Willis

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Willis Reviews

Updated Jun 11, 2014
Willis – Chicago – “Willis associates displaying the Willis Cause…”

All Employees Current Employees Only

2.7 173 reviews

74% Approve of the CEO

(no image)

Dominic Casserley

(19 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Excellent Work/Life Balance especially for Families(in 8 reviews)

  • Some good people who want to see people grow(in 13 reviews)


Cons
  • Senior management does not have a coherent global strategy or plan(in 11 reviews)

  • expense management is profoundly unfair(in 4 reviews)

37 Employee Reviews Back to all reviews
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    2 people found this helpful  

    Get off the sinking ship

    Senior Vice President (Former Employee) New York, NY

    ProsThe only reason to work at Willis is if you have exhausted every other opportunity, you are trying to hide out from creditors, are ok with working under factory conditions and have no place else to go.

    ConsA company run by arrogant people that have no idea what they are doing. Their only solution to fixing problems is to cut costs (see April Bloomberg report). You would think that life would be better post Plumeri. Current employees are irrepreably tarnishing their careers by staying employed at Willis.

    Advice to Senior ManagementToo broken to fix. You cant solve every problem by cutting costs, layiing off people and moving the jobs to India.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Willis HR Advisor responded to this review

    Jun 18, 2014

    While your review of Willis is not one that we like to hear, we do appreciate you taking the time to write it. Willis has assembled some of the strongest best professionals in the business on our ... More
    • Culture & Values
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    • Disapproves of CEO

     

    Adverse, toxic and demoralizing workplace

    Insurance Broker (Former Employee) Chicago, IL

    ProsBenefits are competitive. 401k match is below market.

    ConsCoworkers lie, backstab and ruin others reputations, so they can earn their commissions and save themselves from their own mistakes.
    Leadership promotes favorites - nepotism is everywhere
    You are treated like a robot - given orders, asked to be quiet and do what you are told.
    No worklife balance - I was expected to work on Christmas day every year.
    No professional development training whatsoever.
    Salary is 30% below what other employers in the area offer.

    Advice to Senior ManagementResign.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    2 people found this helpful  

    Disorganized management, low pay, no raises

    Escrow Specialist (Former Employee) Solon, OH

    ProsDecent amount of vacation time; Casual dress

    ConsI worked at this company for ten years. Throughout the entire course of that decade, I only received one fifty cent raise. The only reason I stayed was because they kept assuring me the pay freeze was coming to an end and that they would overcompensate for the lack of raises if I would stick it out, but then that would never happen. I was personally promised a 50% raise if I waited until a certain date, so I felt it was in my best interest to stay, but that never happened. This company is on an infinite pay freeze. They pay their new hires in more and more each year, but they don't raise up their existing workers up to where the new hires are pay wise. So you are training someone who is getting paid a great deal more than you are to do the exact job you have been doing for years!! By the time I left, every coworker I had was scrambling to find a different job.
    Also, this company has one of the worst management styles that I have ever experienced. They do not listen to their workers' suggestions who see the day-to-day problems. You are discouraged to communicate to coworkers or to management. While I was there, I was written up for answering a coworker's question because they were only to ask managers questions. I had been there for ten years and the person who asked me a question was in her second month of working there, and she had a client on the phone inquiring about something. Management was busy and she asked me and I gave her the answer, and they have a policy that you are not allowed to answer the questions of others. Management makes the craziest policies that actually are counterproductive and hinder work flow, which results in loss of clients, and eventually fairly large layoffs. One of the policies that management has is that you are not allowed to email clients directly nor are you allowed to email anyone directly. (coworkers, etc.) You are to email the office manager, and if she decides that it was written in a polite, non-offensive tone, she passes it along to whoever it is to. Therefore, urgent issues are not handled in a timely manner. Management is hired externally and do not welcome input from those underneath them, so they make horrible decisions which results in chaos and unhappy clients.
    This job was also sued throughout my course of time there on multiple occasions for being a hostile work environment. People have successfully won these law suits.
    ***I would very strongly advise against taking a position within this company.***

    Advice to Senior ManagementListen to those underneath you! They are the ones participating in the work process and they therefore have good ideas and suggestions. Have more of an open door policy as far as feedback/concerns/ideas. COMPENSATE YOUR WORKERS!!!!!!!!!!!!!!!!!!!!!!!!!! Create a solid pay increase schedule. (Choose a month and give standard cost-of-living raises during this month every year like most other companies!!!)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
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    Run

    Client Manager (Current Employee) Charlotte, NC

    ProsNone, This was one of the worst career choices I have made. Everyone was looking to jump ship if an opportunity arose.

