Williams-Sonoma

  www.williams-sonomainc.com
Work in HR? Unlock Free Profile

Williams-Sonoma Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

2.9 579 reviews

43% Approve of the CEO

Williams-Sonoma President, CEO and Director Laura J. Alber

Laura J. Alber

(235 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store(in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales(in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong(in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers(in 33 reviews)

159 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Ok, if you work in the back it is dangerous during the holiday season

    Sales Associate (Current Employee) Dallas, TX

    ProsFlexible hours, and good discounts

    Consdangerous place to work during the holiday season

    Advice to Senior Managementstop email me.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nice place, nice people, nice discount...not-so-nice hourly pay

    Casual Part-time Associate (Current Employee) Leesburg, VA

    ProsNice working environment, great co-workers, and generally nice customers, not to mention a generous 40% discount, keep many an associate complacent.

    ConsA low hourly wage, practically invisible annual raises, and fewer scheduled hours than most would like, makes this a job only for those who don't really need to earn a living.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very physically demanding

    Part Time Sales Associate (Former Employee) Lone Tree, CO

    ProsNice coworkers, learned about merchandise and techniques. VERY generous discounts.

    ConsHorrible shifts, short notice on scheduling makes planning your own life very difficult. All housekeeping is done by sales staff. Floor scrubbing, oven cleaning, TOILET cleaning. So very misleading when you apply and interview.

    Advice to Senior ManagementHire store managers who can actually handle their jobs appropriately. Not overly tense, stressed out, snippy ones. Don't bother sharing store goals with sales people. Nobody actually keeps track of sales other than manager grumbling about it. Employees sell as much as they can. Not exactly keeping track since not in commission.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Benefits

    Anonymous Employee (Former Employee) San Francisco, CA

    ProsBest Reason to work here is the employee discount and the Sample Sales! If you're lucky you can find a job with autonomy.

    ConsLack of Career Opportunities and promotions

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Overworked and under appreciated

    Anonymous Employee (Former Employee)

    ProsThey pay more than minimum wage and you can get some good hours during the holiday season.

    ConsIn order to request off, you have to submit it three weeks in advance. This is okay if you're anything but a college student. Also, the hours I gave as my availability were not always followed especially if they were understaffed, which again if you're a college student it's not ideal at all. The company, as most do now, stresses a lot on getting their credit card out, which essentially puts a lot of pressure on managers and employees.

    Advice to Senior ManagementAvailability matters and so do your employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Laid back but pay not competitive for the area

    Full Service Associate (Current Employee) Oklahoma City, OK

    ProsLaid back, easy job, great discount

    Consincompetent management team, salary, time off policies

    Advice to Senior ManagementNot all of your employees want your jobs. It's ok to take their advice sometimes without feeling threatened. Some associates are more educated than the management team so it's frustrating working for people who know less than you.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Decline in standards and support

    Part Time Sales Associate (Current Employee)

    ProsThe people I work with REALLY want to provide a great shopping experience, both with products and culinary education

    ConsCorporate support has gone AWOL

    Advice to Senior ManagementLISTEN to your managers-When they are pleading for extra hours to be able to have enough help, its not so they can sit in their offices and do their nails. They are trying to keep up with all the metric reports, webinars (that are like a middle school slide show-come, on. WS is in California-there must be someone that can bring the IT system up to speed,. I'm just guessing), floor set changes (why not put stuff on a rotating floor belt), culinary programs that don't get the extra hours to have the classes done right-or pay for a quality culinary professional to teach them (do you honestly think a $9.00 an hour person has the same capability to teach a cooking class as a trained chef? ZzzzZzzzZzz WAKE UP!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Great Place until Philosophy Changed

    Sales Associate (Former Employee) Edina, MN

    ProsGreat products, awesome discount.

    ConsManagement always under pressure from above. Too much micro-managing of mature employees. Inflexible regarding work schedules.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    It was a ok experience, but I felt like so creatively stifled!

    Internet Design Coordinator (Former Employee) San Francisco, CA

    ProsGreat discounts on all the amazing products were obviously a perk. I love going to the employee warehouse sales. There were some great deals at those, but only if you got a good lottery number. Good benefits for the most part, I thought their PTO was a little stingy and slow to accumulate.

    ConsIf you are a creative and depending on your level on a particular team within the WSI umbrella you will be doing the EXACT SAME THING FOREVER. Then don't even get me started on the the higher ups there. The creative directors really only cared about one thing and that was what the merchandisers had to say (at least on my particular team). Unfortunately, during my time there I had to work under a manager who was completely under qualified for the position, which was very frustrating to work for, when you know he/she is doing something incorrectly.

    Advice to Senior ManagementSeriously vet the creative managers you put in place and push the envelope a bit more creatively. Also, "the cave" seems like a good idea in theory, but I seriously though I needed a sun lamp at times, because of the remote placement of the room.

    No, I would not recommend this company to a friend

    2 people found this helpful  

    Decent work place

    Anonymous Employee (Current Employee)

    ProsThe percent we get off can be worth while especially if you need accessories for your house/apartment. Pay is good for college student.

    ConsHaving to get clients for yourself and deal with co-workers taking your sales. Some mangers can be hard to work with and hrs are earned by your sales per hour. You will not be full time only full time people will be the mangers.

    Advice to Senior ManagementWork more towards being team oriented instead of having sale goes for associates. Can't progress with just a few experienced sellers everyone must contribute. Having to request a month in advance for vacations or time off is horrible.

Worked for Williams-Sonoma? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.