Williams-Sonoma Reviews

Updated April 12, 2015
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73 Employee Reviews

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  1. District Manager that has been with WSI for more than 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in San Francisco, CA
    Current Employee - District Manager in San Francisco, CA

    I have been working at Williams-Sonoma (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company truly supports internal succession and career advancement. If you are ready to take that next step they will find the right spot for you, even with another brand within the organization, as I have experienced first hand. Stores are given the freedom to think on their feet and make the right decision for the guest. The overall atmosphere is very entrepreneurial and you feel very empowered by the leadership team. This has kept me engaged and excited in the fact that I can help steer the company in a new direction!

    Cons

    We run complex stores and sometimes the list of To-Do's and the companies expectation can overburdon our team. The trick is to work through your people, not doing it all yourself, and everything will fall into place.

    Advice to Management

    Please continue to listen to and invest in the field team and stores. Over the past few years the changes we have all implemented together, corporate and field, has built the confidence of our associates and given them the tools to hit their goals.

  2. A happy new hire

    Current Employee - District Manager in San Francisco, CA
    Current Employee - District Manager in San Francisco, CA

    I have been working at Williams-Sonoma full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with the Pottery Barn Kids brand for 8 months now. I was at another retailer for many years. What I have found most refreshing here is that I I feel appreciated and recognized for my hard work and results. Top management stays close to the Associates in the field and stay connected and engaged. Successful companies are those where top managers never allow themselves to get removed from the customer. They truly care about the people that work here. They care tremendously! I love the people in every WSI brand. If you want to be a part of a team with mutual respect and trust, this is the place! It is proven that the number 1 reason people leave their job is they don't feel appreciated. I am motivated to work hard and deliver strong results and contribute to the overall success because I feel that I matter and feel supported.

    Cons

    It's a lot of hard work but because the people are amazing and I have the best boss ever!!! It doesn't seem like work at all!

  3. Helpful (4)

    Very engaging company, motivating and authentic. Listens to individuals and their goals and encourages teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in San Francisco, CA
    Current Employee - Senior Vice President in San Francisco, CA

    I have been working at Williams-Sonoma full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very inspiring company, you can contribute and bring your ideas. Room to dream and grow. Honest candid feedback for your future development. You are encouraged to drive your business and are rewarded. Working here is inspiring and challenging and cutting edge for retail and ecom. You get to run your part of the business with support.

    Cons

    Moving faster than we can develop leaders. All teams must ramp up to bring along future leaders the company is young and thriving and needs innovative thinkers.

    Advice to Management

    Continue to seek out and ask for innovative ideas. Great company for women very supportive. Love the people first culture. Continue to push for diversity and inclusion it is a great match with company goals.

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  5. Fun and generous company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Akron, OH
    Former Employee - Coordinator in Akron, OH

    I worked at Williams-Sonoma full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pay, culture, leadership, perks, discounts, rewards for contests, work life balance, bonuses, fun environment, training, scheduling, diversity, atmosphere, overall a great place to work!!!

    Cons

    High end prices mean High end customers who tend to be more picky. For instance, we would have customers who obviously misused a piece of cookware that they bought 10+ years ago and expect replacement.

    Advice to Management

    Dont have employees shop for food off the clock, that is my only concern

  6. Helpful (1)

    Some of the nicest people I have ever worked with !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Contractor - Anonymous Contractor in San Francisco, CA
    Current Contractor - Anonymous Contractor in San Francisco, CA

    I have been working at Williams-Sonoma as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Inclusive Culture, Work Life Balance, Learning and Development are not only encouraged, but ample opportunity to do so. Along with the appropriate offering of training in house.
    I really enjoyed the ALL Hands San Francisco Associates Conference held at the Historic Galileo High School - followed by a Wellness Carnival at the Maritime Museums Bocce Ball Courts this week.
    I was inspired by the leaderships presentation and speeches.It has invigorated my ability to 'dare to dream' ! It was an all round wonderful day of learning and engaging. Lunch was provided by a great selection of food trucks, followed by camaraderie and physical activity with fellow co-workers.

    Cons

    to be honest, I have not experienced any yet.

  7. Helpful (1)

    Executive Leadership Team leads the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA

    I have been working at Williams-Sonoma full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    What is most important to me today is to work at a place where I feel the leadership likes to win and succeed and also focuses on giving back to the communities where we do business. This exists everyday at Williams Sonoma, Inc. Acting like an entrepreneur is alive and well here which means hard work with a real sense of meaning and purpose.

    Cons

    It's retail so you have to love being flexible and not sweating change

    Advice to Management

    What do you need from your associates to achieve the growth goals?

  8. Helpful (1)

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Innovative, Creative, Marketing Experts, Leaders in Product Development

    Cons

    I never had a bad day at Williams-Sonoma.

    Advice to Management

    Keep it up. Stay positive. Drive Results

  9. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Oakbrook Terrace, IL
    Current Employee - Sales Associate in Oakbrook Terrace, IL

    I have been working at Williams-Sonoma part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent Discount! Wide array of products for the kitchen enthusiast to learn about. Friendly coworkers. Great cross-branding with sister companies.

    Cons

    Some times corporate is not always in-touch with what is actually happening in the stores. They setup policies (especially return policies) and then when the associates try to abide by the policies, if the guest is not satisfied, they complain to corporate and corporate caves in and gives the customer what they want. This really makes the associates look foolish.

    Advice to Management

    Invest a little time with each associate to develop their product knowledge. The more knowledgeable the associate is, the better they can sell the products to the guests.

  10. I enjoyed working here, it is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oklahoma City, OK
    Former Employee - Customer Service Representative in Oklahoma City, OK

    I worked at Williams-Sonoma full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I like talking to people and helping them decide on catalog purchases

    Cons

    Helping upsets customers and no managers around to ask questions to

    Advice to Management

    Need more managers available for associate questions and help

  11. Helpful (2)

    PA III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work and personal life balance, supportive management and open environment.

    Cons

    Being in San Francisco sometime traffic becomes an issue. Office is at wonderful location so you might not feel like working.

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