Williams-Sonoma Reviews

Updated April 9, 2015
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177 Employee Reviews

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  1. Helpful (1)

    It was alright, pay was not good though overall and no benefits, work from home position no commute was good though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Associate in Las Vegas, NV
    Former Employee - Email Associate in Las Vegas, NV

    I worked at Williams-Sonoma

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    work from home. no commute, pants were optional

    Cons

    work was tedious, boringsom and dumb

    Advice to Management

    pay us better

  2. Helpful (14)

    Terrible culture at HQ.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Designer in San Francisco, CA
    Former Intern - Designer in San Francisco, CA

    I worked at Williams-Sonoma as an intern (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lots of baked goods around from Gracious coworkers and sometimes the test kitchen would hold small tastings.

    Amazing view of the Bay and Alcatraz from the top floor of the building.

    Cons

    No focus on culture from leadership.

    Constant indecisiveness all the way up to the end of the production cycle, causing lots of spin and higher than average late nights on Janet Haye's whim.

    Frantic work environment.

    The feeling that your job isn't to have any new ideas.

    The feeling of having to come in early and stay late just to do your job each day.

    Working from home was frowned upon, and a battle to get the privilege. A real lack of flexibility.

    You don't have a voice if you're not senior level.

    If you do bring something up to management, there's a lot of red tape to go through and you're left with no real outcome, except "maybe someday".

    Old fashioned authoritative structure. No one is approachable.

    I didn't know how bad the culture really was until I left.

  3. leadman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good working group, employees good people

    Cons

    management, needs to know what it whats

    Advice to Management

    ?

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Class is the look... Not the. "Feel"

    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Williams-Sonoma

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you love cooking.. 40% discount

    Cons

    That great 40% discount is not passed on to us on promotions, and we are there working very hard... Huge hourly sales goals ... Minimal hourly rate

    Advice to Management

    There are possibilities

  6. Helpful (5)

    so sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Williams-Sonoma full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    the history & foundation of what this once great company was built on.

    Cons

    the inability to see reality in stores.

    Advice to Management

    empathize.

  7. Helpful (1)

    You are either in the game or you simply get sent out of the game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Quality Assurance in Olive Branch, MS
    Former Contractor - Quality Assurance in Olive Branch, MS

    I worked at Williams-Sonoma as a contractor (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to work 3 or 4 days a week except during peak seasons. Great overtime pay if you are willing to work the extended hours.

    Cons

    Too much power bestowed on some Shift Leads, if you are not in their good books or willing to dance to their tune, you might pay with your job.

    Advice to Management

    Management need to base decision making especially (who they keep or let go) on company's policy, efficiency and great productivity. They need to verify every report before taking drastic decisions.

  8. Helpful (5)

    Company is going to fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great job if you like to fix problems and sit down all day

    Cons

    Computers are from stone age.training is long and unorganized. They spend as much time training seasonal employees than they do keeping you as an employee. 98% of incoming calls are people calling in with problems either order was messed up or they didn't get their credit or product was damaged ...way too many promotions changes daiky. Website not streamlined. To many people working as supervisors doing nothing to help new people. No regard for employees ...place is a factory. Company will eventually fail with bad customer service ...this is a job for people at end of rope or retired. Cold staff . Low unfair pay.

    Advice to Management

    Talk to employees more ..get better equiptment. Change customer service or you will all be out of a job soon. Change training. Keep people for their personality rather than if they are late. Point system is grade school. Supervises are condescending and cold . If anything this job will make you want to get a better job just so you never have to go back to zombieland

  9. Helpful (1)

    Williams -Sonoma

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Ease of learning about food and food preparation. Great products to use and great relationship with clients

    Cons

    Upper management and overall training opportunity for employees. Morale is low and decision making is weak and micromanaged.

  10. Helpful (4)

    Very Underpaid. High Turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is good work life balance. The discount is also great (40%) and there are sample sales for employees. People are also very friendly.

    Cons

    Management is okay. There are very few opportunities for growth and everyone is very underpaid. They pay way below market. There is also high turnover because of these reasons and more.

    Advice to Management

    Pay your employees more.

  11. Helpful (3)

    Williams-Sonoma is no longer people first - I chose to be a manager somewhere else because their core values have become compromised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Generous discount across all sister brands. Great opportunity to move between brands in your career growth. Enjoyed people I worked with.

    Cons

    -payroll consistently cut to the point that it hurt the business
    -management unable to coach and develop under performers
    -too many people who have worked there part time for 15 years. They were unable to sell or were cocky
    -consistent disarray with long term planning from buyers
    -quality of product decreased year to year

    Advice to Management

    Listen to feedback from stores in order to support them.

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