Williams-Sonoma Reviews

Updated July 1, 2015
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3.2
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Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
191 Ratings

Pros
  • Great Product Great discount Great contests (in 87 reviews)

  • Work life balance - is great as long as you get what you need done (in 26 reviews)

Cons
  • Do not work for this company if you value a work life balance (in 31 reviews)

  • Upper management always want more but don't pay more (in 39 reviews)

More Pros and Cons

422 Employee Reviews

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  1. stockk associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Miami, FL
    Current Employee - Stock Associate in Miami, FL

    I have been working at Williams-Sonoma part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good discounts. very flexible hours

    Cons

    really unorganized, a bit of poor leadership

    Advice to Management

    get involved with the stock associates


  2. Sourcing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time (More than 5 years)

    Positive Outlook
    Positive Outlook

    Pros

    Great people, great product; great discount; deep heritage and beliefs

    Cons

    work-life balance; politics; lack of growth opportunity;bottle necks that stunt decision making


  3. Helpful (24)

    A Great Brand, But Sr Management will Burn You Out!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma

    Pros

    The brand is excellent and the company's performance has been superb over the last 15 years. It has a wonderful heritage and they make efforts to preserve it. There are some very talented people working at Williams-Sonoma, as well that are experts at what they do. The location in the city is wonderful and there are some above average perks with working in the corporate office.

    Cons

    Leadership is extremely short sighted, so you need to have outrageously huge patience and flexibility. The top down mentality permeates every brand and provides all of the corporate pain you can take. Most of the best talent burns out or realizes it is time to go, before ever really making a difference. Pay definitely does not match the workload.

    Advice to Management

    Trust your talent. Let them do their jobs and stop assuming you know more - you don't. You will never make the comps you hope for by overworking all your best people.


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  5. Helpful (2)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great brands to stand behind. Great discount for associates. Have the pleasure of working with skilled co-workers.

    Cons

    Corporate Leadership is all lip service. Their decisions and actions make it feel they do what is best for themselves then what is best for company and associates. Not accountable for their own decisions.


  6. Helpful (1)

    So far so good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Temecula, CA
    Current Employee - Sales Associate in Temecula, CA

    I have been working at Williams-Sonoma part-time (More than a year)

    Pros

    I really do enjoy working for this company. Employee discount is great! Job is fun if you enjoy cooking and the home industry. Started as seasonal hire and hired on permanent part time.

    Cons

    Working in customer service is tough but you need to have a thick skin. This applies to any retail job you work. Not a commission based position but sales are tracked. When you don't make your sales goals hours a cut! Company seems to value profits over employee satisfaction. Numerous times my shift was cut due to low profits. Currently seeking a second job since I have a Bachelor's degree and get .10 more than minimum wage. Pay is okay.


  7. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at Williams-Sonoma

    Pros

    People are nice, i love my coworkers

    Cons

    The customers are really annoying

    Advice to Management

    Stop selling the WS branded items which are overpriced


  8. best job ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Manager in Columbus, OH
    Current Employee - Visual Manager in Columbus, OH

    I have been working at Williams-Sonoma full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    love all the people that are above you in corporate, they are the nicest and down to earth retail company you can work for

    Cons

    salaries could be higher in some depts


  9. Helpful (1)

    GREAT DISCOUNT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Richmond, VA
    Current Employee - Sales Associate in Richmond, VA

    I have been working at Williams-Sonoma part-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You get 40% off most anything in the store year-round. 20% off electrics. They used to care more about their employees. They are getting back to that again.

    Cons

    I love working here. It has been the catalyst for my current job. I have worked here on an off for 10 years so I know the company inside and out. Management structure can be sporadic.

    Advice to Management

    Since the loss of Howard the company as a whole but particularly WS has suffered a loss of vision. This vision is not being correctly communicated to anyone in the company.


  10. Helpful (3)

    Williams-Sonoma

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Designer in San Francisco, CA
    Current Employee - Product Designer in San Francisco, CA

    I have been working at Williams-Sonoma

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The workload is not too strenuous, with good hours. Managers are generally supportive and want to see their direct reports succeed. A great company to start out with - you will learn the ropes of the retail world quickly. Most people are pleasant and easy to work with.

    Cons

    Outdated upper management who ask for innovation but are resistant to change. Not much room for growth within your field - you typically don't stray from your assigned medium or projects. Compensation and vacation time is below average for the area.

    Advice to Management

    Embrace the 2000's and let go of the 90's. Allow workers more flexibility and creativity.


  11. Williams and somoma

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Brunswick Terrace, NJ
    Current Employee - Anonymous Employee in South Brunswick Terrace, NJ

    I have been working at Williams-Sonoma

    Pros

    Associates are nice.warehouse is clean

    Cons

    Pay is low and attendance policy sucks
    No profit sharing



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