Windstream
2.6 of 5 219 reviews
www.windstream.com Little Rock, AR 5000+ Employees

Windstream Reviews

Updated Jul 6, 2014
Windstream – “Windstream”

All Employees Current Employees Only

2.6 219 reviews

                             

50% Approve of the CEO

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Heath Davies

(8 ratings)

38% of employees recommend this company to a friend
53 Employee Reviews Back to all reviews
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    Growing pains

    Sales Engineering (Current Employee)

    ProsMany good people work here. executive leadership seems great but has stopped getting out into the filed very often

    Consvery departmentalized, middle management worries mostly about holding onto their jobs and not getting laid off. Company feels like its putting iyself up for sale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Decent place to work if your in the right location

    Anonymous Employee (Former Employee)

    ProsCommunication within the orginazation
    good people
    Room for growth if you are in one of the major locations

    ConsCompany Culture seems lost. Rolled out new Culture but management did not practice what they preached.
    To many reorgs. Constantly changing the organization, employees can barely get use to one org before the next shift comes along.
    Departments tend to do a lot of finger pointing.

    Yes, I would recommend this company to a friend

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    Network Tech

    Network Technician (Current Employee)

    ProsPay is decent and comparible to other TELCO's. The local techs make the work enviroment better.

    ConsWill not put money back into infastructure. 90 percent of equipment is 10 years outdated

    Advice to Senior ManagementSpend some money or EVERYONE will be without a job

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    D2D Sales

    Anonymous Employee (Former Employee)

    ProsGreat Money and the people and atmosphere was fantastic

    ConsThe company downsized and they never mentioned anything to prepare anyone

    Advice to Senior ManagementDon't kill a whole division and put people out of work transition them into another roll

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    To many Companies under one roof.

    Anonymous Employee (Former Employee)

    ProsGood Job security and great coworkers.

    ConsThe company has rushed the integration of Paetec into the Windstream network causing some real gaps in documentation and procedures.

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    3 people found this helpful  

    Never a Happy Medium...

    Anonymous Employee (Current Employee)

    ProsWhen I started here in 2008, It was pretty great. The morale was up, the "magnys" (commission) was both easily attainable and worth the headache of dealing with irate customers all day..

    ConsThen one day, Upper Management changed, and that was all she wrote. What used to be a fairly managed unit turned into a MICRO-managed Jail! If you found yourself on a call for more than five minutes doing everything you can to help the customer, Here comes an IM "You Okay?" followed by an email telling you to "watch your hold/wrap." They drive "Quality" when it comes to dealing with the customers, yet don't really show "quality" to the reps..

    Advice to Senior ManagementPlease, For the love of GOD, and his son JESUS CHRIST...Stop making us squeeze blood out of a turnip and FIX THE INTERNET!

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Good Luck..................

    Analyst (Former Employee)
    Little Rock, AR

    ProsCompetitive salary and good benefits

    ConsDedicated employees are passed over for advancement if they are not in the loop or know someone.

    Advice to Senior ManagementPromote on experience/education, and not the buddy system or brown nosing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Hard working people with stale management techniques

    Solutions Architect (Former Employee)
    Hudson, OH

    ProsExcellent people throughout. Most are respectable, hard-working, truly caring people who will go the extra mile for the customer and coworkers. Fair compensation. Decent attempts to move the company culture forward.

    ConsHealthcare benefit costs are relatively high. Some upper managers prefer bullying over managing. Work-like balance can be challenging. Blame game is played often. Processes not well managed if they even exist hampered even more by too much thinking in silos. Too much flying by the seat of the pants and not enough real planning and strategizing.

    Advice to Senior ManagementStart focusing more on the "how do we get there." Document and manage processes fully, particularly in IT. Get some new blood in your ranks as there is far too much same old same old and not enough true thought leadership. Stop the blame game and bullying tactics. Get a real BPM solution in place.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Ok but not great

    IT Audit Senior (Former Employee)
    Little Rock, AR

    Prosco-workers, office locations, non-customer facing employees can wear very casual attire

    Conspromotions, personal growth, stock price, benefits, executive leadership

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Contract worker

    Anonymous Employee (Current Employee)

    ProsRelaxed environment to work in

    ConsIf contract paying for parking everyday gets taxing.

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Glassdoor is your free inside look at Windstream reviews and ratings — including employee satisfaction and approval rating for Windstream CEO Heath Davies . All 53 reviews posted anonymously by Windstream employees.