Williams-Sonoma

  www.williams-sonomainc.com
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Williams-Sonoma Reviews

Updated Jun 27, 2014
All Employees Current Employees Only

2.9 576 reviews

43% Approve of the CEO

Williams-Sonoma President, CEO and Director Laura J. Alber

Laura J. Alber

(234 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store(in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales(in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong(in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers(in 33 reviews)

142 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    4 people found this helpful  

    Good place to work part time

    Casual Associate (Current Employee)

    ProsFlexible scheduling, although now you are required to work three days a week
    Excellent discount across all company brands
    Learn a lot about the products and cooking
    Great team at the store makes it a fun place to work

    ConsNew leadership is changing the policies of what made this brand so great for consumers.
    Having on-call shifts every week and only being able to call one hour before shift makes it difficult to schedule other jobs.
    Long hours during holidays and little training of seasonal workers makes job difficult, as well as payroll cuts that leave you without enough people working critical days.
    Can be difficult to deal with rude customers, especially for the pay.

    Advice to Senior ManagementStop cutting the hours, especially in the stock room We have not had a full time stock person for 5+ years and it shows. We cannot unpack boxes, stock and keep the back clean without dedicated staff.
    Change the on-call policy--having to wait till one hour before shift is ridiculous and is a time waster for many of us, keeping us from other jobs.
    Create a better tool for communication with casual people, especially emailing our schedules during the holidays.
    Bring back the contests where we actually win something!
    Eroding the corporate culture from 10 years ago--where we were there for the customer--is going to lose us customers. Already they are going to Macy's, Costco and other brands rather than Williams-Sonoma, because we aren't offering to be there for them. People go to Nordstrom's and Williams-Sonoma and pay higher prices because of how we care for them.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    It Was Fun Working At The Call Center!

    Furniture Specialist (Former Employee) Las Vegas, NV

    ProsThe Pros of working at Williams-Sonoma were great employees , everyone had a welcoming type of feel! The managers really try and help you succeed & there is always room from advancement! They are always giving away free things & having raffles to keep all the employee's engaged! PLUS there is ALOT of overtime available especially around the holidays & summertime!

    ConsThe pay could be better ;

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great work life balance culture

    Anonymous Employee (Current Employee)

    ProsWilliams-Sonoma is very understanding about their workers having family and encourages to balance those aspects. Peers and co-workers are all very supportive and take pride in the work we do which makes it a good place to work. They accommodate (do not prefer) remote working conditions which can help with the work life balance aspect of things.

    ConsStill very corporate which makes project completion a bit hectic at times since there are a lot of departments to go through to get consensus. Need to be able to adjust to project changing in the last minute which can make things more stressful

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nice place to work.

    Stock Associate (Former Employee) Bellevue, WA

    ProsAwesome people, good physical job (Pottery Barn stock).

    Cons6am truck deliveries can be hard. As stock you sometimes have to do some things you shouldn't do like move particularly heavy furniture on your own like moving a 150 lb table on to a dolly then on to a truck or lifting an awkward 75 lb coffee table box onto a 5ft shelf. Not insane, you should just have some help which isn't always available.

    Advice to Senior ManagementKeep being awesome.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Corporate

    Backstock Associate (Former Employee) Miami Beach, FL

    ProsHelpful management, generous employers to entry level young adults.

    ConsCompany policies, quotas, overloading single employees

    Advice to Senior ManagementWhile it was a learning experience in time and space management, you cannot expect 1 back stock associate to handle 500+ boxes without allowing them to stumble.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Loved all the products, met lots of nice people and enjoyed the job on a whole.

    Sales Associate (Former Employee) San Francisco, CA

    ProsGreat discount. Loved learning so much from co-workers. Enjoyed trying all the new products. Good exercise walking and climbing ladders.

    ConsPay is terrible and always working weekends! Always on your feet. High expectations only from some.

    Advice to Senior Managementa real disconnect and expectations are unrealistic!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Too many tasks for sales associates

    Part Time Sales Associate (Former Employee) Lone Tree, CO

    ProsExcellent discounts, nice co workers, beautiful atmosphere, learned much about products

    ConsSales people had to do ALL housekeeping, stockroom was full of ladders we had to climb to get merchandise, shifts were poorly managed...schedules written very late so no time to plan your life. No permanent shifts, unclear and no support for finding substitute, management of store was unreasonable with pushing sales associates to make goals.

    Advice to Senior ManagementStore manager was impatient, intimidating, demanding. I only worked evenings to balance with raising young kids...I'd get sent home early from my few shifts a week...the effort to get there and the drive were not worth 2 hrs at minimum wage. I'd be expected to come into morning and weekend meetings when I wasn't scheduled to work. Also needed to work inventory when I was NOT able to be away from home. I paid babysitter my exact salary just so I could keep manager from hating me.

    Yes, I would recommend this company to a friend

     

    It was a nice seasonal position during the winter holiday seasons as a sales associate.

    Anonymous Employee (Former Employee)

    ProsDiscount on products and gained a knowledge of the products.

    ConsManagement sometimes could be overbearing.

    Advice to Senior ManagementLess micromanagement would've been nice.

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Good experience in working with retail and back office applications

    Senior Programmer Analyst (Former Employee) San Francisco, CA

    ProsWorking with the people from various departments when I was hired over 15 years ago was a joy because the bottom always mattered. The communications on cross-department projects from the project leaders kept everyone on task.

    ConsNot having a defined job description for most of the IT group was challenging. When they were finalized after being there 10 years, it was difficult meeting the expectations.

    Advice to Senior Management2007-2008 was difficult for most organizations and IT staff across the board at WSM were working outside of what they were hired for, so managers that can coach is a must.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Currently well managed. After 6 years and 3 different General Managers everything and everyone seem to be doing well.

    Sales Associate (Current Employee) Corte Madera, CA

    ProsExcellent products support by a well trained staff. We get personal with our customers and want them to feel well taken care of during their shopping experience as well as after with our Clienteling support; keeping customers up to date with our new offering and specials.

    ConsEmployees are constantly required to do more with no increase in hourly rate. Over the six years the most I have received for a raise is $.55.

    Advice to Senior ManagementBetter wages that match what we do for our customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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