Whole Foods Market

www.wholefoodsmarket.com
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Whole Foods Market Reviews

Updated February 28, 2015
Updated February 28, 2015
209 Reviews
2.0
209 Reviews
Rating Trends

Recommend to a friend
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Whole Foods Market co-CEOs John Mackey and Walter Robb
John Mackey and Walter Robb
209 Ratings

Review Highlights

Pros
  • Team members have a say in everything that concerns the welfare of the overall company (in 190 reviews)

  • Fun place to work, great benefits if you actually get a chance to work full time (in 125 reviews)


Cons
  • When changes are made it is up to team members to figure out the way without any guidance (in 173 reviews)

  • Lack of accountability, team leaders promoted to position but not trained -- terrible (in 122 reviews)

More Highlights

209 Employee Reviews Back to all Reviews

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  1. 2 people found this helpful  

    Walk the walk? Not so much....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whole Foods Market

    Pros

    Loved their proactive ideas and benefits. Started off well and then went downhill as soon as I tried to move up in the company (as a female in a male dominated department.)

    Cons

    Too much Kool-aid drinking and the belief that you are being valued and appreciated when in fact you are just abother cog in their giant machine.

    Advice to ManagementAdvice

    Management should practice what they preach. There were some amazing managers there but they were few and far between.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    NO HELP!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dairy Buyer in West Bloomfield, MI
    Former Employee - Dairy Buyer in West Bloomfield, MI

    I worked at Whole Foods Market full-time (less than a year)

    Pros

    Great people. Nice atmosphere. Good benefits and flexible hours. Decent pay. Room for advancement.

    Cons

    No help. Lots of work and responsibility. No wage cap on team members. No accountability for team members. Too hard on Team Leaders and Buyers. No support for local vendors or businesses.

    Advice to ManagementAdvice

    Support your local companies, organic or not! Stop giving raises to your TM's without giving them more responsibilities or force them to move up! If there's no cap then those people can continue to walk around doing nothing and get paid more and more while the buyers struggle!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Team leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whole Foods Market

    Pros

    Not much to offer. It's better than working at a regular grocery store.

    Cons

    No one really has a clue what's going on. The talent in this company is few and far between. The higher you go the less training you get. Company talks a big game but never follows through. Culture is a dead on this region.

    Advice to ManagementAdvice

    Lost cause

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Southwest region is managed/run differently than all other regions. Many Upper-Level Leaders have their own cliques.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whole Foods Market

    Pros

    Most Team Members are very nice, concerned about inequality and are pretty cool people.

    Cons

    Many Upper-Level Leaders have their own cliques. It is hard to get into these.

    Advice to ManagementAdvice

    Work-Life Balance for 80-85% employees not available. Start promoting worker bees based on performance and dependability; not based on if the Team Leader or Store Leader likes them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Working for Whole Foods Market is, in a word, adequate- not better or worse than any other corporate grocery chains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Portland, OR
    Current Employee - Cashier in Portland, OR

    I have been working at Whole Foods Market part-time (more than 5 years)

    Pros

    Working at Whole Foods Market will definitely acclimate you to the world of natural and high quality foods. It is an educational experience above all else. Co-workers you encounter at this company are very diverse and the atmosphere of personal acceptance is refreshing. Employee discount programs encourage shopping at the store, and thus expanding product knowledge. Benefits and compensation are consistent with average non-union grocery chain offerings with a starting wage in Oregon of $11/hour for most positions.

    Cons

    As the years have gone by, working conditions have worsened.
    Pay has not scaled with inflation nor is it comparable to any union-affiliated chains. Raises for Team Members seems to scale between 1% and 5% of previous year's wage.
    Healthy Eating Discount program guidelines are inherently discriminatory towards pregnant and nursing mothers because of the cholesterol measurements during biometric screenings that are now only paid for every two years. The anti-union atmosphere is oppressive.
    The high-deductible healthcare offering is unattainable for part-time workers, which comprise the majority of each store's labor. It would be $180/paycheck to afford a $2k deductible plan as a part-time status employee.
    Some regions of the company seem to fare better than others. The Pacific Northwest region is full of stores that have perpetually understaffed teams of workers that are overworked and undercompensated.

    Advice to ManagementAdvice

    Regional Coordinators and VPs in the Pacific Northwest Region have lost touch with the reality of working the floor in the departments they manage. It is my sincere belief that some of the lost connection could be recovered if these "higher ups" worked once a quarter in their respective departments. Perhaps they should limit their lunch choice every now and then to the value of a $5 "token." Take public transit to work for a whole week. Experience what it is like to be a regular Team Member for Whole Foods Market again. I believe that this would keep management more in touch with Team Member and customer needs as well as keep Regional leadership humble.

