Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com
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Williams-Sonoma Reviews

Updated August 15, 2014
Updated August 15, 2014
612 Reviews
2.7
612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
254 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong (in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers (in 33 reviews)

More Highlights

49 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stock Rooom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate  in  Minneapolis, MN
    Current Employee - Stock Associate in Minneapolis, MN

    I have been working at Williams-Sonoma part-time for more than 5 years

    Pros

    Great people. Low turnover. Great products and customer service, Great employee discounts.

    Cons

    Pay is lower than other comparable retailers

    Advice to ManagementAdvice

    Cross train your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Manager needs help with keeping store signs and displays current

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Winter Park, FL
    Current Employee - Sales Associate in Winter Park, FL

    I have been working at Williams-Sonoma part-time for more than 3 years

    Pros

    Love the associates I work with and their eagerness to help customers. Great associate discount for their products. Wouldn't want to work for any other retailer with similar products.

    Cons

    Love my manager, but she needs help keeping signage current for displayed products. Some displays not functioning properly, such as salt and pepper mills, displaying products without all their parts, such as oven racks. I realize that's because of fear of customer stealing, but there has to be a way to display products better.

    Advice to ManagementAdvice

    Keep this manager by all means. She is a very hard worker and eager to please customers and employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Good place, but loaded with tenured talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Scientist  in  San Francisco, CA
    Current Employee - Data Scientist in San Francisco, CA

    I have been working at Williams-Sonoma full-time for more than a year

    Pros

    Everyone's smart and competent and it's a good place to work so people stay a long time.

    Cons

    Hard to branch out into combined strategic + analytic functions.

    Advice to ManagementAdvice

    The CEO needs to stop managing in a reactionary manner. Work from home was just cancelled out of a knee-jerk 'feeling' that people are taking advantage of this option. It's a slap-in-the-face to those who used this policy to balance extreme productivity with life's demands. Have more faith in your charges who are already working around the clock to do the best job possible.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    (West Elm) Great corporation support with business start-up mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Planning Department  in  Brooklyn, NY
    Former Employee - Inventory Planning Department in Brooklyn, NY

    I worked at Williams-Sonoma full-time for more than 3 years

    Pros

    Love the small business mentality of West Elm, but has the support of Williams-Sonoma. Great career pathing and training. Used to have Summer Fridays all year!

    Cons

    No more year-round Summer Fridays. :( Felt like a lot of promotion talk, but no action. Small bonuses and small raises. Hard to move up within and lots of turnover.

    Advice to ManagementAdvice

    Need to maintain employees and make it easier to have a long-term career with the company - I would have loved to stay longer, but it was time for me to move upwards and onwards.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Incredible sales training and positive management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Annapolis, MD
    Current Employee - Sales Associate in Annapolis, MD

    I have been working at Williams-Sonoma part-time for more than 10 years

    Pros

    Challenges and sales competitions between sales associates within your store, region and company with fantastic prizes and incentives. Great team of employees and management. Fantastic company discount. Flexible hours.

    Cons

    Stress and demand of holiday season and retail. This goes without saying with any retailer.

    Advice to ManagementAdvice

    Fantastic work environment, exciting opportunity to grow within company.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Really enjoyed my career at WS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Control Buyer  in  San Francisco, CA
    Current Employee - Control Buyer in San Francisco, CA

    I have been working at Williams-Sonoma full-time for more than 5 years

    Pros

    Direct management, great people, mentoring, great product, ownership of your business even if you are at a planner level, fun work environment, consistent learning and training

    Cons

    Issues with senior leadership. It really depended on the org you were under, but it seemed that it was a much tougher world in merchandising versus inventory management

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Catalog Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Catalog  in  Las Vegas, NV
    Former Employee - Call Center Catalog in Las Vegas, NV

    I worked at Williams-Sonoma full-time for less than a year

    Pros

    So many shifts to choose from. You get a 40% discount

    Cons

    You probably cant afford the stuff they sell (even with a 40% discount) due to the low pay.

    Advice to ManagementAdvice

    You guys did a solid job, just remember that you get what you pay for!!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Pleasant, everybody on staff was friendly and professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  San Marcos, TX
    Former Employee - Seasonal Sales Associate in San Marcos, TX

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Great experience for sales and customer service, and meeting new people.

    Cons

    Seasonal/ part-time jobs. not much room for growth. But with a college degree, who would want to grow in the retail industry anyhow?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    It is a pleasent store to work in and very fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate  in  Marietta, GA
    Current Employee - Seasonal Sales Associate in Marietta, GA

    I have been working at Williams-Sonoma part-time for less than a year

    Pros

    You get a discount
    you get to make new friends
    you get a great paycheck
    very flexible with your schedule

    Cons

    There are no negative statments that I can make about working at Williams Sonoma

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Serious support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Williams-Sonoma is serious about customer care and supporting their staff. Questions are addressed and answered. Customers and quality of product are the two most important factors driving their business.

    Cons

    The computer system makes it difficult to follow up with clients and takes to much time to enter in client information. Because of this follow up is almost impossible.

    Advice to ManagementAdvice

    You care about the quality of your product line, because you understand that quality matters. However, when it comes to your POS and computer system, it becomes difficult to maintain that quality of service with substandard programs and equipment.

    Recommends
    Positive Outlook
    Approves of CEO

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