WhiteHat Security

  www.whitehatsec.com
  www.whitehatsec.com

WhiteHat Security Reviews

56 Reviews
3.0
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeremiah Grossman
20 Ratings

Review Highlights

Pros
  • Great opportunity for entry level position in an industry where most companies want someone with experience (in 4 reviews)

  • Employees are good people that will gladly help with anything you ask (in 4 reviews)


Cons
  • As with all fast growing companies, growing pains are the nature of the beast (in 4 reviews)

  • Career advancement is based on opportunity over hard work (in 3 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1. 6 people found this helpful  

    Company doesn't know what it wants to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WhiteHat Security full-time

    Pros

    1. Relaxed work environment in the Threat Research Center(TRC).
    2. There is opportunity to learn, just don't expect the company to appreciate you learning new things.

    Cons

    1. Awful salary after several years - In the TRC you start low which makes sense, but after a few years don't expect to have a livable wage in The Bay Area. Your salary isn't tied to how well you do, it's how well liked you are by upper management. In TRC it seems one has to be apart of a certain clique in order to reap the benefits of pay.

    2. You are not valued in the slightest - Despite the department telling you the opposite, they want you to leave the TRC after two years. It doesn't matter if you're a value to the TRC, if you aren't friends with the right people they don't want you to stay. The company is now facing the dilemma that talented employees want more pay instead of leaving. It is apparent upper management has never had to deal with this before, and does not know how to handle this situation.

    3. Terrible upper management - The management in TRC is atrocious at the top. It seems they sit back and do nothing. Employees who come up with great ideas that would improve TRC are laughed out of the room. Employees have been told how bad an idea is and on many occasions have had their idea stolen. For example, an upper manager will come up with this "new" idea (the same one that somebody else was told "wouldn't work") and push it out into the department. They then will take credit for the idea without having to acknowledge the original person.

    4. TRC is efficient, rest of company is not - TRC knows what it wants to do and continuously works towards this goal. The rest of the company has no idea what it's doing and has no vision:
    a. Customer Support is a mess of misinformation and confusion
    b. Marketing has no idea what it's doing
    c. Development was a massive liability until recently
    d. Sales does not care about margins, only gross. This continuously hurts the company by the awful deals they make, which in turn costs the company profit.

    Advice to ManagementAdvice

    Quit acting like a high school clique and get it together, you have a group of amazing individuals who are the sole reason this company is a success. Reward them with what they want and need in order to live in this area. The industry has changed and competitive pay is something that needs to be addressed, stop ignoring it and pull your head out of the sand.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Talented People, Poor Sales Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WhiteHat Security full-time (more than an year)

    Pros

    Great story for building a Web Application Vulnerability program. Talented committed people in several areas of the company. Good CEO - visionary. Good benefits. Fair compensation plan. Collaborative good learning environment.

    Cons

    Sales Leadership is arrogant, chooses to intimidate vs. encourage, deliberately chooses to play head games often ignoring questions, approvals, basic support requests. Condescending at times.

    Advice to ManagementAdvice

    Consider taking a closer look at how WH Sales teams view how they're treated by upper level Sales Management. Is there good two way communication? Is their encouragement? Fairness? Does good support exist to get the job done and be successful?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Lacking process and procedures requires jobs to evolve on the fly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Santa Clara, CA
    Current Employee - Sales Engineer in Santa Clara, CA

    I have been working at WhiteHat Security full-time (more than 3 years)

    Pros

    You will be on the cutting edge of web application security. Work environment is relaxed and you won't need to justify your job quarterly/annually.

    Cons

    Negativity runs rampant through culture. No accountability between departments and between manager. Company executives initiate programs drastically changing job roles and functions without planning it out, writing it down, and executing with follow through.

    Advice to ManagementAdvice

    Be open to new ideas; ask more questions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at WhiteHat Security full-time (more than an year)

    Pros

    Fast pace multitasking learning environment

    Cons

    No enough process and time to review requirements

    Advice to ManagementAdvice

    A long term vision on building product will be helpful

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    Dissatisfied with working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Santa Clara, CA
    Current Employee - Sales in Santa Clara, CA

    I have been working at WhiteHat Security full-time (more than an year)

    Pros

    Some of my co-workers are nice, smart and hardworking.

