Wolters Kluwer Reviews

Updated March 23, 2015
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2.0
165 Reviews
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Wolters Kluwer Chairman, Executive Board and CEO Nancy McKinstry
Nancy McKinstry
182 Ratings

165 Employee Reviews

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  1. Angry and immature organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at Wolters Kluwer full-time (more than a year)

    Pros

    Flexibility to work from home

    Cons

    Leaders don't know how to nor are encoraged to collaborate. This creates a finger pointing, unproductive and unaccountable organization. Short term focus prevents organization from investing in proper technology for people and data management.

    Advice to ManagementAdvice

    Invest more in people and technology and focus less on making sure you get a high bonus by squeezing every penny to inflate revenue.

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful

    Micromanagement and Turnover at its worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Representative
    Current Employee - Field Sales Representative

    I have been working at Wolters Kluwer full-time (more than 3 years)

    Pros

    The company is European owned so the PTO and holiday time off is very good. They have great products and great customers.

    Cons

    The devision I work for is CCH and it has had major turnover in middle management, upper management and in all the employee categories. They have horrible marketing including a website that does not function properly and zero sales collateral available to the field reps. The new comp plans have decreased the income of all the top performers of the company and they have recently begun outsourcing many of the sales activities. They make you sign a non-compete and it eliminates any company in the industry. Be prepared to start over professionally.

    Advice to ManagementAdvice

    Bring in a non micro managing team with experience in our products. Raise your salary and commissions to equal all the other companies yo compete with. Provide better training for new employees and develop a strong marketing plan.

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful

    Look at the culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wolters Kluwer

    Pros

    20+ PTO days and 12 holidays the year you start and depending on your manager you can work remotely.

    Cons

    Current management is not employee friendly. Keep bringing in top level executives from outside the industry. Company is becoming very top heavy.

    Advice to ManagementAdvice

    Learn the industry

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  5. 4 people found this helpful

    Lack of effective Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wolters Kluwer full-time (more than 5 years)

    Pros

    Has some very innovative products
    Work from home is allowed
    Benefits are competitive

    Cons

    Upper management has little idea of what it takes to produce and sell products
    Upper management not straightforward with sales team
    Upper management is more interested in internal politics than effective leadership

    Advice to ManagementAdvice

    Top US Management of company has been in turmoil for years, they take two steps forwards and three steps back. The focus on internal power plays vs. the actual product or rank & file employees

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wolters Kluwer

    Pros

    Fair Pay, Flexibility, amount of PTO

    Cons

    Lack of leadership from Upper and Middle management, lack of corporate culture, significant communication challenges

    Neutral Outlook
  7. 6 people found this helpful

    Still keeping the bad eggs...management never changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Wolters Kluwer full-time (more than 10 years)

    Pros

    PTO, great team members, coworkers and many great peers

    Cons

    Just let go the only manager worth working for. Really had higher expectations of positive change when Karen and Jess came in. Upper management continues to think that workers cannot see the writing on the wall, so they lie or claim future goals are ambiguous at best so they[management] cannot give more definitive answers. That just might work if all your workers were in their 20's with limited experience in corporate politics.

    Advice to ManagementAdvice

    Keep on keeping the condescending, finger pointing managers that have no intention of ever looking for solutions, only problems. You're doing great. What we really love to hear is how we are less and less a part of your future corporate vision.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. Great conpany

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wolters Kluwer

    Pros

    Good hours friendly coworkers And management

    Cons

    Nothin I can think of

    Recommends
    Positive Outlook
  9. Good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Sales Representative in New York, NY
    Current Employee - Account Sales Representative in New York, NY

    I have been working at Wolters Kluwer

    Pros

    good salary, good work-life balance, flexible work hours

    Cons

    No education, no promotion, not an entrepreneurial environment, I feel that WK sees their employees more as a cost then their capital (to invest in)

    Advice to ManagementAdvice

    See your staff as the source of success, not a cost. Build your business from within

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. While the staff was very nice, I personally disliked working here very much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Wolters Kluwer full-time (less than a year)

    Pros

    -Friendly co-workers
    -Fun inter-office games, etc.
    -easy enough work

    Cons

    -bad atmosphere
    -poor training
    -bad inner-structure
    -tedious work
    -dealt with a lot of silly little minuscule tasks that took up way to much time.

    Advice to ManagementAdvice

    Improve structure and training. Really make sure everyone is happy and has things to do as well as fully understands what they are doing (not always the case with a lot of people). Really improve delegation and time management and workload. Some were crazy overloaded and some never had enough work. Also really need to work on communication within in the company. Also, dissatisfied with the atmosphere and environment. Found it an uncomfortable place to work and felt i neither learned anything nor was I being used to the extent of my abilities.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 4 people found this helpful

    Slowly sliding to the abyss, but could be averted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Minneapolis, MN
    Former Employee - Information Technology in Minneapolis, MN

    I worked at Wolters Kluwer full-time

    Pros

    1. Some people are allowed flexible schedules or to work from home on occasion.
    2. Many co-workers are good people, even if they are not people you want to work with or for.
    3. If you are close to marginal at your job and you work in the right area you won't be fired or laid off. That is a pro for you but not necessarily anyone who relies on you.

    Cons

    1. Huge disconnect between management and people in the trenches. Despite efforts to communicate issues on the ground, management largely ignores red flags and acts surprised when crap hits the fan down the road.
    2. Career advancement is stifled by tenured employees, small teams, lack of hiring and reliance on offshore contractors.
    3. Management pretends to care about employee feedback through surveys and meetings but their words and actions in response show disregard.
    4. Management relies on little advice to implement process changes they once scorned only to fully embrace them without effort to create buy-in or work with their subordinates for a smooth transition.
    5. Management is largely unaware of different ways to run a development department or the huge disconnect prevents adaptation.
    6. Management promotes skill advancement through words but not actions.
    7. The company is struggling financially and leadership has not outlined a clear path forward.
    8. No salary increase when promoted.

    Advice to ManagementAdvice

    Focus less on how to plan more fun activities and more on how to make the job more enjoyable.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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