Williams-Sonoma
2.9 of 5 572 reviews
www.williams-sonomainc.com San Francisco, CA 5000+ Employees

Williams-Sonoma Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

2.9 572 reviews

                             

43% Approve of the CEO

Williams-Sonoma President, CEO and Director Laura J. Alber

Laura J. Alber

(231 ratings)

44% of employees recommend this company to a friend
157 Employee Reviews Back to all reviews
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    Nice place, nice people, nice discount...not-so-nice hourly pay

    Casual Part-time Associate (Current Employee)
    Leesburg, VA

    ProsNice working environment, great co-workers, and generally nice customers, not to mention a generous 40% discount, keep many an associate complacent.

    ConsA low hourly wage, practically invisible annual raises, and fewer scheduled hours than most would like, makes this a job only for those who don't really need to earn a living.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Overworked and under appreciated

    Anonymous Employee (Former Employee)

    ProsThey pay more than minimum wage and you can get some good hours during the holiday season.

    ConsIn order to request off, you have to submit it three weeks in advance. This is okay if you're anything but a college student. Also, the hours I gave as my availability were not always followed especially if they were understaffed, which again if you're a college student it's not ideal at all. The company, as most do now, stresses a lot on getting their credit card out, which essentially puts a lot of pressure on managers and employees.

    Advice to Senior ManagementAvailability matters and so do your employees.

    No, I would not recommend this company to a friend

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    Benefits

    Anonymous Employee (Former Employee)
    San Francisco, CA

    ProsBest Reason to work here is the employee discount and the Sample Sales! If you're lucky you can find a job with autonomy.

    ConsLack of Career Opportunities and promotions

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    Laid back but pay not competitive for the area

    Full Service Associate (Current Employee)
    Oklahoma City, OK

    ProsLaid back, easy job, great discount

    Consincompetent management team, salary, time off policies

    Advice to Senior ManagementNot all of your employees want your jobs. It's ok to take their advice sometimes without feeling threatened. Some associates are more educated than the management team so it's frustrating working for people who know less than you.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    4 people found this helpful  

    Decline in standards and support

    Part Time Sales Associate (Current Employee)

    ProsThe people I work with REALLY want to provide a great shopping experience, both with products and culinary education

    ConsCorporate support has gone AWOL

    Advice to Senior ManagementLISTEN to your managers-When they are pleading for extra hours to be able to have enough help, its not so they can sit in their offices and do their nails. They are trying to keep up with all the metric reports, webinars (that are like a middle school slide show-come, on. WS is in California-there must be someone that can bring the IT system up to speed,. I'm just guessing), floor set changes (why not put stuff on a rotating floor belt), culinary programs that don't get the extra hours to have the classes done right-or pay for a quality culinary professional to teach them (do you honestly think a $9.00 an hour person has the same capability to teach a cooking class as a trained chef? ZzzzZzzzZzz WAKE UP!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    Great Place until Philosophy Changed

    Sales Associate (Former Employee)
    Edina, MN

    ProsGreat products, awesome discount.

    ConsManagement always under pressure from above. Too much micro-managing of mature employees. Inflexible regarding work schedules.

    No, I would not recommend this company to a friend

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    It was a ok experience, but I felt like so creatively stifled!

    Internet Design Coordinator (Former Employee)
    San Francisco, CA

    ProsGreat discounts on all the amazing products were obviously a perk. I love going to the employee warehouse sales. There were some great deals at those, but only if you got a good lottery number. Good benefits for the most part, I thought their PTO was a little stingy and slow to accumulate.

    ConsIf you are a creative and depending on your level on a particular team within the WSI umbrella you will be doing the EXACT SAME THING FOREVER. Then don't even get me started on the the higher ups there. The creative directors really only cared about one thing and that was what the merchandisers had to say (at least on my particular team). Unfortunately, during my time there I had to work under a manager who was completely under qualified for the position, which was very frustrating to work for, when you know he/she is doing something incorrectly.

    Advice to Senior ManagementSeriously vet the creative managers you put in place and push the envelope a bit more creatively. Also, "the cave" seems like a good idea in theory, but I seriously though I needed a sun lamp at times, because of the remote placement of the room.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Decent work place

    Anonymous Employee (Current Employee)

    ProsThe percent we get off can be worth while especially if you need accessories for your house/apartment. Pay is good for college student.

    ConsHaving to get clients for yourself and deal with co-workers taking your sales. Some mangers can be hard to work with and hrs are earned by your sales per hour. You will not be full time only full time people will be the mangers.

    Advice to Senior ManagementWork more towards being team oriented instead of having sale goes for associates. Can't progress with just a few experienced sellers everyone must contribute. Having to request a month in advance for vacations or time off is horrible.

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    If only they were a people first company.

    ACM (Current Employee)
    Chicago, IL

    ProsGreat product. Great return policy and guest backing.

    ConsUnder paid, under appreciated and payroll never = the amount of work expected!

    Advice to Senior ManagementTry to get the corp team to put on reality glasses and see what the stores need in payroll to run.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    If you love their products, I'd recommend working here! GREAT discounts!!

    Sales Associate (Current Employee)
    Atlanta, GA

    ProsWorking with a wide variety of customers and employees. 40% discount as an employee!!

    ConsTime management. Always on the go, never stopping. It's very hard to try and contact a manager or need assistance immediately.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Williams-Sonoma reviews and ratings — including employee satisfaction and approval rating for Williams-Sonoma CEO Laura J. Alber. All 157 reviews posted anonymously by Williams-Sonoma employees.