    Cons

    No clear, specific direction from management allowing the team to excel in their daily duties.
    Over the past year I have noticed that what is said in Company meetings is not carried out and executed anytime there after.
    There is a lack of open and honest communication with the team, which has brought moral to a low level.

    Advice to ManagementAdvice

    Listen to your team, work with your team and be open to making changes quickly, as opposed to allowing days, weeks or even months to go by without any follow up/feedback to questions or concerns the team has.
    Don't put yourself above the team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Low compensation and no career growth is what you will find here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WhiteHat Security full-time (more than an year)

    Pros

    Some employees are wonderful. The accumulative knowledge of the industry and technology is very high.

    Cons

    Management is terrible. HR is terrible. Career growth is terrible. Not knowing the value of the product puts the whole company at risk. Employees don't have very much value. Someone can accuse a person of something and corrective action will be taken against that person without proper investigation.

    Advice to ManagementAdvice

    Work on leveraging the value of products and employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Sales driven organization with no focus on product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Santa Clara, CA
    Current Employee - Product Manager in Santa Clara, CA

    I have been working at WhiteHat Security full-time (less than an year)

    Pros

    If work life balance is important to you, then this is a great place to work from that standpoint. Very flexible with allowances to take care of personal matters and time off.

    Cons

    The company is extremely reactive to what sales asks for and 2 or 3 customers drive the product direction. There are a few A & B level players surrounded by even more of C & D level players. There is 1 or 2 groups within the company that has their act together in all areas but the bulk of the company is struggling to move to that next level of "success". They've been around for 10+ years and aside from the teams involved in manual verification of vulnerabilities, their technology teams need a serious overhaul from product management to development.

    Training is another area that the company needs a lot of work in. Sales guys who have been with the company will ask questions related to the product that they should know the answers to within a few months on the job.

    Office politics are crazy for a company of this size and age. Management tries to keep the peace and find happy solutions to accomodate individuals who really should just be let go and focus on the employees who want to make the company and the product better.

    Advice to ManagementAdvice

    Focus on catering to your A & B level employees who can really help drive your company to the next level instead of trying to accomodate the C& D staff. Get your employee measurement systems in place so you can see who's performing and not and get rid of those employees who aren't providing any value to the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great technology. Excellent talent. Growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative in Santa Clara, CA
    Current Employee - Customer Support Representative in Santa Clara, CA

    I have been working at WhiteHat Security full-time (more than an year)

    Pros

    Great people to work with. Great culture and getting better.

    Cons

    Low pay, not market competitive at all. Slow growth and recognition in certain departments while others get what they want. Management does not have the support of Sr. Management which makes things painful at times. HR is slow at supporting, moving things along.

    Advice to ManagementAdvice

    Listen to your employees. Be fair and respect your employees. Support the decisions and ideas of Managers, Team Leads and employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Its who you know. Not what you know or what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WhiteHat Security full-time

    Pros

    Great people. Great product. Great Location.

    Cons

    Too much company infighting blocking blocking forward progress. Who you know determines opportunities given. Employee value is determined by sales / revenue.

    Advice to ManagementAdvice

    Give compensation and promotions to those who deserve it. Be fair and precise. Give employees both customer facing and non customer facing the same opportunities and treatment. Listen to what the employees say and help them to achieve their goals. Dont fire people because they speak up. Allow for growth and learning.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Sales Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Santa Clarita, CA
    Former Employee - Sales in Santa Clarita, CA

    I worked at WhiteHat Security full-time

    Pros

    Industry leading technology, and a lot of smart people.

    Cons

    Marketing is clueless, sales team has doubled in the past year, you're just a seat filler with a unattainable number you have to hit, senior management doesn't listen and is half checked out.

    Advice to ManagementAdvice

    Get people in the office more to really see what's going on.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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