Williams-Sonoma

www.williams-sonomainc.com
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187 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Disorganized, profit oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Las Vegas, NV
    Current Employee - Associate in Las Vegas, NV

    I have been working at Williams-Sonoma part-time (more than a year)

    Pros

    Associates get good discount, even on most sale items. Most associates and some of the managers were nice to work with.

    Cons

    Inconsistent schedule. Poor distribution of hours to associates - favorites get more hours. Lower pay in comparison to other retailers.

    Advice to ManagementAdvice

    Treat associates decently and fairly. Invest time training associates instead of constantly having to hire to replace those who left out of frustration.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great products, difficult to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Associate in The Woodlands, TX
    Former Employee - Retail Associate in The Woodlands, TX

    I worked at Williams-Sonoma part-time (more than 8 years)

    Pros

    The company offers casual associates the ability to determine what days they want to work. Great employee discount and great products. People want to shop at WS so customers are generally great to deal with.

    Cons

    Really difficult to move up. Movement seems to be highly based on who you know not what you know. Policies are generally inconsistently enforced. Hours can be extremely unpredictable and go from excessive to nothing between December and March.

    Advice to ManagementAdvice

    Pay attention to the big picture when it comes to resources given to the store to conduct business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Cool brand, needs improvement - great learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in San Francisco, CA
    Current Employee - Assistant Buyer in San Francisco, CA

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    fun products, intelligent people who have been there for a while

    Cons

    everyone is very stuck in their way of doing things. no one is moving forward with the marketplace. middle/senior management don't understand the workflow at the bottom of the totem pole.

    Advice to ManagementAdvice

    keep the morale up!

    Recommends
    Approves of CEO
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  5. 3 people found this helpful  

    Lots of work with little empowerment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    Best reasons to work here: discount, get to cook, create and eat and get to chat with very passionate customers.

    Cons

    The cons are the workload placed on the team can be overwhelming. The company is very reactionary to business and can expect you to change directions in a very small window of time. Classic case of little hours to run the business and lots of tasks. The store systems are prehistoric and takes forever to use.

    Advice to ManagementAdvice

    Enough with all of the tasks! Create some sort of exit strategy for old signage and paperwork. Stop being fear mongers about the competition.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Seasonal Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Seasonal Coordinator in Memphis, TN
    Former Contractor - Seasonal Coordinator in Memphis, TN

    I worked at Williams-Sonoma as a contractor (less than a year)

    Pros

    Great pay, good people, good attendance policy

    Cons

    Long hours, poor organization, poor training, poor standards

    Advice to ManagementAdvice

    Establish a company culture to ensure that it doesn't feel like we are starting from the beginning each peak season.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 9 people found this helpful  

    Started out loving the company...but my opinion changed after 9 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Williams-Sonoma full-time (more than 8 years)

    Pros

    It is a very enjoyable job when given the opportunity to help the customer. Loved my store employees and the customers. A very fun atmosphere at the store. Great salary and benefits.

    Cons

    Expectations of the the staff are way to high for the hours provided. It was impossible to get everything done that needed to be done on the hours allocated. Constantly cutting hours at the stores, forcing exempt managers to put in lots of extra hours and coming in on days off. They say they are focused on customer service, but the amount of tasking they assign, doesn't allow for employees to spend the kind of time they need with the customer. They expect huge visual displays and turns to take place that should take about 50 hours to get done, then they tell you to cut all your hours, but still get the visual changes done, so then you're working on displays during open hours when you should be helping your customer. Ever since Howard Lester passed, the company has gone down hill. Corporate is greedy and only focusing on global expansion and losing sight of the heart of the company...Howard would be very disappointed in how NOT People First the company is.

    Advice to ManagementAdvice

    A store can't run on 200 hours and accomplish all the tasks that are assigned. Constantly cutting hours and keeping the same task expectations is unrealistic and demotivating. Also need new registers that aren't literally from 1985! Get into the 20th century.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    The glory days of Howard Lester are gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time (more than 10 years)

    Pros

    Great brands and products.

    Cons

    Not open to new ideas. Very conservative management team and they are very insecure about opinions different than Laura Alber's (CEO).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Ok, if you work in the back it is dangerous during the holiday season

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Williams-Sonoma part-time (more than 3 years)

    Pros

    Flexible hours, and good discounts

    Cons

    dangerous place to work during the holiday season

    Advice to ManagementAdvice

    stop email me.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Very physically demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Lone Tree, CO
    Former Employee - Part Time Sales Associate in Lone Tree, CO

    I worked at Williams-Sonoma part-time (more than 3 years)

    Pros

    Nice coworkers, learned about merchandise and techniques. VERY generous discounts.

    Cons

    Horrible shifts, short notice on scheduling makes planning your own life very difficult. All housekeeping is done by sales staff. Floor scrubbing, oven cleaning, TOILET cleaning. So very misleading when you apply and interview.

    Advice to ManagementAdvice

    Hire store managers who can actually handle their jobs appropriately. Not overly tense, stressed out, snippy ones. Don't bother sharing store goals with sales people. Nobody actually keeps track of sales other than manager grumbling about it. Employees sell as much as they can. Not exactly keeping track since not in commission.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Nice place, nice people, nice discount...not-so-nice hourly pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Part-time Associate in Leesburg, VA
    Current Employee - Casual Part-time Associate in Leesburg, VA

    I have been working at Williams-Sonoma part-time (more than a year)

    Pros

    Nice working environment, great co-workers, and generally nice customers, not to mention a generous 40% discount, keep many an associate complacent.

    Cons

    A low hourly wage, practically invisible annual raises, and fewer scheduled hours than most would like, makes this a job only for those who don't really need to earn a living.

    Recommends
    No opinion of CEO

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