Willis Reviews

Updated June 30, 2015
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Willis CEO Dominic Casserley
Dominic Casserley
13 Ratings

Pros
  • Decent work/life balance with this position (in 12 reviews)

  • Some good people who want to see people grow (in 15 reviews)

Cons
  • Senior management does not have a coherent global strategy or plan (in 11 reviews)

  • Poor management skills- since the moment you will be hired you will walk with "sword of Damocles" around your head (in 4 reviews)

More Pros and Cons

51 Employee Reviews

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  1. Assistant Client Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Willis full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Cannot think of any good reason to work here.

    Cons

    Management disrespectful to employees. Its like working for at a sweat shot. Open floor plan is distracting.

    Advice to Management

    Learn to respect employees. Do not treat them as if they are a piece gum stuck under your shoe.


  2. rater

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    decent pay for the job

    Cons

    management is horrible and no advancement


  3. Helpful (4)

    Human Capital

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Willis

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Large organization with global reach.

    Cons

    Producers - large segments of producers in this organization are too afraid of their clients to deliver bad news or provide reasonable solutions for clients. Usual approach is to throw a "kitchen sink" of options without ever consulting with the client. Extreme lack in depth of knowledge of basic concepts of insurance at times will be the least of your frustrations with this group of employees.

    Work done for clients is sloppily put together without care for quality or accuracy. When mistakes are uncovered, blame is thrown around instead of owning any responsibility for review.

    Benefits and compensation are below industry standard.

    Advice to Management

    Management's sole concern for their personal sales goals clouds their judgement and ability to be effective leaders. Development in this organization is a farce unless you are willing to sell business.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    A Global Company?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Willis

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Ability to work from a remote location

    Cons

    Immature management, gossip, office politics ruin any chance for a positive experience. Too many layers of management, so the real achievers get no recognition, or even worse, take blame for management mistakes.

    Advice to Management

    Investigate who is really doing what.

    Willis Response

    Mar 19, 2015Recruitment Partner

    Thank you for your review. We strongly believe that our associates are our most valuable asset and strive to recognize and develop all individuals for successful careers. We take such concerns ... More


  6. Helpful (3)

    Toxic Workplace!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Willis full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The office is conveniently located in Chicago.
    Time Off policy is generous with vacation days, sick days and holidays.

    Cons

    Layoffs are rampant.
    New CEO is trying to achieve numbers that are not attainable.
    Current employees forced to do extra work for no salary increase or bonus
    Bonus is completely discretionary- even when you meet your numbers Willis does not pay out a bonus
    Politics are huge and preferential treatment is shown to certain individuals regardless of their competence
    No budget for professional development, conferences, licenses etc.

    Advice to Management

    Invest in your employees. Top companies recognize that human capital is their most important asset. It is unreasonable to expect employees to stay when you are not willing to invest in their development or keep their total compensation package competitive with the market place.

    Layoffs should be a last resort rather than a knee jerk reaction to meet short term earning objectives.

    Willis Response

    Mar 19, 2015Dir. Talent Acquisition

    We value all opinions and insights regarding experiences our employees have had at Willis. Our current CEO, Dominic Casserley, has a strategic mindset and is striving to make Willis the top insurance ... More


  7. Helpful (2)

    Interview process is absolutely ridiculous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Nashville, TN
    Current Employee - Customer Service Specialist in Nashville, TN

    I have been working at Willis full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice office but that's literally it. Worst company I've ever worked for

    Cons

    The management team is unbelievably inadequate at the Nashville office. It's embarrassing

    Advice to Management

    Get a new job!

    Willis Response

    Feb 18, 2015Recruitment Partner

    Thank you for your review, as we value all insight and opinions. Our Nashville office is one of the largest offices in North America and we have worked diligently to staff all of our teams with ... More


  8. Helpful (1)

    IT in Nashville

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Development/BA/QA in Nashville, TN
    Former Employee - IT Development/BA/QA in Nashville, TN

    I worked at Willis full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good office building and location, ok benefits

    Cons

    Clueless, ruthless middle management whose bosses are all overseas. Morale in the toilet, organization that does not care.

