they don't want you to stay. The company is now facing the dilemma that talented employees want more pay instead of leaving. It is apparent upper management has never had to deal with this before, and does not know how to handle this situation. 3. Terrible upper management - The management in TRC is atrocious at the top. It seems they sit back and do nothing. Employees who come up with great ideas that would improve TRC are laughed out of the room. Employees have been told how bad an idea is and on many occasions have had their idea stolen. For example, an upper manager will come up with this "new" idea (the same one that somebody else was told "wouldn't work") and push it out into the department. They then will take credit for the idea without having to acknowledge the original person. 4. TRC is efficient, rest of company is not - TRC knows what it wants to do and continuously works towards this goal. The rest of the company has no idea what it's doing and has no vision: a. Customer Support is a mess of misinformation and confusion b. Marketing has no idea what it's doing c. Development was a massive liability until recently d. Sales does not care about margins, only gross. This continuously hurts the company by the awful deals they make, which in turn costs the company profit.

    Advice to Management

    Quit acting like a high school clique and get it together, you have a group of amazing individuals who are the sole reason this company is a success. Reward them with what they want and need in order to live in this area. The industry has changed and competitive pay is something that needs to be addressed, stop ignoring it and pull your head out of the sand.


  3. Helpful (5)

    Talented People, Poor Sales Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    Great story for building a Web Application Vulnerability program. Talented committed people in several areas of the company. Good CEO - visionary. Good benefits. Fair compensation plan. Collaborative good learning environment.

    Cons

    Sales Leadership is arrogant, chooses to intimidate vs. encourage, deliberately chooses to play head games often ignoring questions, approvals, basic support requests. Condescending at times.

    Advice to Management

    Consider taking a closer look at how WH Sales teams view how they're treated by upper level Sales Management. Is there good two way communication? Is their encouragement? Fairness? Does good support exist to get the job done and be successful?


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  5. Helpful (3)

    Lacking process and procedures requires jobs to evolve on the fly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Santa Clara, CA
    Current Employee - Sales Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WhiteHat Security full-time (More than 3 years)

    Pros

    You will be on the cutting edge of web application security. Work environment is relaxed and you won't need to justify your job quarterly/annually.

    Cons

    Negativity runs rampant through culture. No accountability between departments and between manager. Company executives initiate programs drastically changing job roles and functions without planning it out, writing it down, and executing with follow through.

    Advice to Management

    Be open to new ideas; ask more questions.


  6. Helpful (2)

    Engineering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    Fast pace multitasking learning environment

    Cons

    No enough process and time to review requirements

    Advice to Management

    A long term vision on building product will be helpful


  7. Helpful (2)

    Low compensation and no career growth is what you will find here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    Some employees are wonderful. The accumulative knowledge of the industry and technology is very high.

    Cons

    Management is terrible. HR is terrible. Career growth is terrible. Not knowing the value of the product puts the whole company at risk. Employees don't have very much value. Someone can accuse a person of something and corrective action will be taken against that person without proper investigation.

    Advice to Management

    Work on leveraging the value of products and employees.


  8. Helpful (6)

    Dissatisfied with working environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Santa Clara, CA
    Current Employee - Sales in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    Some of my co-workers are nice, smart and hardworking.

    Cons

    No clear, specific direction from management allowing the team to excel in their daily duties. Over the past year I have noticed that what is said in Company meetings is not carried out and executed anytime there after. There is a lack of open and honest communication with the team, which has brought moral to a low level.

    Advice to Management

    Listen to your team, work with your team and be open to making changes quickly, as opposed to allowing days, weeks or even months to go by without any follow up/feedback to questions or concerns the team has. Don't put yourself above the team.


  9. Helpful (2)

    Great technology. Excellent talent. Growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Santa Clara, CA
    Current Employee - Customer Support Representative in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    Great people to work with. Great culture and getting better.

    Cons

    Low pay, not market competitive at all. Slow growth and recognition in certain departments while others get what they want. Management does not have the support of Sr. Management which makes things painful at times. HR is slow at supporting, moving things along.

    Advice to Management

    Listen to your employees. Be fair and respect your employees. Support the decisions and ideas of Managers, Team Leads and employees.


  10. Helpful (1)

    Its who you know. Not what you know or what you do.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at WhiteHat Security full-time

    Pros

    Great people. Great product. Great Location.

    Cons

    Too much company infighting blocking blocking forward progress. Who you know determines opportunities given. Employee value is determined by sales / revenue.

    Advice to Management

    Give compensation and promotions to those who deserve it. Be fair and precise. Give employees both customer facing and non customer facing the same opportunities and treatment. Listen to what the employees say and help them to achieve their goals. Dont fire people because they speak up. Allow for growth and learning.


  11. Helpful (2)

    Sales Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Santa Clarita, CA
    Former Employee - Sales in Santa Clarita, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at WhiteHat Security full-time

    Pros

    Industry leading technology, and a lot of smart people.

    Cons

    Marketing is clueless, sales team has doubled in the past year, you're just a seat filler with a unattainable number you have to hit, senior management doesn't listen and is half checked out.

    Advice to Management

    Get people in the office more to really see what's going on.



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