Windstream Reviews

I worked at Windstream

Pros – Good benefits and competitive wages for the areas they serve. This company really seems to have their head in the game when it comes to the Telecommunications Industry.

Cons – The downside was that I got laid off from my job because they shipped Tech Support overseas for a while. Then about a year later they brought it back to America. Talk about a waste of peoples jobs and their own money.

Advice to Senior Management – I have reapplied with you several times because I think you have a great company but you dont seem to ever call me back.

Yes, I would recommend this company to a friend

I have been working at Windstream

Pros – the benefits are great and the compensation is okay

Cons – your expected to do customer service on top of meeting a substancial quota

Advice to Senior Management – motivation far out weighs coersive behavior aimed at scaring people and their job security

No, I would not recommend this company to a friend

I have been working at Windstream

Pros – great benefits good pay for job

Cons – have to work hard for opportunities

Advice to Senior Management – lisaten to employees

I have been working at Windstream

Pros – Good compensation and benefits for this area.
Direct managers have been supportive and flexible.
Office environment is casual and friendly.

Cons – Communication between work units could be better at times.
Compensation increases don't appear to be performance related and are generally pretty small.

Advice to Senior Management – Increased career development would be appreciated. I've been here 5 years and have not been given a clear understanding of what to do to move forward on my career path. Each year my review is pretty much the same as the previous year with little guidance regarding what to do to move up to the next level in title and salary range.

Yes, I would recommend this company to a friend

I worked at Windstream

Pros – Windstream has a good corporate culture in which employees feel valued and appreciated. I had a fantastic supervisor who knew how to make our team not only extremely productive, but feel really good about the role we played within the organization.

Cons – As with any large corporation, one can 'get lost in the shuffle'.

Advice to Senior Management – Take care of your employees... they make you look good!

Yes, I would recommend this company to a friend

I worked at Windstream

Pros – -Flexible work life balance
-Great benefits for new employees
-They do what they say

Cons – Didn't stay long to know the downsides but I could say these
Lack of communication

Advice to Senior Management – Treat employees as your assets. Lack or no communication is bad for any credible relationship and that is true for employee and employer. Employees shouldn't find things about the company from outside sources. I would rather have it from the management STRAIGHT.

I have been working at Windstream

Pros – In the wireline industry, there is no better company to work for. Our financials are strong, our leadership is driven and out goals are constantly being obtained. Windstream is certainly rewarding and fair. A degree was important, but the lack of education never held me back from advancement.

Cons – It is located in rural markets, and the corporate office is in Little Rock Ar.

Advice to Senior Management – Keep on taking this company to the next level. Assure your employees that you are in it for the long-haul, not just a sell-off.

Yes, I would recommend this company to a friend

I have been working at Windstream full-time for more than a year

Pros – Great pay for Arkansas. Good people, benefits, etc. Integration is somewhat of a priority.

Cons – Company has had dwindling profits the last few years which creates fear of a buyout.

Advice to Senior Management – Keep building the business portfolio (hardware perhaps) and cutting ILEC expenses. Great job on the management structure changes.

Set aggressive goals for systems conversions so all the different environments will be consolidated in a timely manner. This will improve employee moral and boost overall productivity by removing the day to day frustrations and complications.

Don't be afraid to invest in your own IT infrastructure - hardware and software. Our sales & customer service is crying for CRM, and everyone knows we need SAP. These may call for additional machines in the ISS space, or we could use our own hosted solutions.

With careful implementation of new hardware, system conversion, and data cleanup, this company could be streamlined down to a smaller set of top notch employees, fewer offices, and fewer middle managers that deal with Finance, IT, and Marketing, and more energy could be put towards a customer facing Enterprise and SMB sales force, customer relations and service, and aggressive business marketing campaigns.

The more business products we can provide to a customer, the better deal we can offer them, and the less likely they are to end up part of our churn numbers when they experience low speed/bandwidth on their VPN. Branch out into some ISS and Storage products, even if it just means acting as a vendor for IBM, Dell, or HP.

Make efforts to minimize inter-carrier expense.

Keep implementing more training programs - the lack of sufficient training software, literature, and workshops effects the ability of new and transitioning employees to be productive.

Bringing in high-powered consulting groups has been great for our company so far, I think we need to consider a similar approach when streamlining our systems.

Yes, I would recommend this company to a friend

I worked at Windstream

Pros – There was allot of opportunities since it was a start up. The people was nice and enjoy to work with.

Cons – The company moved operation to Arkansas due to merger causing layoff. This was hard on allot of people and life.

Advice to Senior Management – I wish management could had work out some sort way to have another site in the Dallas Fort Worth area.

Yes, I would recommend this company to a friend

I have been working at Windstream

Pros – The company is making some great acquisitions.

Cons – They offer a wide variety jobs.

Advice to Senior Management – Keep up the good work.

Yes, I would recommend this company to a friend