Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews

Updated November 19, 2014
Updated November 19, 2014
661 Reviews
2.8
661 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
286 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 87 reviews)

  • Work life balance - is great as long as you get what you need done (in 26 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 31 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 39 reviews)

More Highlights

181 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It was a ok experience, but I felt like so creatively stifled!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Design Coordinator in San Francisco, CA
    Former Employee - Internet Design Coordinator in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Great discounts on all the amazing products were obviously a perk. I love going to the employee warehouse sales. There were some great deals at those, but only if you got a good lottery number. Good benefits for the most part, I thought their PTO was a little stingy and slow to accumulate.

    Cons

    If you are a creative and depending on your level on a particular team within the WSI umbrella you will be doing the EXACT SAME THING FOREVER. Then don't even get me started on the the higher ups there. The creative directors really only cared about one thing and that was what the merchandisers had to say (at least on my particular team). Unfortunately, during my time there I had to work under a manager who was completely under qualified for the position, which was very frustrating to work for, when you know he/she is doing something incorrectly.

    Advice to ManagementAdvice

    Seriously vet the creative managers you put in place and push the envelope a bit more creatively. Also, "the cave" seems like a good idea in theory, but I seriously though I needed a sun lamp at times, because of the remote placement of the room.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    If you love their products, I'd recommend working here! GREAT discounts!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Williams-Sonoma part-time (less than an year)

    Pros

    Working with a wide variety of customers and employees. 40% discount as an employee!!

    Cons

    Time management. Always on the go, never stopping. It's very hard to try and contact a manager or need assistance immediately.

    Recommends
    No opinion of CEO
  3. 2 people found this helpful  

    Decent work place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    The percent we get off can be worth while especially if you need accessories for your house/apartment. Pay is good for college student.

    Cons

    Having to get clients for yourself and deal with co-workers taking your sales. Some mangers can be hard to work with and hrs are earned by your sales per hour. You will not be full time only full time people will be the mangers.

    Advice to ManagementAdvice

    Work more towards being team oriented instead of having sale goes for associates. Can't progress with just a few experienced sellers everyone must contribute. Having to request a month in advance for vacations or time off is horrible.

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  5. 1 person found this helpful  

    If only they were a people first company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ACM in Chicago, IL
    Current Employee - ACM in Chicago, IL

    I have been working at Williams-Sonoma full-time (more than 3 years)

    Pros

    Great product. Great return policy and guest backing.

    Cons

    Under paid, under appreciated and payroll never = the amount of work expected!

    Advice to ManagementAdvice

    Try to get the corp team to put on reality glasses and see what the stores need in payroll to run.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Decent work/life balance, however heavy on tenured talent which makes it difficult to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Control Buyer in San Francisco, CA
    Former Employee - Control Buyer in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Relative to other employers I have had, the work/life balance is healthy. Benefits were great.

    Cons

    The company operates from a defensive position. New ideas are not always welcomed. Salary was lower than most other retailers in the area, which contributed to loss of talent. Tenure dominates promotion.

    Advice to ManagementAdvice

    Increase average salary at the associate level to retain talent.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great co-workers, but the company needs to find direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Williams-Sonoma part-time (more than 5 years)

    Pros

    Great co-workers, educational experience, good starter job to move on from.

    Cons

    no part-time benefits, no full-time position unless you're management, company loosing sight of it's market.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    marketing dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    fair compensation overall and all-year long summer fridays

    Cons

    management needs improvement, marketing strategies not well planned

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great discount, nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock in Wichita, KS
    Current Employee - Stock in Wichita, KS

    I have been working at Williams-Sonoma part-time (less than an year)

    Pros

    Awesome discount and very nice employees and managers. The discount applies to Williams Sonoma products as well Pottery Barn, PB Teen, West Elm

    Cons

    Not a lot of hours available to work. Stock room is messy during the holiday season.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    It was an okay work experience.

    Former Employee - Cashier in Glendale, CA
    Former Employee - Cashier in Glendale, CA

    I worked at Williams-Sonoma part-time (less than an year)

    Pros

    Nice work environment, not too bad not too good.

    Cons

    I didn't work there long enough to notice any cons.

    Recommends
    Neutral Outlook
  11.  

    Ok place to work, but it could be a lot better place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time

    Pros

    People are very nice and friendly. The discount is great.

    Cons

    A few managers seem to lack a corporate vision and adequate planning skills.

    Advice to ManagementAdvice

    Unrealistic time frame and not enough planning.

    Neutral Outlook
    No opinion of CEO

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