Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews

Updated October 17, 2014
Updated October 17, 2014
637 Reviews
2.8
637 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
271 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 84 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 55 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 30 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 37 reviews)

More Highlights

153 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good experience in working with retail and back office applications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst in San Francisco, CA
    Former Employee - Senior Programmer Analyst in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than 10 years)

    Pros

    Working with the people from various departments when I was hired over 15 years ago was a joy because the bottom always mattered. The communications on cross-department projects from the project leaders kept everyone on task.

    Cons

    Not having a defined job description for most of the IT group was challenging. When they were finalized after being there 10 years, it was difficult meeting the expectations.

    Advice to ManagementAdvice

    2007-2008 was difficult for most organizations and IT staff across the board at WSM were working outside of what they were hired for, so managers that can coach is a must.

    Recommends
    No opinion of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Brea, CA
    Current Employee - Sales Associate in Brea, CA

    I have been working at Williams-Sonoma part-time (more than an year)

    Pros

    Fun place to work. Good managers. Really enjoyed the Williams Sonoma School, where the company brought in people representing a certain make or brand, for example, Cusinart or All Clad and you would learn all about the products sold in the store. Gave you more confidence and knowledge when talking and making sales with customers.

    Cons

    Just wear comfortable shoes, because you will have to be on your feet.

    Advice to ManagementAdvice

    Always appreciated when the managers would give commendation of a person's hard work.

    Recommends
  3.  

    Great employment for a part-time seeker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Lead
    Current Employee - Seasonal Lead

    I have been working at Williams-Sonoma part-time (more than 3 years)

    Pros

    Great people, great discount. Beautiful merchandise, never gets boring. Nice clientele, generally pleasant.

    Cons

    Advancement opportunities only if you're willing to kill yourself--Physically strenuous full-time work. Heavy lifting. Poor pay for management. Be willing to push consumer debt in the form of the branded Visa card. In the three years that I've been there, hours are continually being cut to meet payroll budget. Expect to work hard and do a lot in a short period of time.

    Advice to ManagementAdvice

    Be more competitive with pricing. Suggest a rewards card that is NOT a Visa.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Williams-Sonoma needs to pay more for talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time (more than 3 years)

    Pros

    Great vendors, exciting product, good work life balance, great location.

    Cons

    Pay is low compared to other retailers and not much room for advancement.

    Advice to ManagementAdvice

    Lack communication to actionable groups, last minute changes disrupt processes

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fun and interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Syracuse, NY
    Former Employee - Associate in Syracuse, NY

    I worked at Williams-Sonoma part-time (less than an year)

    Pros

    Great employee discount! You will typically get to sample food while working, and be around coworkers who really enjoy what they do and the products they sell. You get to learn a lot about the wide variety of great products.

    Cons

    Difficult to get time off or move shifts. Monthly payroll varies from month to month based on sales, which affects the number of shifts available for employees to work. Working hourly at WIlliams-Sonoma could never be your sole source of income as available hours are sporadic - some weeks I would work 1 or 2 shifts, and others I would work daily.

    Advice to ManagementAdvice

    If there could be a way to increase available payroll so that hourly employees could work more regularly, it would provide a more reliable income for them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall, a satisfying place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Service Associate in Las Vegas, NV
    Current Employee - Furniture Service Associate in Las Vegas, NV

    I have been working at Williams-Sonoma full-time (more than 3 years)

    Pros

    Coworkers are like family and very supportive of each other

    Cons

    Not enough internal job openings

    Advice to ManagementAdvice

    Stop interviewing every single person who applies for an internal position just because they applied. If not all applicants are qualified, do not interview all applicants; it just wastes time and gives false hope.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A friendly, yet demanding work environment. Great employee discount.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Palo Alto, CA
    Current Employee - Sales Associate in Palo Alto, CA

    I have been working at Williams-Sonoma part-time (more than an year)

    Pros

    The crew as of early 2014 are great, and you'll be fine if you don't slack off. Also, there's a 40% employee discount on products (20% on electrical appliances), and discounts at other WS Inc stores.

    Cons

    The music is annoying, the backrooms are overcrowded with boxes and product, and the management doesn't seem to train associates (esp on cash reg operations).

    Doesn't Recommend
    No opinion of CEO
  9.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Williams-Sonoma part-time (more than 5 years)

    Pros

    I got to use all my favorite kitchen gadgets and teach people how to use them. Got some nice sales awards in the from of product.

    Cons

    Holiday hours... I'm not cut out for the commitment of hours durning the Holiday's required by retail.

  10.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Acb in San Francisco, CA
    Current Employee - Acb in San Francisco, CA

    I have been working at Williams-Sonoma full-time (less than an year)

    Pros

    Great culture. Management team is friendly and supportive. Good pay and benefits. Work load is manageable. Early Friday release during summer!

    Cons

    some of their offices physical condition is shameful. For being a fine home furnishing corporation, the condition of their corporate offices is less then desirable. We have had a leak in the ceiling for over a year and no one bothers to fix it.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Very Satisfied Seasonal Sales Associate at Williams Sanoma in Marietta, GA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Marietta, GA
    Former Employee - Seasonal Sales Associate in Marietta, GA

    I worked at Williams-Sonoma part-time (less than an year)

    Pros

    Great managers and sales associates. Very helpful associates made learning easy and enjoyable. Customer base very nice and they enjoy shopping in the store. Great associate discount.

    Cons

    The pay grade is low, $8.40/hour. As in all retail, late working hours and weekend shifts are required.

    Advice to ManagementAdvice

    Show appreciation for great store managers and sales associates. Receiving recognition for a job well done is a great method for keeping great employees happy.

    Recommends
    Neutral Outlook
    No opinion of CEO

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