Xanterra

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Xanterra Reviews

Updated May 25, 2014
Xanterra – Yellowstone National Park – “Yellowstone busses in the snow”

All Employees Current Employees Only

2.6 74 reviews

30% Approve of the CEO

(no image)

Andrew N Todd

(27 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • You get to live in a national park, that's about it(in 15 reviews)

  • We meet people from all over the world and often get to interact with them(in 8 reviews)


Cons
  • If you work as a cafeteria worker or similar low pay grade positions, the winter will suck(in 7 reviews)

  • You will work LONG hours, especially at the end of the season(in 4 reviews)

16 Employee Reviews Back to all reviews
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    Good place for a summer job

    Prep Cook (Former Employee) Yellowstone National Park, WY

    ProsGreat nature, especially in Old Faithful, Mammoth, Canyon.

    ConsLow payment and lazy staff

    Yes, I would recommend this company to a friend

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    Grand Canyon living/working experience

    Lead Bartender (Current Employee) Grand Canyon, AZ

    ProsThe weather overall here is like non other, not to mention the Grand Canyon is your back yard. Working wise, the money is great (as long as you work in a tipping position) and the cost of living is barely nothing. This is a great place if you need to regroup yourself and figure what you want in life.

    ConsThe worst about living and working here, is the living conditions are not nearly ideal. Rooms are small, but great if you're looking to escape the hustle and bustle life. Outside of work, the culture is small town living, which can be good and bad... depending on your perspective. Working hours and weeks can be long during peak business season (late March though late October).

    Advice to Senior ManagementA deeper background check on possible employees is very much needed. Major micromanaging goes on constantly from upper management! It seems lower management is given all the responsibility of managing, but non of the authority. My advice to upper management is to let the individual managers that work in the building the most have the final say on decisions made for that building.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun to work here. People here are so friendly and helpful, and willing to share.

    Guest Room Attendant (Former Employee) Yellowstone National Park, WY

    ProsWork-life balance is important to me. And Xanterra is the right place if you want to have work-life balance.
    And workers here are really friendly and helpful. They are open-minded and willing to share. I made a lot friends.

    ConsI worked as a room attendant and cleaned 15 rooms per day. Some workers(like me) worked quite fast and finished early. However,other workers worked slowly and inefficient. We all got paid by hour. Thus those who worked inefficiently can get more money. I do not think it is fair.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A good experience with room to advance, but a few hiccups.

    Sous Chef (Former Employee) Yellowstone National Park, WY

    ProsObviously the best reason to work with Xanterra is getting to work in such remarkable places. I was in Yellowstone for 2 years, and having that experience alone was well worth it. Xanterra also has many routes to advance your employment level if you are in certain departments.

    ConsThey can be somewhat bureaucratic. Sometimes the focus is set so squarely on policy that they remove the human element from their decision making

    Advice to Senior ManagementHave a little bit more heart in when it comes to setting policy realizing that you core strengths come from the foot soldiers who you should be training, developing, and retaining. Instead the lack of sensitivity can be alienating.

    Yes, I would recommend this company to a friend

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    Good way to save money

    Human Resources (Current Employee) Grand Canyon, AZ

    ProsWorking here could potentially be a great way to save money. Housing is only .42 cents per hour worked with a max a little below 17$. Saving is a little slow to start while you are settled but after its great. As a couple, we are able to save an entire paycheck and only depend on one for food, bills (including a new car payment of 340$) and fun. It is really easy to move up in the company, but you have to apply.

    ConsIf you work as a cafeteria worker or similar low pay grade positions, the winter will suck. Cafeteria workers are able to get some over time during the summer, but when winter hits your hours are cut and you are sent home early. I would advise trying to get into a differant position before then. The dorms are not the greatest. As a couple, however, the dorms are better. There is not a great level of taining, esp for cafeteria workers (in orientation they tell you they will train you, but they dont). There is also a lack of apprechiation of the staff from management in the food and beverage department.

    Advice to Senior ManagementEngourage your workers to do better and train them to do things properly the first time.

    Yes, I would recommend this company to a friend

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    Amazing national park experience

    Kitchen Crew (Former Employee) Yellowstone National Park, WY

    ProsLocated in amazing yellowstone national park.
    Good employee recreation provided.

    ConsNot good pay
    You won't have too much chance in rotating your jobs
    Your manager sometimes kick your ass

    Advice to Senior ManagementListen to suggestions and complaints from the employees?

    Yes, I would recommend this company to a friend

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    Left me wanting

    Relief Housekeeping Manager (Former Employee) Canyon Village, WY

    ProsLots of work for every type of employee. Easy training, good treatment, great way to meet people from all over the world

    ConsLackluster management team. I became a relief manager very quickly because my actual manager was too busy with his own life. Asked for his job, to no avail

    Advice to Senior ManagementDon't run off the people doing the most work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A great chance to see America and make money doing it!

    Waiter (Former Employee) Yellowstone National Park, WY

    ProsGreat Managers, Amazing locations, They were very good about making long weekends, Instructive and supportive management. Location, Location, Location. Perfect place to work for a fun summer

    ConsYour are expected to work full time, coworkers will be fired for being stupid, Expected to work more hours later in the season because of college kids leaving

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A clash of cultures.

    Server (Former Employee) Grand Canyon Village, AZ

    ProsLow rent, some of the greatest places in the US, always meeting new people

    ConsLive, work, and play with the same people, out in the middle of no where

    Advice to Senior ManagementListen to your workers

    Yes, I would recommend this company to a friend

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    Pretty good for a seasonal gig

    Assistant Manager of Housekeeping (Former Employee) Yellowstone National Park, WY

    ProsBeautiful places, and relatively easy work. Guests and staff are all generally happy to be there. Considering the free room and board (for management), the pay really isn't bad, either. Management tends to understand that you're there essentially to be in a beautiful place.

    ConsThere are certain strange rackets, such as (if working in a national park) park rangers selectively issuing citations to employees they dislike. Very annoying. Also, the middle management is generally fairly incompetent.

    Advice to Senior ManagementWell, it's tough to find talented people who want to stick around for seasonal work. Much of middle management is just utterly daft, but they're the ones who keep coming back. Some just love the places and like the job, but most return season after season because they have trouble coping with the "real world."

    Yes, I would recommend this company to a friend

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