Willis Reviews

Updated October 10, 2014
Updated October 10, 2014
189 Reviews
3.0
189 Reviews
Rating Trends

Recommend to a friend
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Dominic Casserley
26 Ratings

Review Highlights

Pros
  • Decent work/life balance with this position (in 12 reviews)

  • Some good people who want to see people grow (in 15 reviews)


Cons
  • Senior management does not have a coherent global strategy or plan (in 11 reviews)

  • The top management communicates to the employees like we are a bunch of naive weak minded cattle (in 4 reviews)

More Highlights

47 Employee Reviews Back to all reviews

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  1.  

    Sales with little substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at Willis full-time (more than 5 years)

    Pros

    Fairly low stress environment unless you are a new sales producer still trying to hit your magic number. Work-life balance is good.

    Cons

    Individual offices are very territorial...collaboration between offices is basically non-existent. This stems directly from the fact that Willis is essentially a pure sales organization with little substance in the form of value-add consulting, etc. There is a "national practice" that attempts to develop and market value-add services for all individual office locations, but it is not good and most people quite frankly don't pay much attention. It's really all about generating sales and maintaining client relationships with as little value-add as possible. The revenue generated from carrier placement far exceeds any revenue generated from value-add services, and has a much lower cost to the company so it is easy see why this is the case. Although more sophisticated companies in this space have far more comprehensive service offerings and appear to be doing very well because of it.

    Advice to ManagementAdvice

    Willis is a distant 3rd in insurance brokerage and services in the US. In fact, most folks have still never heard of Willis in the US (even with the Willis Tower naming rights in Chicago). My advice for management is to take a serious look at your major competitors and understand that additional, value-add consulting services is required for future existence in this industry. AON merged with Hewitt for a reason; Towers Perrin and Wyatt Watson became Towers Watson for a reason; Marsh always had it right with their Mercer unit. Willis is behind the curve...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Willis Response

    Oct 20, 2014HR Advisor

    Thank you for your review and providing feedback. As you stated, we are not the largest insurance broker, but we do strive to be the best in the business. We recognize that we cannot obtain our goal ... More

  2.  

    Customer Account Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Willis full-time

    Pros

    Decent work/life balance with this position

    Cons

    Compensation was very poor. Not a salary that you can raise a family.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Willis Response

    Oct 2, 2014HR Advisor

    Thank you for your review. We strive to provide competitive wages, a stimulating work environment and the opportunity for work life balance. We regularly review compensation and market trends and ... More

  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in India, PA
    Current Employee - Specialist in India, PA

    I have been working at Willis full-time (more than 3 years)

    Pros

    Easy Process and overall good one

    Cons

    Women domination, should change the percentage of gender employee

    Advice to ManagementAdvice

    Think of performance

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  5.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in Billerica, MA
    Current Employee - Client Manager in Billerica, MA

    I have been working at Willis full-time (less than an year)

    Pros

    location and office complex has good amenities. Also ability to work from home in emergencies

    Cons

    lack of training and leadership from manager. Manager was not focused on the group. No teamwork but lots of individuals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Willis Response

    Sep 24, 2014HR Advisor

    Thank you for your review. We are disappointed to hear you believe that there is no teamwork in your current position as teamwork is one of our core values. With these posts being confidential we ... More

  6.  

    Descent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist in Chicago, IL
    Former Employee - Client Service Specialist in Chicago, IL

    I worked at Willis full-time (more than 8 years)

    Pros

    Lots of resources. Management is competent and wants you to succeed.

    Cons

    Your work experience is limited to making sure you do it the Willis way

    Advice to ManagementAdvice

    Need to streamline WEM to allow employees not to act like robots.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Willis Response

    Sep 10, 2014HR Advisor

    Thanks for your feedback about your experience at Willis. We welcome your WEM suggestion and encourage all of our associates to think outside the box because we believe it truly is our associates who ... More

  7.  

    Great! If you like doing the work of 3 people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Willis full-time (more than an year)

    Pros

    Most of the people you will interact with are friendly, you will be compensated for performance. The company does have nice events within the office from time to time.

    Cons

    No, real training upon entry into the company, everyone assumes and acts like you should just know processes and procedures. The insurance benefits are just OK, (Aetna) PPO is not an option for new employees, your only option is a high deductible plan, and if you want funding contributions you are forced to complete a Redbrick Health blood test for discounts. To summary understaffed on purpose to increase the bottomline and you will not be trained in an effective enough matter to complete the mountains of work that will be given to you.

    Advice to ManagementAdvice

    Hire enough people to get the job done if you plan to compete with the larger brokerage firms. And for the managers that attempt to make people feel guilty for using vacation time their hard work earned them, stop it.....right now.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Willis Response

    Aug 28, 2014HR Advisor

    Thank you for your review. While our goal may not be to be the largest broker firm, we do strive to be the best and believe that all stems with hiring great associates. When it comes to benefits, we ... More

  8.  

    Good work life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Willis full-time (more than an year)

    Pros

    Very good work/life Balance.

    Cons

    Not much learning, not a very dynamic work enviroment.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Willis Response

    Aug 20, 2014HR Advisor

    Thanks for the review. We appreciate that you posted that Willis provides a “Good work life balance,” as that is something we strive for. At Willis, we view learning as a proactive, shared process ... More

  9.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Radnor, PA
    Former Employee - Anonymous Employee in Radnor, PA

    I worked at Willis full-time (more than 3 years)

    Pros

    entrepreneurial atmosphere, strong compensation for good performers

    Cons

    the region I worked in didn't have a lot of room for advancement

    Advice to ManagementAdvice

    more advancement opportunities, employees would benefit from seeing more internal promotions

    Recommends
    Approves of CEO

    Willis Response

    Aug 12, 2014HR Advisor

    Thanks for taking the time to write a review. Willis is a global company that offers opportunities in a variety of fields and we value the resources and knowledge internal candidates are able to ... More

  10.  

    Good for resume...I guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Manager in Nashville, TN
    Former Employee - Client Manager in Nashville, TN

    I worked at Willis full-time (more than 5 years)

    Pros

    You have an opportunity to work with some incredible customers.

    Cons

    Poor leadership, way too many internal systems, lack of diversity, a lot of favortisim, many individuals in leadership roles have no clue what they are doing.

    Advice to ManagementAdvice

    Listen to employee feedback and stop with the good old boy system!!!

    Doesn't Recommend
    No opinion of CEO

    Willis Response

    Jul 14, 2014HR Advisor

    Thanks for taking the time to write a review. Willis is a global company, that offers a variety of systems and diversity. Under the leadership of our relatively new CEO, we are systematically looking ... More

  11. 1 person found this helpful  

    So-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Baltimore, MD
    Current Employee - Vice President in Baltimore, MD

    I have been working at Willis full-time (more than 10 years)

    Pros

    They give lots of responsibility and rope

    Cons

    they will advantage of you

    Advice to ManagementAdvice

    Make sure you know who butters your bread

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Willis Response

    May 28, 2014HR Advisor

    Thank you so much for taking the time to write a review. Even though it’s not the kind of review we’d like, we truly value our Associates’ feedback and take it to heart. We strive to live by our ... More

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Willis associates displaying the Willis Cause flag in front of the Willis building in Chicago.

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