Williams-Sonoma

www.williams-sonomainc.com
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186 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than 8 years)

    Pros

    Best Reason to work here is the employee discount and the Sample Sales! If you're lucky you can find a job with autonomy.

    Cons

    Lack of Career Opportunities and promotions

    Neutral Outlook
    No opinion of CEO
  2.  

    Laid back but pay not competitive for the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Service Associate in Oklahoma City, OK
    Current Employee - Full Service Associate in Oklahoma City, OK

    I have been working at Williams-Sonoma full-time (more than 10 years)

    Pros

    Laid back, easy job, great discount

    Cons

    incompetent management team, salary, time off policies

    Advice to ManagementAdvice

    Not all of your employees want your jobs. It's ok to take their advice sometimes without feeling threatened. Some associates are more educated than the management team so it's frustrating working for people who know less than you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Decline in standards and support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Williams-Sonoma part-time (more than 5 years)

    Pros

    The people I work with REALLY want to provide a great shopping experience, both with products and culinary education

    Cons

    Corporate support has gone AWOL

    Advice to ManagementAdvice

    LISTEN to your managers-When they are pleading for extra hours to be able to have enough help, its not so they can sit in their offices and do their nails. They are trying to keep up with all the metric reports, webinars (that are like a middle school slide show-come, on. WS is in California-there must be someone that can bring the IT system up to speed,. I'm just guessing), floor set changes (why not put stuff on a rotating floor belt), culinary programs that don't get the extra hours to have the classes done right-or pay for a quality culinary professional to teach them (do you honestly think a $9.00 an hour person has the same capability to teach a cooking class as a trained chef? ZzzzZzzzZzz WAKE UP!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Great Place until Philosophy Changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Edina, MN
    Former Employee - Sales Associate in Edina, MN

    I worked at Williams-Sonoma part-time (more than 8 years)

    Pros

    Great products, awesome discount.

    Cons

    Management always under pressure from above. Too much micro-managing of mature employees. Inflexible regarding work schedules.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    It was a ok experience, but I felt like so creatively stifled!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Design Coordinator in San Francisco, CA
    Former Employee - Internet Design Coordinator in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    Great discounts on all the amazing products were obviously a perk. I love going to the employee warehouse sales. There were some great deals at those, but only if you got a good lottery number. Good benefits for the most part, I thought their PTO was a little stingy and slow to accumulate.

    Cons

    If you are a creative and depending on your level on a particular team within the WSI umbrella you will be doing the EXACT SAME THING FOREVER. Then don't even get me started on the the higher ups there. The creative directors really only cared about one thing and that was what the merchandisers had to say (at least on my particular team). Unfortunately, during my time there I had to work under a manager who was completely under qualified for the position, which was very frustrating to work for, when you know he/she is doing something incorrectly.

    Advice to ManagementAdvice

    Seriously vet the creative managers you put in place and push the envelope a bit more creatively. Also, "the cave" seems like a good idea in theory, but I seriously though I needed a sun lamp at times, because of the remote placement of the room.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    If you love their products, I'd recommend working here! GREAT discounts!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Williams-Sonoma part-time (less than a year)

    Pros

    Working with a wide variety of customers and employees. 40% discount as an employee!!

    Cons

    Time management. Always on the go, never stopping. It's very hard to try and contact a manager or need assistance immediately.

    Recommends
    No opinion of CEO
  8. 2 people found this helpful  

    Decent work place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    The percent we get off can be worth while especially if you need accessories for your house/apartment. Pay is good for college student.

    Cons

    Having to get clients for yourself and deal with co-workers taking your sales. Some mangers can be hard to work with and hrs are earned by your sales per hour. You will not be full time only full time people will be the mangers.

    Advice to ManagementAdvice

    Work more towards being team oriented instead of having sale goes for associates. Can't progress with just a few experienced sellers everyone must contribute. Having to request a month in advance for vacations or time off is horrible.

  9. 1 person found this helpful  

    If only they were a people first company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ACM in Chicago, IL
    Current Employee - ACM in Chicago, IL

    I have been working at Williams-Sonoma full-time (more than 3 years)

    Pros

    Great product. Great return policy and guest backing.

    Cons

    Under paid, under appreciated and payroll never = the amount of work expected!

    Advice to ManagementAdvice

    Try to get the corp team to put on reality glasses and see what the stores need in payroll to run.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Decent work/life balance, however heavy on tenured talent which makes it difficult to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Control Buyer in San Francisco, CA
    Former Employee - Control Buyer in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    Relative to other employers I have had, the work/life balance is healthy. Benefits were great.

    Cons

    The company operates from a defensive position. New ideas are not always welcomed. Salary was lower than most other retailers in the area, which contributed to loss of talent. Tenure dominates promotion.

    Advice to ManagementAdvice

    Increase average salary at the associate level to retain talent.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    marketing dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    fair compensation overall and all-year long summer fridays

    Cons

    management needs improvement, marketing strategies not well planned

    Recommends
    Positive Outlook
    No opinion of CEO

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