    Doesn't Recommend
    Negative Outlook
  7.  

    Bakery team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whole Foods Market

    Pros

    20% discount card.is a great benefit, especially on sale items.

    Cons

    the process of being voted onto the team when you first start is daunting.

  8.  

    Corporate mayhem.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Boston, MA
    Current Employee - Cashier in Boston, MA

    I have been working at Whole Foods Market full-time (less than a year)

    Pros

    Good pay but it ends there. Total rat race with crazy managers and a CEO-founder that is straight crazy.

    Cons

    Everything. I hate my job. It's painful to go to work every day. No one listens to me. Feels like a black hole of employment.

    Advice to ManagementAdvice

    Stop lying to customers about what you really are. You are corporate food plain and simple.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whole Foods Market

    Pros

    Benefits and no drug tests

    Cons

    Favoritism and hard labor. Management doesn't care about your concerns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Providence, RI
    Former Employee - Crew Member in Providence, RI

    I worked at Whole Foods Market full-time (more than 3 years)

    Pros

    the pay and discount card

    Cons

    working with managers and bosses that shouldnt even have the job, very racist, and dont help you move up in the company unless you kiss butt all day

    Advice to ManagementAdvice

    get people that actually know what they are doing

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    A Good Concept that lost its way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer/Specialist in Coral Springs, FL
    Former Employee - Buyer/Specialist in Coral Springs, FL

    I worked at Whole Foods Market full-time (more than 5 years)

    Pros

    The pay is very good for the retail/supermarket industry, especially for someone looking for a job in high school because it would be hard to find a job with benefits and a good starting pay. Health and dental benefits were very comprehensive including a health savings account. The dress code is very liberal and you are allowed to express yourself (within reason) which is a great concept compared to so many cardboard looking uniform stores. You get an employee discount and there are always events going on so you are not bored. Also, the company seems to care about being environmentally and socially responsible with its donations and whole planet foundation. My co-workers were a mixed bag but I had more good ones than bad ones. Although the quality of food has changed, it was awesome to experience such a wide variety of foods.

    Cons

    Keep in mind, without these Cons I would have rated Whole Foods at 4 or 5 stars. I worked in Whole Body from 2006-2011, so I mainly speak based on my experience in this area, so here goes...

    1. Your compensation is contingent upon the business of the store, which means if you have a busy store you will get your 40 hours and gain share. There are also more opportunities for promotion. With a good gain share, it diminishes the need for raises, which sounds great in theory. My store on the other hand was a slower store, and business was brought down even further during the recession, which meant my hours were cut down to 30. There was no gain share, and sometimes I was asked to work off the clock.

    2. The store team leaders gave whole body no support in the way of helping customers, marketing, making new ideas, or even trying to grow the sales. Leadership had no interest in whole body ( because they come from grocery retail backgrounds) and would usually push customers on to us, even when we were busy. They wanted nothing to do with the department, and would avoid setting foot within 5 feet of the sales floor. Even when it came to manager complaints, they wanted nothing to do with it.

    3. Because leadership wanted nothing to do with whole body, communication was very poor and we were left out of store meetings. Very little enforcement of new policies, especially since they didnt want to come near whole body.

    4. Whole body is the most customer intensive part of the store, and as a result about 75% of the customers were either rude, snobby, irate, verbally aggressive and nasty for no reason. This made for a very unhealthy work atmosphere, which defeats the purpose of healthy living. Most would complain that an item was too expensive or they could get it cheaper or it just didn't work. Brace yourself if you're a male having to help a woman with makeup because they will verbally assault you to the 5th degree. I think they call that discrimination... I made several attempts to make this aspect of working less toxic but everything fell on deaf ears because Store Leadership wanted nothing to do with Whole Body.

    5. There are cliques like high school, except these cliques determine who gets promoted, hired, etc... If you are not in the store clique then you have 2 options. Either transfer to another store or leave the company.

    6. I saw a lot of good workers let go due to their time and attendance policy. If you were late 5 times within 6 months (this may have changed) you were let go, yet I saw countless employees who were horrible and lazy but they knew how to work the system because they always came on time, but were not productive.

    7. Nepotism in the region where I worked

    8. Extreme disconnect between the regional office and the stores.

    Advice to ManagementAdvice

    Things may have changed since I left (hopefully for the better). As upset as I was at the time, I can't thank them enough because I landed another job and I am in a better place since I left WFM.

    Recommends
    Neutral Outlook
    No opinion of CEO

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