    Advice to Management

    Actually talk to and listen to those in the trenches, not your horrible middle managers who are just there to fill a seat and have no passion.

    This is one of the worst IT shops to work in around Nashville and I hear it has gotten worse since I left (pretty scary that it could be any worse). Third party software with vendors who can't do the job to save their souls. Critical, jerk of a manager who is only concerned about his own precious hide. How he conned someone to give him this job is beyond me.

    Willis Response

    Jan 23, 2015HR Advisor

    Thank you for your review. While your review is not one we like to hear, we do appreciate your feedback. We are striving to incorporate IT into our everyday business strategy and we realize that IT ... More


  9. Helpful (7)

    Sr. Client Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Manager in New York, NY
    Former Employee - Senior Client Manager in New York, NY

    I worked at Willis full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice colleagues for the most part!

    Cons

    Compensation and benefits are at the bottom of any peer company. Willis is very cheap when it comes to pay, salary increases, bonuses, and overall benefits. If you are considering a job there, just ask about the 401K employer match. Then go to the competition and compare the benefits.

    Advice to Management

    Willis will never be a high performance company and be able to attract top-caliber employees as long as it continues to offer substandard compensation and benefits. Study after study shows that happy employees provide better service to clients and customer. Ask yourselves: Are your employees happy with their comp & ben? Willis should benchmark its benefits against Mercer, Towers Watson, Aon Hewitt, Lockton, etc... to see how it measures up. I am sure there will be no surprise there!!


  10. Helpful (6)

    What isn't wrong would be easier to answer..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Global network is great but it stops there.

    Cons

    Management is about the poorest I've ever seen. Promoting people into positions that do not have the experience needed to run an office smoothly. Too much "buddy system". No equal advancement. The work just keeps piling on without relief, tho they claim there is.. that's another story. They have allowed their producers to act badly towards the other staff. 401K match is one of the worst in the industry, 3%. Dominic Casserly promised change and to take care of the employees.. all I see is the same blah.. blah.. blah.. sad.

    Advice to Management

    First, get some "real" management. And then start at the top and see if you could EVER get the top dog to do what he stated he was going to do, take care of the employees, their biggest asset. Get rid of some of the systems! There is a checklist, for a checklist, for a checklist, for a checklist. It is the point of being ridiculous. You're so busy doing checklists to CYA, you can't get your work done. Do you think you might be able to get some people who actually can do a certificate right the first time? Moving all that to Mumbai was the worst mistake ever! Most of the time you can't eve understand them and they have absolutely no idea what you are talking about because they don't know anything about insurance. That penny saved, just turned into $50 of employees having to straighten out the messes when all those certificates are issued. Quit being so penny wise and pound foolish.
    And, before the Willis Responder responds, please don't as there is nothing that can be said after all these years, I've heard it all. Quit talking and take action! Do something!

    Willis Response

    Sep 3, 2014HR Advisor

    While your review is not one we like to hear, we do appreciate your feedback regarding your experience at Willis. Regarding your first comment on that the,” Global network is great,” that is one of ... More


  11. Helpful (7)

    Get off the sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY

    I worked at Willis full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only reason to work at Willis is if you have exhausted every other opportunity, you are trying to hide out from creditors, are ok with working under factory conditions and have no place else to go.

    Cons

    A company run by arrogant people that have no idea what they are doing. Their only solution to fixing problems is to cut costs (see April Bloomberg report). You would think that life would be better post Plumeri. Current employees are irrepreably tarnishing their careers by staying employed at Willis.

    Advice to Management

    Too broken to fix. You cant solve every problem by cutting costs, layiing off people and moving the jobs to India.

    Willis Response

    Jun 18, 2014HR Advisor

    While your review of Willis is not one that we like to hear, we do appreciate you taking the time to write it. Willis has assembled some of the strongest best professionals in the business on our ... More



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