    ConsBad management, poor morale, lack of control over staff. Poor performers are kept and there is a lot of irrational decision-making. Client managers are treated poorly while maintaining the accounts and providing the information to producers to expand their business. The review process makes no sense and varies from manager to manager. Poor performer but well liked with a lax boss. 5's around the board.

    Advice to Senior ManagementNew leadership is needed in Charlotte

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    4 people found this helpful  

    There is no one word that can truly describe this company

    Senior Client Manager (Former Employee)

    ProsThere are none to list

    Cons26 years in the insurance business. Started out with small agency that was sold to HRH and then to Willis in 2008. Micromanagement at its very finest. Willis treated us like we were total idiots, incapable of doing our jobs without their help. Saw some of the hardest working people I have met in life - most with 25+ years of service- leave this company due to the treatment that they bestowed upon us. Had management look us in the eye and tell us they were committed to doing business in the state only to sell us out at the end of 2013 to the highest bidder. I would not recommend this company to my worst enemy. Willis likes to tout about their values and their "cause" - They have NO values and the only cause they are committed to is how much money they can make. They lie to their employees, treat them like pieces of property that when they are done with they easily discard like trash. Can't make a decision to save their souls. Totally disorganized. Last 5 years working for them have been the hardest,longest and most depressing years of my work life.

    Advice to Senior ManagementTake a good long hard look at how you treat your employees. They are not "human capital" as you so like to call us

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    They will use your industry knowledge and then cut you lose for someone cheaper at the first opportunity.

    Program Manager (Former Employee) Denver, CO

    ProsIt's a large company with a lot of resources so you can get things done if you work at it. You can work anywhere in the world in a number of different roles.

    ConsYou are treated like an asset, so like a computer, you can be replaced at any time. Quite a few people leave, but not many retire.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Overall disappointing experience

    Data Analyst (Former Employee)

    ProsThere are many opportunities to work solo and take the lead which provides you with numerous chances to grow and learn. Will support insurance education.

    ConsWide range of expectations and different salaries. Many times leadership will go unrecognized and/or unrewarded. Company is in a constant state of flux which makes the environment tough to work in.

    Advice to Senior ManagementReward your associates before they leave, they are your life blood.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    WORST company in the industry! Keep looking!

    Anonymous Employee (Current Employee) Radnor, PA

    ProsNONE! NONE! NONE! NONE! NONE!

    ConsEgos of the management...top to local! Local management, original Willis employees, harrasses employees with HR and senior management aware of the situation and nothing is ever done about it!
    Micromanagement
    Benefits are terrible and expensive!
    Cash retention bonus is a disgrace! I know several people including myself who are stuck in a terrible job because if we were to leave, we would have to pay the company back bonuses we've earned on our own merit! Willis has actually gone after peoples' homes because they didnt pay the bonus back! More than half of my office hate their job and want to leave but are afraid to.
    CEO Joe P. GET HIM OUT! All he cares about is himself and making his $ before he retires this summer!

    Advice to Senior ManagementReverse everything Joe P. implemented! Listen to the dozens of employees who complain about local management and do something about it! We all can't be lieing! Revise benefits. Half my paycheck should not be going towards benefits and it'd only me! Hire a new CEO who cares about their employees and not just #s!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Competitive salary doesn't make up for micromanaging and lack of training

    Client Manager (Current Employee) San Francisco, CA

    Pros-Competitive salary
    -Some flexibility in schedule worked
    -Good name to have on your resume

    Cons-No training or mentorship whatsoever. They are very dismissive when you express interest in further training
    -'Big brother' is in full effect here. Micromanaging your comings and goings, reading your emails, monitoring your instant messages.
    -Terrible and expensive benefits
    -Extremely conservative environment (dress code, etc.)
    -Those promoted to management rolls have little to no experience managing others and it's evident.
    -No team environment between producers and service staff. 'Us against them' mentality. You are disregarded if you're not selling.

    Advice to Senior Management-Invest and show some interest in training and developing new employees. The 'on-boarding' process is a mess and it goes downhill from there.
    -Spend less time micromanaging and more time on developing trust and good working relationships with employees
    -Promote a team approach
    -Management structure changed 3 times in 3 months; doesn't send a message of stability to your employees

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Mediocrity and Egos dominate the corporate atmosphere.

    Account Specialist (Current Employee) Chicago, IL

    ProsA wide variety of opportunities are available provided you are the head-down-and-work type, regardless of the instructions.

    ConsLeaders I was involved with were more concerned with how their superiors would view them under the metrics that currently exist as opposed to fixing issues/problems. Free thought not encouraged. Serious issues with recognize outside the box thinkers.

    Advice to Senior ManagementBetter ways to evaluate and reward your employees. Horrible retirement benefits need to be improved. Retention bonuses are a joke.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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