Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews

Updated December 4, 2014
Updated December 4, 2014
661 Reviews
2.8
661 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
286 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 87 reviews)

  • Work life balance - is great as long as you get what you need done (in 26 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 31 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 39 reviews)

More Highlights

357 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Williams-Sonoma part-time (less than an year)

    Pros

    We have some of the best customers anyone could ever want. Associates are wonderful and it's a pleasure coming to work.

    Cons

    Store GM is mercurial. Too much time and money spent on "perfect" visuals--but who ever bought because all the jars of a particular product are turned 10 degrees to the left, or stacked one row higher? Not me.

    Advice to ManagementAdvice

    Need to be more positive towards employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Williams -Sonoma

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Ease of learning about food and food preparation. Great products to use and great relationship with clients

    Cons

    Upper management and overall training opportunity for employees. Morale is low and decision making is weak and micromanaged.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Nice people...slow growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time (more than an year)

    Pros

    Nice people, but limited on learning.
    Can be a great career path for some.

    Cons

    Favoritism is played pretty bad here.
    Takes at least 3-4 years to be promoted to senior level (e.g. senior analyst).
    Turn over rate avg is 2-3 years due to slow growth, and raises are based off critical reviews (less than 2% annual raise if generous)
    Benefits are okay...no free/subsidized lunches, only tea bags in the break room.

    Advice to ManagementAdvice

    Get to learn your employees, and see what their strengths are.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Lots of Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Olive Branch, MS
    Current Employee - Operations Manager in Olive Branch, MS

    I have been working at Williams-Sonoma full-time (more than 3 years)

    Pros

    Compensation, PTO, Brand Recognition, Discounts, Potential for growth if you play the game

    Cons

    Peak season is miserable, Poor planning on projects and volume spikes, temporary workforce is the absolute bottom of the barrel.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Amazing organization with great leadership on all levels. Ability to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at Williams-Sonoma full-time

    Pros

    Williams-Sonoma has been nothing but a great experience for myself. From challenging me to be a better leader in my business to giving me the ability to make decisions in my space that I need. Within the WSI brand family there are many different promotion opportunities. The organization believes in their people and putting the people in the right places. Cross branding employees is extremely important to leverage the high-caliber talent within the company. I would personally recommend William Sonoma to anyone looking to eagerly grow with an organization. Leadership on every level from the district manager, regional vice president's, Director of stores , president and CEO they are all extremely engaged and the everyday practice of the stores. They are "hands on" and focused on making WSI a better place for both internal and external customer.

    Cons

    The technology could definitely use an update. I would like to see the organization spend the money updating stores scheduling system as well as register system to maximize the profitability and increasing the ability to engage the customers better. Within a world of leading technology as a retailer of high-end goods we should be a little bit more in sync with technology. Retail is always a high demand job so they're always challenges but staying positive and working through your people are always the answer.

    Advice to ManagementAdvice

    Continue what you're doing associate opinion surveys are great and we appreciate you using the outcome of those surveys to better the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Williams-Sonoma

    Pros

    You get paid every week and you get a yearly bonus check.

    Cons

    It's a warehouse it gets hot.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Good place for dedicated teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Leader in San Francisco, CA
    Current Employee - Store Leader in San Francisco, CA

    I have been working at Williams-Sonoma full-time (more than 10 years)

    Pros

    Strong heritage culture, and customers are very appreciated and valued. The culinary culture is rich, and management wants people to succeed.

    Cons

    We work hard, and always ask people to improve

    Advice to ManagementAdvice

    We could use more diversity and inclusion

    Recommends
    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Very engaging company, motivating and authentic. Listens to individuals and their goals and encourages teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in San Francisco, CA
    Current Employee - Senior Vice President in San Francisco, CA

    I have been working at Williams-Sonoma full-time (more than 5 years)

    Pros

    Very inspiring company, you can contribute and bring your ideas. Room to dream and grow. Honest candid feedback for your future development. You are encouraged to drive your business and are rewarded. Working here is inspiring and challenging and cutting edge for retail and ecom. You get to run your part of the business with support.

    Cons

    Moving faster than we can develop leaders. All teams must ramp up to bring along future leaders the company is young and thriving and needs innovative thinkers.

    Advice to ManagementAdvice

    Continue to seek out and ask for innovative ideas. Great company for women very supportive. Love the people first culture. Continue to push for diversity and inclusion it is a great match with company goals.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time (less than an year)

    Pros

    Senior management seems committed to carrying the vision Chuck Williams had 50+ years ago. People are proud of the work they do and the products they offer to customers. A big per, of course, is the employee discount.

    Cons

    Some of the systems are a bit antiquated. But it could be a "if it isn't broken don't fix it" type thing.

    Advice to ManagementAdvice

    Perhaps consider flex-time or go back to offering early Fridays.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A happy new hire

    Current Employee - District Manager in San Francisco, CA
    Current Employee - District Manager in San Francisco, CA

    I have been working at Williams-Sonoma full-time (less than an year)

    Pros

    I have been with the Pottery Barn Kids brand for 8 months now. I was at another retailer for many years. What I have found most refreshing here is that I I feel appreciated and recognized for my hard work and results. Top management stays close to the Associates in the field and stay connected and engaged. Successful companies are those where top managers never allow themselves to get removed from the customer. They truly care about the people that work here. They care tremendously! I love the people in every WSI brand. If you want to be a part of a team with mutual respect and trust, this is the place! It is proven that the number 1 reason people leave their job is they don't feel appreciated. I am motivated to work hard and deliver strong results and contribute to the overall success because I feel that I matter and feel supported.

    Cons

    It's a lot of hard work but because the people are amazing and I have the best boss ever!!! It doesn't seem like work at all!

    Recommends
    Positive Outlook
    Approves of CEO

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