Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com
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Williams-Sonoma Reviews

Updated September 11, 2014
Updated September 11, 2014
616 Reviews
2.7
616 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
256 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong (in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers (in 33 reviews)

More Highlights

149 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate  in  Bellevue, WA
    Former Employee - Stock Associate in Bellevue, WA

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Awesome people, good physical job (Pottery Barn stock).

    Cons

    6am truck deliveries can be hard. As stock you sometimes have to do some things you shouldn't do like move particularly heavy furniture on your own like moving a 150 lb table on to a dolly then on to a truck or lifting an awkward 75 lb coffee table box onto a 5ft shelf. Not insane, you should just have some help which isn't always available.

    Advice to ManagementAdvice

    Keep being awesome.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backstock Associate  in  Miami Beach, FL
    Former Employee - Backstock Associate in Miami Beach, FL

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Helpful management, generous employers to entry level young adults.

    Cons

    Company policies, quotas, overloading single employees

    Advice to ManagementAdvice

    While it was a learning experience in time and space management, you cannot expect 1 back stock associate to handle 500+ boxes without allowing them to stumble.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Loved all the products, met lots of nice people and enjoyed the job on a whole.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Great discount. Loved learning so much from co-workers. Enjoyed trying all the new products. Good exercise walking and climbing ladders.

    Cons

    Pay is terrible and always working weekends! Always on your feet. High expectations only from some.

    Advice to ManagementAdvice

    a real disconnect and expectations are unrealistic!

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Too many tasks for sales associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Lone Tree, CO
    Former Employee - Part Time Sales Associate in Lone Tree, CO

    I worked at Williams-Sonoma part-time for more than 3 years

    Pros

    Excellent discounts, nice co workers, beautiful atmosphere, learned much about products

    Cons

    Sales people had to do ALL housekeeping, stockroom was full of ladders we had to climb to get merchandise, shifts were poorly managed...schedules written very late so no time to plan your life. No permanent shifts, unclear and no support for finding substitute, management of store was unreasonable with pushing sales associates to make goals.

    Advice to ManagementAdvice

    Store manager was impatient, intimidating, demanding. I only worked evenings to balance with raising young kids...I'd get sent home early from my few shifts a week...the effort to get there and the drive were not worth 2 hrs at minimum wage. I'd be expected to come into morning and weekend meetings when I wasn't scheduled to work. Also needed to work inventory when I was NOT able to be away from home. I paid babysitter my exact salary just so I could keep manager from hating me.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It was a nice seasonal position during the winter holiday seasons as a sales associate.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    Discount on products and gained a knowledge of the products.

    Cons

    Management sometimes could be overbearing.

    Advice to ManagementAdvice

    Less micromanagement would've been nice.

  7.  

    Good experience in working with retail and back office applications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst  in  San Francisco, CA
    Former Employee - Senior Programmer Analyst in San Francisco, CA

    I worked at Williams-Sonoma full-time for more than 10 years

    Pros

    Working with the people from various departments when I was hired over 15 years ago was a joy because the bottom always mattered. The communications on cross-department projects from the project leaders kept everyone on task.

    Cons

    Not having a defined job description for most of the IT group was challenging. When they were finalized after being there 10 years, it was difficult meeting the expectations.

    Advice to ManagementAdvice

    2007-2008 was difficult for most organizations and IT staff across the board at WSM were working outside of what they were hired for, so managers that can coach is a must.

    Recommends
    No opinion of CEO
  8.  

    Currently well managed. After 6 years and 3 different General Managers everything and everyone seem to be doing well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Corte Madera, CA
    Current Employee - Sales Associate in Corte Madera, CA

    I have been working at Williams-Sonoma part-time for more than 5 years

    Pros

    Excellent products support by a well trained staff. We get personal with our customers and want them to feel well taken care of during their shopping experience as well as after with our Clienteling support; keeping customers up to date with our new offering and specials.

    Cons

    Employees are constantly required to do more with no increase in hourly rate. Over the six years the most I have received for a raise is $.55.

    Advice to ManagementAdvice

    Better wages that match what we do for our customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Brea, CA
    Current Employee - Sales Associate in Brea, CA

    I have been working at Williams-Sonoma part-time for more than a year

    Pros

    Fun place to work. Good managers. Really enjoyed the Williams Sonoma School, where the company brought in people representing a certain make or brand, for example, Cusinart or All Clad and you would learn all about the products sold in the store. Gave you more confidence and knowledge when talking and making sales with customers.

    Cons

    Just wear comfortable shoes, because you will have to be on your feet.

    Advice to ManagementAdvice

    Always appreciated when the managers would give commendation of a person's hard work.

    Recommends
  10.  

    Great employment for a part-time seeker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Lead
    Current Employee - Seasonal Lead

    I have been working at Williams-Sonoma part-time for more than 3 years

    Pros

    Great people, great discount. Beautiful merchandise, never gets boring. Nice clientele, generally pleasant.

    Cons

    Advancement opportunities only if you're willing to kill yourself--Physically strenuous full-time work. Heavy lifting. Poor pay for management. Be willing to push consumer debt in the form of the branded Visa card. In the three years that I've been there, hours are continually being cut to meet payroll budget. Expect to work hard and do a lot in a short period of time.

    Advice to ManagementAdvice

    Be more competitive with pricing. Suggest a rewards card that is NOT a Visa.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun and interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Syracuse, NY
    Former Employee - Associate in Syracuse, NY

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Great employee discount! You will typically get to sample food while working, and be around coworkers who really enjoy what they do and the products they sell. You get to learn a lot about the wide variety of great products.

    Cons

    Difficult to get time off or move shifts. Monthly payroll varies from month to month based on sales, which affects the number of shifts available for employees to work. Working hourly at WIlliams-Sonoma could never be your sole source of income as available hours are sporadic - some weeks I would work 1 or 2 shifts, and others I would work daily.

    Advice to ManagementAdvice

    If there could be a way to increase available payroll so that hourly employees could work more regularly, it would provide a more reliable income for them.

    Recommends
    Neutral Outlook
    No opinion of CEO

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