Williams-Sonoma Reviews

Updated March 27, 2015
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4.0
172 Reviews
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
312 Ratings

172 Employee Reviews

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  1. Get to work in a fun environment for a great brand that sells high quality product. Focus on teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Planner in San Francisco, CA
    Current Employee - Inventory Planner in San Francisco, CA

    I have been working at Williams-Sonoma

    Pros

    Love the people I work with. Proud of the brand. Beautiful stores, product, and marketing.

    Cons

    Systems, efficiencies around process, calender, salary.

    Advice to ManagementAdvice

    Make salaries more competitive to attract top talent. Push for more training, development, and promotions.

    Recommends
    Positive Outlook
    Approves of CEO
  2. As a seasonal employee, I quickly learned how to provide great customer service in a high stress environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Seattle, WA
    Former Employee - Seasonal Sales Associate in Seattle, WA

    I worked at Williams-Sonoma part-time (less than a year)

    Pros

    Great discounts on products and experience in using products when making store samples.

    Cons

    Seasonal employees are not well trained, making it hard to effectively sell products.

    Recommends
    Positive Outlook
    Approves of CEO
  3. It's good for a large company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Employee in San Francisco, CA
    Former Employee - IT Employee in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    The discount
    Pretty stress-free
    Amazingly stays pretty current on technology

    Cons

    Slow
    The quality of some of the tech staff is below-average

    Advice to ManagementAdvice

    None, just sell those goods

    Recommends
    Positive Outlook
    Approves of CEO
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  5. It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA

    I have been working at Williams-Sonoma

    Pros

    Great people and nice perks.

    Cons

    The point system is a big mistake

    Advice to ManagementAdvice

    Get rid of the point system

    Recommends
    Positive Outlook
    Approves of CEO
  6. Assistant Store Manager, Visual Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    401k, sick time, benefits, discount, location

    Cons

    holidays, compensation, technology, dated,

    Recommends
  7. 1 person found this helpful

    Great company and stores but corporate has too many unrealistic goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Williams-Sonoma

    Pros

    Manager is amazing, pay and insurance is really good. Management team works hard but few part timers work as hard as they should.

    Cons

    You are expected to meet goals that are not realistic due to payroll cuts and other tasks that take too long to accomplish with too few people to help customers.

    Advice to ManagementAdvice

    We either need more payroll to have more associates on the floor or less required tasks and in depth floor set changes.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful

    Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Williams-Sonoma full-time

    Pros

    Great discount. Co-workers that become your friends. Good quality of products.

    Cons

    Driven to make numbers all the time. Never really a day off if you are in management, be ready to work if there is an issue.

    Advice to ManagementAdvice

    Support the people that give you so much of their time and talents.

  9. Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    Great staff, supportive and fun GM, amazing product and discounts. A great place to work where one can expand service level capabilities, fulfillment and merchandising strategy and staff development.

    Cons

    Obviously limited upward mobility past the ASM postion in a set market. Holiday hours and truck fulfillment days can be long. A challenge developing change within such a large set organization

    Advice to ManagementAdvice

    Incentive employees more, create more training and advancement opportunities

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful

    Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    Wonderful Products, Friendly environment, Knowledgeable Staff and Customers.

    Cons

    Company preoccupied with how store is set up (floor-sets, changing arrangements) instead of taking more time to sell items within store to customers.

    Advice to ManagementAdvice

    Keep store clean and presentable. Spend less time on floor-sets and more time selling to customers. Drive the business.

  11. Great seasonal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Williams-Sonoma

    Pros

    Fast paced environment with customers passionate about the products. Enjoyed introducing unique products to customers that enjoyed cooking and baking. Good employee discounts so we could get first hand knowledge of products to share with customers.

    Cons

    Was told the shifts would be shorter than they really were. Management did not always seem to be interested in the customer; could not walk a customer to another part of the store to sell other items as we had to stay in our specific section.

    Recommends
    Neutral Outlook
    Approves of CEO

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