Williams-Sonoma Reviews

Updated March 30, 2015
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3.1
391 Reviews
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
313 Ratings

391 Employee Reviews

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  1. Get to work in a fun environment for a great brand that sells high quality product. Focus on teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Planner in San Francisco, CA
    Current Employee - Inventory Planner in San Francisco, CA

    I have been working at Williams-Sonoma

    Pros

    Love the people I work with. Proud of the brand. Beautiful stores, product, and marketing.

    Cons

    Systems, efficiencies around process, calender, salary.

    Advice to ManagementAdvice

    Make salaries more competitive to attract top talent. Push for more training, development, and promotions.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Holidays at Williams-Sonoma

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate
    Current Employee - Seasonal Sales Associate

    I have been working at Williams-Sonoma

    Pros

    It was a great experience. I enjoyed the customers and my colleagues. Very nice benefits

    Cons

    I did not any downsides to working at Williams-Sonoma

    Advice to ManagementAdvice

    Continue to treat your employees as well as you do

    Recommends
    Positive Outlook
    Approves of CEO
  3. Customer Focused and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    great product, customer focus, great leadership, opportunity for growth

    Cons

    work life balance, payroll to workload

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. This was a job that I applied for to get back into the job market after being a stay at home mom over 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Las Vegas, NV
    Current Employee - Customer Service Associate in Las Vegas, NV

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    It is very easy to meet the job requirements.

    Cons

    They believe the customers more than they believe their employees.

    Advice to ManagementAdvice

    Go to bat for your employees and they will be there for you when you need them. Also you really need to pay your employees more!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Great place to work. Friendly managers and beautiful stores.

    Cons

    Not enough hours, open on some holidays

    Advice to ManagementAdvice

    More hours

    Recommends
    Positive Outlook
    Approves of CEO
  7. Great opportunities across all WSI brands but lacks cross channel structure

    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    Good Benefits, good discounts, and cross brand opportunities

    Cons

    Lack Of Structure leads to high turnover

    Advice to ManagementAdvice

    Share Information Cross Channel

    Recommends
    Positive Outlook
  8. It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA

    I have been working at Williams-Sonoma

    Pros

    Great people and nice perks.

    Cons

    The point system is a big mistake

    Advice to ManagementAdvice

    Get rid of the point system

    Recommends
    Positive Outlook
    Approves of CEO
  9. Skilled/seasoned employee feeling that my potential on what I can offer the store has been under utilized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma part-time (less than a year)

    Pros

    Friendly staff that is always positive and happy to work with, Great products, merchandise and customer service policies. Company has other brands under its umbrella.

    Cons

    Pay is low for the amount of work that is put in some days, especially the holidays. Customers can be demanding over things that don't really matter at the end of the day.

    Advice to ManagementAdvice

    Daily planning could be tighter, more organized and communicated plans for daily tasks and floor sets. When one person isn't there, it doesn't mean the process should stop, there should be proactive plans at hand the day before so everyone can be on the same page and make the most of everyones efforts.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Great company and stores but corporate has too many unrealistic goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Williams-Sonoma

    Pros

    Manager is amazing, pay and insurance is really good. Management team works hard but few part timers work as hard as they should.

    Cons

    You are expected to meet goals that are not realistic due to payroll cuts and other tasks that take too long to accomplish with too few people to help customers.

    Advice to ManagementAdvice

    We either need more payroll to have more associates on the floor or less required tasks and in depth floor set changes.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Great people and work life balance

    Cons

    Hate the politics, company has little room for growth in most departments

    Recommends
    Neutral Outlook
    Approves of CEO

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