Xanterra

  www.xanterra.com
  www.xanterra.com

Xanterra Reviews

Updated December 14, 2014
Updated December 14, 2014
91 Reviews
2.3
91 Reviews
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Andrew N Todd
37 Ratings

Review Highlights

Pros
  • uh living in a national park of course, meeting amazing people (in 21 reviews)

  • Meeting people from all around the world, very fun, great people-skills building (in 11 reviews)


Cons
  • If you work as a cafeteria worker or similar low pay grade positions, the winter will suck (in 8 reviews)

  • Since the location of the national park is far away from big cities, you probably just get stuck in the park for the whole summer (in 7 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Room Service in Yellowstone National Park, WY
    Former Employee - Room Service in Yellowstone National Park, WY

    I worked at Xanterra

    Pros

    1. good work/life balance. Once you finish your work, you can go home or have a drink at the bar.
    2. friendly manager and colleagues. People there are quite nice.

    Cons

    1. Salary is not competitive.
    2. The personal growth is limited.
    3. Sometimes, it is quite boring to do the routine job.

    Advice to ManagementAdvice

    I think they should provide more training to workers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Beautiful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Grand Canyon, AZ
    Current Employee - Cashier in Grand Canyon, AZ

    I have been working at Xanterra as a contractor (less than an year)

    Pros

    Good for seasonal work, close to the nature, great benefit and good co-workers. The companies offer discount for employees to use in facilities within the company. It's a big company located in many locations. When I worked there I felt like I was working and on vacation at the same time.

    Cons

    Lower pay compare to other companies and the work schedule is not fixed. I worked as a cashier in one of the company's restaurants. Sometimes you have to come as early as 5 am because that is when the restaurant is opened.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Go in with reasonable expectations

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee in Yellowstone National Park, WY
    Current Employee - Anonymous Employee in Yellowstone National Park, WY

    I have been working at Xanterra as a contractor

    Pros

    You get to live in Yellowstone National Park! It is a great place to move up fast if you are a motivated and hard worker. You can gain a lot of experience in a short amount of time and try out different jobs. The are considerably environmentally aware and progressive in attitudes toward minorities.

    Cons

    You live and work with the same people. The food is comparable to a small cafeteria. Almost all line level employees and even managers have roommates.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Yellowstone National Park Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hospitality Crew in Yellowstone National Park, WY
    Former Employee - Hospitality Crew in Yellowstone National Park, WY

    I worked at Xanterra as an intern (less than an year)

    Pros

    The dorms provided for employees are in a very reasonable price and good quality.
    Since most of the staff there were international students and American students, the relationship among staff and managers are quite friendly.

    Cons

    Since the location of the national park is far away from big cities, you probably just get stuck in the park for the whole summer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Grand Canyon living/working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Bartender in Grand Canyon, AZ
    Current Employee - Lead Bartender in Grand Canyon, AZ

    I have been working at Xanterra full-time (more than 5 years)

    Pros

    The weather overall here is like non other, not to mention the Grand Canyon is your back yard. Working wise, the money is great (as long as you work in a tipping position) and the cost of living is barely nothing. This is a great place if you need to regroup yourself and figure what you want in life.

    Cons

    The worst about living and working here, is the living conditions are not nearly ideal. Rooms are small, but great if you're looking to escape the hustle and bustle life. Outside of work, the culture is small town living, which can be good and bad... depending on your perspective. Working hours and weeks can be long during peak business season (late March though late October).

    Advice to ManagementAdvice

    A deeper background check on possible employees is very much needed. Major micromanaging goes on constantly from upper management! It seems lower management is given all the responsibility of managing, but non of the authority. My advice to upper management is to let the individual managers that work in the building the most have the final say on decisions made for that building.

    Recommends
    Positive Outlook
  7.  

    Good place for a summer job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook in Yellowstone National Park, WY
    Former Employee - Prep Cook in Yellowstone National Park, WY

    I worked at Xanterra full-time (less than an year)

    Pros

    Great nature, especially in Old Faithful, Mammoth, Canyon.

    Cons

    Low payment and lazy staff

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun to work here. People here are so friendly and helpful, and willing to share.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Room Attendant in Yellowstone National Park, WY
    Former Employee - Guest Room Attendant in Yellowstone National Park, WY

    I worked at Xanterra full-time (less than an year)

    Pros

    Work-life balance is important to me. And Xanterra is the right place if you want to have work-life balance.
    And workers here are really friendly and helpful. They are open-minded and willing to share. I made a lot friends.

    Cons

    I worked as a room attendant and cleaned 15 rooms per day. Some workers(like me) worked quite fast and finished early. However,other workers worked slowly and inefficient. We all got paid by hour. Thus those who worked inefficiently can get more money. I do not think it is fair.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A good experience with room to advance, but a few hiccups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef in Yellowstone National Park, WY
    Former Employee - Sous Chef in Yellowstone National Park, WY

    I worked at Xanterra full-time (more than an year)

    Pros

    Obviously the best reason to work with Xanterra is getting to work in such remarkable places. I was in Yellowstone for 2 years, and having that experience alone was well worth it. Xanterra also has many routes to advance your employment level if you are in certain departments.

    Cons

    They can be somewhat bureaucratic. Sometimes the focus is set so squarely on policy that they remove the human element from their decision making

    Advice to ManagementAdvice

    Have a little bit more heart in when it comes to setting policy realizing that you core strengths come from the foot soldiers who you should be training, developing, and retaining. Instead the lack of sensitivity can be alienating.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good way to save money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Grand Canyon, AZ
    Current Employee - Human Resources in Grand Canyon, AZ

    I have been working at Xanterra full-time (less than an year)

    Pros

    Working here could potentially be a great way to save money. Housing is only .42 cents per hour worked with a max a little below 17$. Saving is a little slow to start while you are settled but after its great. As a couple, we are able to save an entire paycheck and only depend on one for food, bills (including a new car payment of 340$) and fun. It is really easy to move up in the company, but you have to apply.

    Cons

    If you work as a cafeteria worker or similar low pay grade positions, the winter will suck. Cafeteria workers are able to get some over time during the summer, but when winter hits your hours are cut and you are sent home early. I would advise trying to get into a differant position before then. The dorms are not the greatest. As a couple, however, the dorms are better. There is not a great level of taining, esp for cafeteria workers (in orientation they tell you they will train you, but they dont). There is also a lack of apprechiation of the staff from management in the food and beverage department.

    Advice to ManagementAdvice

    Engourage your workers to do better and train them to do things properly the first time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Amazing national park experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Crew in Yellowstone National Park, WY
    Former Employee - Kitchen Crew in Yellowstone National Park, WY

    I worked at Xanterra as a contractor (less than an year)

    Pros

    Located in amazing yellowstone national park.
    Good employee recreation provided.

    Cons

    Not good pay
    You won't have too much chance in rotating your jobs
    Your manager sometimes kick your ass

    Advice to ManagementAdvice

    Listen to suggestions and complaints from the employees?

    Recommends
    Neutral Outlook
    No opinion of CEO

Xanterra Photos

Yellowstone busses in the snow

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